Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84538 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 8, 2018 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast, efficient, and friendly!

Report a concern   January 7, 2018 — Rated 10 out of 10 by K.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very knowledgeable and professional. The price was reasonable.

Report a concern   January 7, 2018 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zero Rez technicians are always very knowledgeable about the carpet and tile cleaning and are very willing to share tips and techniques one can use to keep flooring looking great. Will definitely recommend them to others.

Report a concern   January 7, 2018 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Staff is always friendly

Report a concern   January 7, 2018 — Rated 10 out of 10 by P.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service

Report a concern   January 7, 2018 — Rated 7 out of 10 by R.F. Zerorez Dallas/Ft. Worth
What could we do to improve?

Originally quoted $511.00. Before technician came to house. Technician stated he works on comition and quoted my wife $2000.00 to complete job.. I do realize the price was just a ball park quote until technician came make an exact estimate..

Report a concern   January 7, 2018 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quality service provided by knowledgeable technicians.

Report a concern   January 7, 2018 — Rated 10 out of 10 by A.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Product works well quick dry and extremely nice professional tech.

Report a concern   January 7, 2018 — Rated 10 out of 10 by C.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

John was a great technician! He was very polite and respectful, as well as knowledgeable about Zerorez. He did a very thorough job, including removing several spots. My carpets look brand new!

Report a concern   January 7, 2018 — Rated 10 out of 10 by C.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Frantastic job. Stretched my carpet which had become loose. Excellent!

Report a concern   January 7, 2018 — Rated 10 out of 10 by C.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good people and service

Report a concern   January 7, 2018 — Rated 10 out of 10 by K.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love that the service is so good, and the carpet feels dry in just minutes. Darwin was Awesome!!

Report a concern   January 7, 2018 — Rated 7 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What could we do to improve?

Technicians could do a more thorough job cleaning and removing excess water left in carpet.

Report a concern   January 7, 2018 — Rated 10 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, very professional.

Report a concern   January 7, 2018 — Rated 10 out of 10 by N.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the fact that you clean the carpets and no water is used. Secondly, I like your professional staff that comes to clean. They arrive on time, have excellent manners, and always do an exceptional job. Thank you Zero Rez. Keep up the great work. No doubt, I am a true believer in your services.

Report a concern   January 7, 2018 — Rated 10 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Best experience! Very friendly and took care of the spots even better than expected. Will use them again for my next home.

Report a concern   January 7, 2018 — Rated 10 out of 10 by S.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Anthony was great!

Report a concern   January 7, 2018 — Rated 10 out of 10 by H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Loved Charles!! He was great & did a fantastic job!!!

Report a concern   January 6, 2018 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good service

Report a concern   January 6, 2018 — Rated 10 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet and tile have never looked better! They did a great job!

Report a concern   January 6, 2018 — Rated 9 out of 10 by S.A.R.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your people are on time and do a good job

Report a concern   January 6, 2018 — Rated 10 out of 10 by A.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Edwin was very polite and did a great job.

Report a concern   January 6, 2018 — Rated 8 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

The carpets are clean. but the are 20 yes old and the stain is still there :-(

Report a concern   January 6, 2018 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The young man, Robert I believe was his name, was early, very polite, and knew his task and got to the task. He performed a more thorough job than the last tech that came out the last time. He did all we asked and expected and even cleaned a pillow on the couch.
This is about the 4th or 5th time we have use your service and have recommended it to several of our family and friends and now even our Church.

Job well done, we are very pleased

Report a concern   January 6, 2018 — Rated 10 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service

Report a concern   January 6, 2018 — Rated 5 out of 10 by L.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

We spent several hours removing furniture from my living room, den and computer room. The only item remaining was a file cabinet. I spent more time cleaning base boards, window sills, and thoroughly vacuuming. I had 3 spots, 4-7 inches in diameter, and clear traffic patterns with one more heavily soiled from the garage entry. I had high expectations, but was left underwhelmed when it was all dry. I can still see all 3 spots and the heavier soiled traffic area is lighter. However, I think I did a better job with a rented steam cleaner from Kroger on the bedroom side of the house, with the original carpet from when the house was built.
Th technician was polite, explained the process and the treated water, and worked steadily. He showed the lint-like balls from the first process. He also showed a hallway line where the left was lighter than the right (and it still is distinctly lighter on the left). He also agreed the higher traffic area was lighter, but still present. Maybe my expectations were too high for amazing results.

Report a concern   January 6, 2018 — Rated 10 out of 10 by C.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Darwin was awesome. Knowledgeable and honest

Report a concern   January 6, 2018 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Timely and professional. My upholstery looks great!

Report a concern   January 6, 2018 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and very helpful! Already recommended to a friend!

Report a concern   January 6, 2018 — Rated 0 out of 10 by R.T. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

There were a few lightly soiled areas (traffic) that did not clean. Disappointed in that ... Waited until the areas were completely dry to inspect .


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