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based on 84538 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Zerorez has always been the best carpet service i have ever used. You always make my carpets look new again.
There is no smell but a clean smell. All products are EPA safe.
Did a great job. Very knowledgeable technician.
The technician is courteous and fast! The product dries quickly and the carpets look brand new!!!
very professional and did a good job. My husband came home and checked it out and said it smelled like new carpet again.
Quality service though a bit expensive for treating pet stains.
The service was quick and efficient.
Zerorez is always on time or early. Always calls and keeps me informed. There personnel are nice, courteous, careful with my house, wear shoe covers, ask questions, give me quote up front and go a wonderful job.
Thank you,
Name removed
The technician was very courteous and thorough. The products work because my carpets look great!
The job was performed by a very helpful, honest, well-trained technician who did an excellent job. He was very interested in my approval of the end result as a customer, but he did an excellent job and giving approval was no problem whatsoever. I was surprised to discover that he was an employee and not owner/operator of his own franchise - he seemed very well-informed for an employee. He represents your company well.
I appreciate how professional and informative the representative that came to our home was.
Eco friendly products that don't leave a residue. Friendly, professional service.
Darrell is the best! The carpet looks great! Very detailed cleaning
Very pleasant and professional technician. Quick drying. Job well done.
I’d like to see even lower prices.
First time user, like customer service and no harsh chemicals.
Worked well on pet stains.
Always looks great. The service rep was fantastic!!! You need to give him a raise. Thank you for hiring professional people.
Ricardo is amazing. Overtime we have had our carpets cleaned has has been professional, clean, and quick. His manners are wonderful! I always enjoy when Ricardo cleans our carpets. You guys have a great employee!!!!!
I liked the online scheduling, the follow up from customer service, technician professionalism and quality work.
Promptness. Very helpful, professional technician. I had little hope for my badly stained carpets, but now they look new again!
Dependable. Carpet looks great. No headache from smell. And the guys providing the service are always respectful.
Excellent technician. Job well done
They were on time, quick, and very nice. Did a great job.
Good work and good workers.
Cleanness of the carpet and tile.
How great my carpet looks after and the amazing customer service we receive! Thank you Charles!
Always on time
The 2 men that cleaned our elderly parents carpet were the best ever!!!! They took time to do the job right, and we are so pleased. I use Zerorez at my home also, as do a lot of my friends. Always clean the very best...Recommend highly..
Great service from Darwin
Service was good but I wish your technicians were uniformed and drove marked vans. It would make your service more professional and your customers more secure.