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based on 84010 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Justin did a great job.
He took his time and was very thorough.
Fast
techs are courteous, well informed, and explain procedures as they go along. also like the fact that you bring your own water
My cousin in Rockwell, TX has used you and was very pleased, so I thought I would try you.
Elizabeth Scott.
They are timely and polite people. Always do a good job. I like the cleaness of the carpet and it lasts longer than other systems I've used.
Anthony, the person who cleaned my carpet and tile was very professional and thorough - and nice!
Good service. Service man was very efficient and good.
We loved our tech, Desmond. He explained everything and just has a very professional and genuinely nice personality. Our carpet looks great!
Good service
Justin was very courteous, and good at what he does! I had my doubts as to a couple of areas of carpet truly coming clean and WOW they did. Will most definitely call again for service when I start to notice is needs to be done again!
The technician was hard working and did a good job.
On time, courteous and friendly Explained every step of operation to us. Overall a pleasant experience
I am so happy with my carpet! Every day it gets better and better. A few old spots came up the next day and they cleaned right up with water. I will never try to it myself again. Thanks for sending Findley. He did an excellent job and I will tell everyone in my neighborhood on nextdoor.com.
Thanks again! So happy with the results!
Jan
Best service we have every had... kind, informative and worked to get it all done in an effective manner
Your guy was efficient and easy to deal with.
The carpet looks pretty clean and the service man was very nice
it
We like how clean our carpet looks & smells when ZeroRez is done.
Dave Thomas was excellent! We’ll request him again for our next cleaning.
“YOUR APPOINTMENT TIME” was 10-12 Monday.
I received a call at 11:30 stating that the tech was running late and would be there at 12 or a few minutes later. At 12:30 I called you, and you could not contact your tech. Told me a tech was in his way. A tech showed up at 1:00. He completed his job at 2:00.
I would not use your services again or recommend your services based on the lack of your office personnel concern for my time.
Your tech performed his services professionally, apologized, and I felt bad for him because he walked into this issue with no warning.
I blame your admin staff, as my original call into the office to request Services seemed to me that I was annoying or bothering her.
This is as honest as I can be, YOU asked me to report my experience.
Tyler walked me through everything he was going to do. The service is great and the technician did a fabulous job.
My wife and I have been considering using Zerorez for some time now. Customer service was excellent as was our technician (Joe). He was extremely knowledgeable, personable, and a very hard worker. We'll always request Joe moving forward!!
The carpet is cleaner than it has been in years! Friendly, courteous technicians. We are loyal customers because you are the best!
The guy was supposed to show up between 4 and 6, arrived closer to 7.
Always a good job and techs have a true desire to do the best job possible. Cleaning product is not harmful and is virtually odorless. Jerrod our tech was very careful and meticulous. Very satisfied.
I really like the whole process used by my zerorez technician. My carpet feels so wonderfully clean, not heavy from cleaners left in it. The technician, Edwin, was super great, friendly and patient while I did last minute moving and vacuuming and then a lot of questions. Underscore patient and friendly. I’ve had some bad experiences in the past.
Our technician was extremely friendly, knowledgeable and did a great job on my rug! It was dry within a few hours and looks amazing!
Attendant was thorough and did a great job
I love that I can feel safe with the products being used. I have pets and small children. The service was great. The representative was very courteous and friendly.

I've never been disappointed with Zerorez. Technicians are professional and do the work thoroughly - no chemical smell or residue. Makes us happy.