- Phone: (214) 372-5326
- Visit Website
based on 84010 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Our service person ,Anthony, was so professional, courteous and really went beyond the call of duty. He explained everything, was spot on about how long he would be there and really took
Pride in his work. The carpet and tile floor are so clean. Treat this guy well because he is an asset to your success as a company
The Price!!
Edwin..your tech does a great job....pet treatment really helps,
Great service
We have had our carpets cleaned several times before with other companies and Zerorez.by far is the Best! Our carpets look brand new! The technician Charles was prompt, professional and knows his craft. I give Zerorez a 2 thumbs up. I will definitely use them again and highly recommend to others.
The tech was great and a wonderful job
Honest, quick and customer focused.
Your technician was fantastic!! Very thorough, thoughtful and careful.
free carpet freshener
Amazing service. Great product. We cleaned the whole house last year. It's amazing how much dirt kids and a dog can drag into the house in a year. We recleaned the floors. Looks fantastic. Smells fresh. This is the only company I trust and know that will do a great job. Highly recommend.
Your Man did a great job and would recommend your company anytime
Alvin the technician was friendly, professional and on time. I had over 13 black spots on my carpet and they came up straight away with his special treatments.
The young man who cleaned the carpets was so knowledgable and professional I was pleasantly surprised. Everything looks great, and I am very happy with the service.
Your office was clear and efficient in setting up the appointment. I was glad they called to let me know technician was coming in 30 minutes. Franky Alvarado was on time and courteous and knowledgeable. He answered all my questions and worked quickly. Price is good.
Always a great job and friendly technicians!
The Tech did a great job and put in a lot of hard work.
Tech was great.
The tech did a great job on the carpets. However there a 2 damaged areas on my walls. One is minor but the other is about 4 inches long by 1 inch high and almost went all the way thru the wall. I understand these things can and do happen, but the tech should have told me about it. There is no way he would not have known he did it. I just had the walls painted 2 weeks prior to your service so I know it wasn't there prior to your service. Thank you Name removed
I didn't have a valid greensky card to use, and they were able to still help me pay. This alone ensured my business for life.
Thank you so much for cleaning our messes. Sorry about the financial mess last visit, I thought my greensky card was still working and valid. Your service technician was very professional and sensitive to my needs/concerns.
Professional staff. On time. No residue.
This was my first experience with Zerorez and I was extremely satisfied with the quality of service and the end result of the carpet being totally cleaned. In the past I have mainly used Blackmon Mooring and once used Stanley Steamer, but from now on, I will be using Zerorez. The cleaning process that Zerorez uses to clean the carpet, is one that I have never seen before and it removed stains that other companies have not been able to remove. The two employee's that serviced my carpet, thoroughly explained the process to me, which I found to be interesting.
Because the rugs and carpeting actually wind up being clean....
1) customer service was not professional/attentive
2) after several weeks, I have not received my coupon for Brazilian restaurant as promised.
Always polite and knowledgeable technicians. No soap residue - super clean. Stains do not return.
I have columns in my house that were damaged by your technician and he left my house without acknowledging the damage he had done! I called your customer service sent pictures of the damaged columns and am still waiting for a call back. Very bad service and customer service.
Professional, efficient service.
The technician was awesome, the service was great. It's that it's somewhat expensive. 3 rooms for $99, add a room plus pet treatment in 1 room and it's over $200.
I like the way Zerorez cleaned my carpet and brought back the life of the carpet to look brand new. Besides the carpet cleaning, I had them clean tile grout, as well as, adding a sealer over the grout. I liked how the carpet felt on my feet when I walked across the room the next day. The tiles looked fresh and clean. I was very impressed how everything was done right and done in a timely manner. Thank you Zerorez.
I'm absolutely thrilled with the way my carpets came out. I didn't think they would come out this clean, they look wonderful. The service technician was a pleasure to work with, he worked really hard and never took a break. He did a fabulous job. I would never have any other company clean my carpets.
Great customer service.