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based on 84538 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Was able to schedule an appointment right away
Finley was a great technician and very professional
Clean
Professional
The job was done well
The person doing the cleaning was very knowledgeable, and very customer focused.Got out the red wine stain on the carpet and the sofa and drapes looked outstanding.
Very accommodating and professional! My carpets look great!
excelent service, just the delay was the negative point.
That they are natural! And leave no residue
They did a fantastic job removing pett stains and odor.
we really liked Desmond and thought he did a fantastic job. however, he left one little spot with too much water and i'm afraid that just allowed more dirt and grease to stick around. also, he left his bottle of cleaner.
Quick and clean.
The service was very good and bought air filters also.
Timely and courteous. Darrin was a professional
Great quality work; timely; reliable.
Super easy to book appt
The service and quality of the cleaning was superior. Thanks again!
Ricardo was pleasant, professional and focused. He did an exemplary job and surpassed my expectations. I will certainly recommend Zerorez to friends and family without hesitation. As with previous experiences, we were more than satisfied with the resulting carpet. Thank you!
J & J of Plano
Our rugs look so much better! Thanks
Excellent service, clean products
excellnt crew, carpet looks great
The courtesy of your technicians as well as their efficiency.
It dries a little faster than others and the rep was knowledge and good, on both carpet and tile.
WE HAD SOME PRETTY STRONG PET URINE SMELLS IN TWO AREAS THAT DID NOT GO COMPLETELY AWAY AFTER THE INITIAL CLEANING WE HAD SCHEDULED. I CALLED AND THE CSR AND THE QC PERSONNEL DISCUSSED THE ISSUE AND SENT THE ORIGINAL TECH OUT TO RETREAT THOSE AREAS WITH A CONCENTRATE AND IT CORRECTED OUR ISSUE. THEY WERE GREAT!
Cleaned my carpet n tiles to my satisfaction with extra efforts .
Zerorez did a great job cleaning my tile, but when the water/cleaner was left on my tile for 20 minutes or so to do its job, it seeped under the adjoining wood flooring and caused water damage. :(
Early arrival. Fabian was fantastic, thorough and courteous. My carpets are as clean as they were brand new. A definite 10 !!!
Company careful about the chemicals, utilize a more green approach
Aaron Hicks was awesome, my carpets looked BRAND NEW after he left and still looked the same this morning. I have used ZeroRez for 4+ years and have always gotten great customer service. Aaron was by far the best technician I have ever had!
I already submitted one survey or request for feedback.
The service man here was very polite and tidy. I thought the carpet would be a little cleaner but maybe the carpet is too old.
Zerorez never fails. They have excellent customer service and they do excellent work. Joe, my technician, was wonderful! He didn't try to sell me things I don't need and worked fast. Thank you Zerorez.