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based on 84538 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
On time
Great service from the technician.
The customer service from my initial call down to the hand shake when the job was finished was superb! Very informative, courteous, on time and thorough personnel. Oh, and the 40 year old carpet looked and smelled amazingly well, too. I would highly recommend ZEROREZ.
Tech was very knowledgeable about product. He did a great job on areas I never thought would come clean
Robert was a excellent technician. Friendly and knowledgeable.
Very customer friendly representatives who worked with our non-profit organization to give us GREAT service! The cleaning was very well done and we are excited to begin a business relationship with them!
Great services and explanation of the process! Clean and fresh smelling with no strong chemical smells after the cleaning.
Kudos to Aaron Sissom, who provided excellent service!! He was very knowledgeable about the Zerorez technology, offered suggestions about how to keep our carpet clean, stated other services your company offered without being pushy and did NOT do a rush job in cleaning our carpet.
Charles Wood was very knowledgeable and courteous. Next time I call on zerorez I will be asking for him!
My uncle is SO VERY Pleased!!!! This was my Christmas / Birthday gift for him. Y'all made us both Very pleased!!!!!
Amazing customer service from your employee
My tile looked new and service guy was very nice and helpful on how to clean it!
Prompt service and friendly staff. Professional cleaning job.
The young man that came did an excellent job. Explained what he would recommend. Showed up on time. From talking to others the initial price is a gimmick and once they are in your house you are given choices and the initial price is the base. Probably the nature of the business. I did go over my notes and I forgot to make sure that I got the 100 sq feet of tile and grout that was included in the offer I booked
Again the tech was excellent and I would recommend him in a heartbeat. If I recommend I will tell the person to make sure you get everything in the offer and be prepared that the initial price is a bare minimal price
Nice guy, good service, on time.
Technician was professional, prompt & efficient and did a high quality cleaning job.
The bedroom carpet stains and pathway dirt did not clean up. I was very disappointed. Especially after spending $180.
Professional service, knowledgeable technician
The cost compared to other companies was a bit higher...and the end results of the carpet cleaning was about the same..I actually had some crunchy areas of the carpet once it dried not sure why.
Very good
My service tech was very gracious and knowledgeable! He did a great job on the carpet of my new home! I was considering purchasing new flooring until he worked on the carpet, and now it looks like new. I could not have asked for a better experience!
Just when I thought, you couldn't possibly get those stains out, and then I look at the finished product and it looks great!
Great services
Spot cleaning animal stains
Left my house looking and smelling great and clean! Thank you :)
The technician that did our offices this time did a great job. I would like to request him again.
The carpets look great!
The product used gets stains out.
Zerorez scores again! Besides expertly cleaning our carpets this time, we had them clean our hardwood floors and then apply a new polyurethane layer. We had not had our hardwood floors cleaned professionally in 17 years. Yikes! What an amazing change and yes, the stuff that was removed was amazing too...yuck.
Every person we have had in our home from Zerorez over the years has been great, very professional, and easy to work with. However, the man who tackled our list of to-dos this time, Darwin, was/is an 11.
Thank you, Darwin. Thank you, Zerorez.
The guy that arrived was prompt and did an outstanding job. I had scheduled 3 rooms and decided I needed my sofa and over stuffed chair and he did an outstanding job on them.
The people! Yes my floors look great but that's only because everyone treated my small job like it was a job at their own home. Very refreshing and awesome! Can't say enough about the experience and this was at 8am the day after the Christmas holiday. Thank you to those who helped me and to those who hired them! Keep up the great work!