Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84010 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 23, 2017 — Rated 10 out of 10 by C.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Pet stains cane up so easily. Carpet looks better than ever!

Report a concern   November 23, 2017 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Arrived on time and performed the job professionally while explaining the process as the tech went along. Carpets look great amd tile was restored to the best condition possible. Will definitely use Zerorez again and recommend them to my friends and family

Report a concern   November 23, 2017 — Rated 10 out of 10 by J.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was thorough, kind, and respectful of our home and belongings.

Report a concern   November 22, 2017 — Rated 10 out of 10 by B.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The "no soap" & pH balanced water used during the cleaning process is amazing & the remarkable customer satisfaction ethics of the company & it's employees are reasons that sustain my allegiance.

Report a concern   November 22, 2017 — Rated 10 out of 10 by T.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The next day the carpet still looks clean. With other cleaners my stains were visible the next day.

Report a concern   November 22, 2017 — Rated 10 out of 10 by G.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It was really easy to schedule an appointment online, and the technician who came to the house was on time, friendly and knowledgeable. It was a great way to freshen up the carpets. Looks great!

Report a concern   November 22, 2017 — Rated 10 out of 10 by C.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets look bright & clean. Enjoyed having your employee in my home.

Report a concern   November 22, 2017 — Rated 10 out of 10 by G.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service, reliability, and technicians. long time customer.

Report a concern   November 22, 2017 — Rated 9 out of 10 by A.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Pablo was great, very professional.

Report a concern   November 22, 2017 — Rated 10 out of 10 by G.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech was great. Worked hard, very courteous.

Report a concern   November 22, 2017 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fair price, high quality, friendly employees

Report a concern   November 22, 2017 — Rated 1 out of 10 by S.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

My carpet looks like it has zebra stripes. I’ve never had this problem with Zerorez before. It’s like he only cleaned every other line.
Plus, it has been 24 hours and it is still wet. It’s not normally left that wet.

Report a concern   November 22, 2017 — Rated 10 out of 10 by G.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech (Q) did a great job and worked hard and made them look very clean, full, and soft.

Report a concern   November 22, 2017 — Rated 10 out of 10 by J.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was awesome!! Truly the best of the best!

Report a concern   November 22, 2017 — Rated 8 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What could we do to improve?

Price was expensive for Pet stain and odor removal.

Report a concern   November 22, 2017 — Rated 10 out of 10 by D.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was very professional. He did a good job cleaning the carpet, and there were no surprises on the bill.

Report a concern   November 22, 2017 — Rated 10 out of 10 by J.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tile cleaning we previously had done was fantastic

Report a concern   November 22, 2017 — Rated 0 out of 10 by R.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

On 11/14/16 I paid $441.66 to have carpets cleaned and pet stains removed. The stains reappeared within a few days and you came back and retreated those spots. The stains reappeared within a week.
On 11/20/17 I paid $523.93 to have the same thing done. I didn't have time to look yesterday, but this morning the stains are clearly visible AGAIN.

Report a concern   November 22, 2017 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Although my husband cleans our carpets, when your company cleans the carpets they look incredible.

Report a concern   November 22, 2017 — Rated 10 out of 10 by J.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job explained what we need to do to keep clean and update yearly

Report a concern   November 22, 2017 — Rated 5 out of 10 by M.D. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The carpet was to wet

Report a concern   November 22, 2017 — Rated 5 out of 10 by K.P. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Since the gentleman came in through my front door I had to prop my front glass door open. It happened to be very windy that day and my glass door ended up breaking. When my ex husband went to talk to the guy about it the guy said, “Do you want me to call God”. I spent over $300 with you all and now will have to pay more to have my door fixed. I don’t make the kind of money where something like that doesn’t impact me. He took pictures and said he would take it to the manager and the manager would call me on Monday. Here it is Wednesday and I have received no phone call about it.

Report a concern   November 21, 2017 — Rated 10 out of 10 by V.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your representative, Joe A. was very thorough in explainiing what he was going to do, explained while completing the job and gave an overview upon completion. He worked hard all the time he was here, without complaining, and left everything in order.

Report a concern   November 21, 2017 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The serviceman was very professional & thorough. I like the fact that the cleaning solution is safe for my family & the environment.

Report a concern   November 21, 2017 — Rated 10 out of 10 by J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was fantastic. The carpets are clean and ready for the holidays!

Report a concern   November 21, 2017 — Rated 10 out of 10 by A.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Knowledgeable Technician and honesty on billing and estimate prior to starting services.

Report a concern   November 21, 2017 — Rated 2 out of 10 by C.O. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Couldn’t tell it had been cleaned .. it looked brushed but all the traffic areas were visible and they weren’t bad to begin with ,.. your truck said extremely clean carpets , maybe you left zerorez but the carpet itself didn’t look any better ... I’m just disappointed

Report a concern   November 21, 2017 — Rated 10 out of 10 by C.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ive had my carpets cleaned twice before and they never looked as good as they do now!

Report a concern   November 21, 2017 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly staff and my carpets smell great.

Report a concern   November 21, 2017 — Rated 10 out of 10 by D.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Grout cleaning is fantastic!!


Privacy Policy