What our clients think of us!

No smells and dries quickly

The tech was very professional, knew what he was doing and did a wonderful job. He represents your company very well. He was so nice and you felt so comfortable with him being in your home. It's like you had known him for years, not someone you had just met. He enter acts well with people and just enjoys whet he's doing. Name removed - Grand Prairie, TX

Garrett went above and beyond to make sure we had a world-class experience. Best tech I have ever had the pleasure of servicing our home.

Great results and awesome technician!

I liked the process that you go through to clean the carpet. The tech was professional and very nice took the time to explain what he was going to do and how the process works and he did a great job. I used Stanley Steamer in the past i will NEVER use them again Zerorez is the company i will use from now on. Thank you Zerorez I'm sorry i didn't know about you sooner. Ken Last name removed

The technician recommended an additional treatment for stains that tripled the price of the cleaning. The professional cleaning along with special treatment didnt clean my carpet as well as my personal steam cleaner.

We will not use ZEROREZ again.

True to your ads.

No chemicals...safe for pets

Nice guys, fast workers and listened to our ideas. Good job.

Name removed

Depending on the technician, they try to get away with doing as little as possible. The time before this month's work, the technician used the same carpet shampooer machine to do my kitchen tile and left puddles of water all over the floor. they will go around anything and everything rather than pick up or remove something, i.e. light chairs or tables (from which I had already moved all breakables) or even floor mats in my office. I have used Zerorez for several years, but it seems the service gets less and less SUPERIOR!

THE TECHS OBVIOUSLY MAKE THE DIFFERENCE! I may go back to Stanley Steemer and give them another try. Sorry, but your service needs some improvement.

Fast and efficient!

Great job of cleaning both carpets and tile. Prompt and courteous.

Very professional person. Clone him.

I scheduled a carpet cleaning just to freshen up my relatively new carpet and plump up some high traffic areas. This would be the third time I've used your service. When the technician was finished cleaning my carpet he asked me if I wanted to look things over. I now regret that I didn't go all the way into my master bedroom, I just looked inside from the doorway because I didn't want to walk on the wet carpet. Later that evening my husband and I finally went into the room and found six dark, rust colored stains close to the bathroom door. There wasn't a single stain on the carpet before but these stains were very dark and unmistakable. The next thing we were concerned about was it took nearly three days for the carpet to thoroughly dry as it was so saturated from the cleaning. I called your office first thing the next morning regarding the stains. It took almost a week for a time slot to open. The representative came out and spot treated the stains but it only lightened them, it did not remove them. He said that the stains weren't consistent with anything that Zerorez uses or your machinery. He had to write in his notes that it was nothing that Zerorez did to create the stains. Since I have no pets and my children are grown and out of the house, and no one went into that room after the cleaning I had to just state that we didn't put those stains there and it had to be the technician that did it. I then scheduled your technician to come out a second time to try to clean the stains. It took another couple of days of rescheduling because I had to leave unexpectedly on the day of the second cleaning. He tried again to remove the stains but unfortunately they didn't come out. I will say that the technician that spot treated those stains was very nice and did everything he could to try to get those stains out. I'm so frustrated and disappointed that I called your company out to just freshen up my clean carpet and your technician left stains on my carpet that won't come out. I can't recommend you to anyone. I'm not even sure if I will use your company again even though I would really like to stick with you.

Very professional team very goog results. Fair price.

Excellent service and knowledge of carpet cleaning by Jaylon Harris.
He did a great job and my carpet looks so much cleaner than last time.
Will ask for Jaylon the next time I need my carpet cleaned.

It is very easy to schedule with you and your estimates are very accurate!
Cindy

The bathroom tile could have been a little better

The Technician did a great job and because of him I will schedule another cleaning

Excellent cleaning equipment. Products taje out dirt, pet pee and hair.

Great service and friendly staff.

How do we get the estilio gaucho certificate?

They didn't come during their 2 hour window. The tech was very nice but I just didn't see a huge difference in my carpets like I was hoping. And cleaning tile was way too expensive!

I think you guys did a nice job considering the carpet was about 15 years old. So that was our fault. I just felt some places that were soiled were just as soiled as others which came out better but overall it was a good job

Technician was very informative

Desmond was very professional and did a fine job!

Prompt polite professional

My carpets are clean most important have used you folks for years and will continue especially now that I know you can service 3 floors - the gentlemen that did job was professional, efficient and would like to request next time.

The technicians were very informed and worked at a diligent pace to get the job done.

Dave, our tech was very knowledge. He took the time to explain everything. He was punctual and thorough. Highly recommend.