- Phone: (214) 372-5326
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based on 84538 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I have used Zerorez for about 4 years and have been very pleased The last cleaning wasn't
as I expected. Called the next morning and they sent a crew to look over the problem. They
re-did areas. Service was great and re-cleaning areas looked great. Really appreciated their
professional service.
C. Last name removed
Very efficient and loved the tile and grout cleaning. Wow, what a difference!
natural product
Received a phone call the day before to let me know they would be out the next day. Received another call the day of to let me know what time they would be at my house. Very nice and courteous person that came out.
Nobody else could get spots out, but you did. The carpets feel better & look cleaner than other services have left it.
Operator left residue over the entire carpet. Feels like your walking on plastic.
Tom was awesome!
Super friendly service technician. Excellent work. I love that this company doesn’t use chemicals to clean. My home smells amazing.
Your technician was very thorough and did a fantastic job. This is the second time we have had Zero rez and will use you again when our carpets need cleaning.
Thank you for making the process of scheduling an appointment easy...staff were helpful...from scheduler to carpet cleaner.
Thank you!
All the employeees seem to be invested in quality customer service. Garrett has come to our home twice now and did a very good job both times.
Friendly Courtney tech did nice job
It’s a very professional company with great customer service. You definitely get what you pay for. The man that cleaned my carpets was very knowledgeable about his job and was also very friendly and helpful on what decisions to make.
Great costumer service and pet friendly
The actual carpet cleaning was excellent. Unfortunately, every other aspect of the transaction was sub-standard.
I still have received no invoice or receipt or any other document that suggests that you were ever here. I was assured by the serviceman (who had absolutely no documentation) that I would have documents via E-mail within an hour.
When the serviceman arrived, he was alone and informed me that he could not move any item of furniture and could only clean around the furniture. When I suggested that we could move an item and then place it on styrofoam blocks, he informed me that he had already used all his blocks that day, and that I was just out of luck.
The serviceman was polite and worked diligently on the carpet that he was able to get to without moving anything.
We like your 2-step process and your friendly service people!
Quick, clean and friendly service
Very clean
Our Technician impressed us very much. He had an outstanding personality and may I add that with only one working arm did an amazing job. He is an asset to your company which speaks highly of the core values of Zerorez! Bravo Zerorez you are welcome back to our home!
Very Nice and polite technician. He worked very hard
Did not show up when expected. Carpet was done in like 30 min which was quicker than before and did not seem fresh afterwards.
The serviceman really works hard & I love the look of the carpet when he is finished!
Our service man was efficient, pleasant and very nice. We are pleased with the way it all turned out.
feels clean and got stains out
Excellent customer service and Team member was very resourceful and full of information. I will recommend to my friends and family.
Thank you,
First name removed R.
Did a good job. Air smelled fresh when done. Knowledge good on suggestions of other things the company does for clients.
The associate that came to our home was professional and did a wonderful job! The final result was amazing!
No residue and the service attendant was friendly and knowledgeable.
Quick and easy. And effective! Looks like I have new carpet.

The service man was very thorough in explaining what needed to be done and why. He completed all that he said he would and beyond to bring my HVAC unit to optimum performance.