Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84010 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 5, 2017 — Rated 10 out of 10 by Y.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The serviceman was very courteous and did a great job.

Report a concern   October 4, 2017 — Rated 10 out of 10 by G.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

THEY COME AS ADVERTISED ARE PRETTY QUICK AND THE DRYING TIME IS NOT TO LONG

Report a concern   October 4, 2017 — Rated 10 out of 10 by I.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service. They did a great job on my carpets

Report a concern   October 4, 2017 — Rated 10 out of 10 by E.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Dave did a fabulous job of bringing the worst carpets I have ever seen in a rental back to life and use. This is an incredible, safe, non toxic way to really deep clean the worst ever carpets and tile. I am hooked for life and am telling everyone I know. Thank you soo much. Dave is a really caring and thorough technician. He really did his best to make these horrid carpets clean and look new. I am beyond impressed! thank you so very much!

Report a concern   October 4, 2017 — Rated 10 out of 10 by C.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job cleaning the carpets and friendly service.

Report a concern   October 4, 2017 — Rated 10 out of 10 by L.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No smell afterwards and no harsh chemicals.

Report a concern   October 4, 2017 — Rated 10 out of 10 by R.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

THE QUALITY OF THE PRODUCT IS GREAT AND PABLO IS FABULOUS ,VERY INFORMATIVE AND VERY NICE AND VERY WELL GROOMED.

Report a concern   October 4, 2017 — Rated 10 out of 10 by J.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very thorough..ecplained additional charges for extra stain removal before he applied it..overall experience was very good

Report a concern   October 4, 2017 — Rated 10 out of 10 by A.R.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I've used Zerorez for 9 years and by using their process my carpets have shown less wear and tear and extended the life of my carpet. Service has always been excellent and service reps are informed and professional. I'll be back.

Report a concern   October 4, 2017 — Rated 10 out of 10 by K.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was focused on delivering a quality product that would benefit my family. he was also concerned that I received all the services in a timely manner with as little interruption as possible. Very friendly and easy to work with.

Report a concern   October 4, 2017 — Rated 10 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Scheduling is easy and flexible.
Out cleaner - Dave Thomas - was knowledgeable and accommodating. He did a great job!

Report a concern   October 4, 2017 — Rated 10 out of 10 by R.K.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service and environmentally concientious

Report a concern   October 4, 2017 — Rated 9 out of 10 by V.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No soap residue

Report a concern   October 4, 2017 — Rated 10 out of 10 by I.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your worker did an excellent job on my carpet. Thank you, Name removed

Report a concern   October 4, 2017 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician Recardo worked very hard at trying to clean the spotted areas.

Report a concern   October 4, 2017 — Rated 1 out of 10 by E.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I can see little difference after the application of your process. Very disappointing! The serviceman was very nice and seemed to know what he was doing. I have used other companies in the past (not in this house) with much better results. You may not leave residue but the results were not good. I'm sorry to say I would not use you again and certainly would not recommend you either.

I'm not sure cleaning the carpets with your process again would do any good so I don't know how else you could make things right.

Report a concern   October 4, 2017 — Rated 10 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Efficient. Courteous. Knowledgeable.
Tile is clean!

Report a concern   October 4, 2017 — Rated 10 out of 10 by V.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was Friendly, and knowledgeable and skillful. He answered my questions and did a great job!

Report a concern   October 4, 2017 — Rated 10 out of 10 by N.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They did a great job. Professional. On time and respectful of your time. Great company. Great job. Thank you.

Report a concern   October 4, 2017 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt and polite. Did a good very job explaining the service. Would definitely hire again as opposed to highly recommended other companies which disappointed me.

Report a concern   October 4, 2017 — Rated 10 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Conscienciousness of staff who informed and educated about the process to clean home to my high standard
First name removed

Report a concern   October 4, 2017 — Rated 10 out of 10 by R.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time very professional

Report a concern   October 4, 2017 — Rated 10 out of 10 by V.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quality service & courteous employees

Report a concern   October 4, 2017 — Rated 9 out of 10 by M.J.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly staff.

Report a concern   October 4, 2017 — Rated 10 out of 10 by V.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always like the end result. Every person who has been here has been professional and personable

Report a concern   October 4, 2017 — Rated 9 out of 10 by E.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

clean and thorough.

Report a concern   October 3, 2017 — Rated 9 out of 10 by D.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly, respectful, competent technicians. Very good process: got my carpets cleaner than I ever believed possible. Fair prices. Good scheduling: small arrival windows & show up on time.

Report a concern   October 3, 2017 — Rated 10 out of 10 by L.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No smell afterwards

Report a concern   October 3, 2017 — Rated 8 out of 10 by S.J. Zerorez Dallas/Ft. Worth
What could we do to improve?

I think you should drop all the "freebies" since the restaurant you give certificates to cost a fortune to eat there. You have to spend money just to get your free stuff. Also the guy told me he would just clean a little additional tile for me instead since I did not want the restaurant cert. He did not even clean the original 100 feet promised much less add additional on. I think you need to stick to what you do best and that is clean carpet.

Report a concern   October 3, 2017 — Rated 10 out of 10 by R.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Products: green and water-empowered

Services: varied and consistent


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