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based on 84538 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician was very knowledgeable and professional. The price was reasonable.
Zero Rez technicians are always very knowledgeable about the carpet and tile cleaning and are very willing to share tips and techniques one can use to keep flooring looking great. Will definitely recommend them to others.
Staff is always friendly
Great service
Originally quoted $511.00. Before technician came to house. Technician stated he works on comition and quoted my wife $2000.00 to complete job.. I do realize the price was just a ball park quote until technician came make an exact estimate..
Quality service provided by knowledgeable technicians.
Product works well quick dry and extremely nice professional tech.
John was a great technician! He was very polite and respectful, as well as knowledgeable about Zerorez. He did a very thorough job, including removing several spots. My carpets look brand new!
Frantastic job. Stretched my carpet which had become loose. Excellent!
Good people and service
I love that the service is so good, and the carpet feels dry in just minutes. Darwin was Awesome!!
Technicians could do a more thorough job cleaning and removing excess water left in carpet.
On time, very professional.
I like the fact that you clean the carpets and no water is used. Secondly, I like your professional staff that comes to clean. They arrive on time, have excellent manners, and always do an exceptional job. Thank you Zero Rez. Keep up the great work. No doubt, I am a true believer in your services.
Best experience! Very friendly and took care of the spots even better than expected. Will use them again for my next home.
Anthony was great!
Loved Charles!! He was great & did a fantastic job!!!
Good service
My carpet and tile have never looked better! They did a great job!
Your people are on time and do a good job
Edwin was very polite and did a great job.
The carpets are clean. but the are 20 yes old and the stain is still there :-(
The young man, Robert I believe was his name, was early, very polite, and knew his task and got to the task. He performed a more thorough job than the last tech that came out the last time. He did all we asked and expected and even cleaned a pillow on the couch.
This is about the 4th or 5th time we have use your service and have recommended it to several of our family and friends and now even our Church.
Job well done, we are very pleased
Great service
We spent several hours removing furniture from my living room, den and computer room. The only item remaining was a file cabinet. I spent more time cleaning base boards, window sills, and thoroughly vacuuming. I had 3 spots, 4-7 inches in diameter, and clear traffic patterns with one more heavily soiled from the garage entry. I had high expectations, but was left underwhelmed when it was all dry. I can still see all 3 spots and the heavier soiled traffic area is lighter. However, I think I did a better job with a rented steam cleaner from Kroger on the bedroom side of the house, with the original carpet from when the house was built.
Th technician was polite, explained the process and the treated water, and worked steadily. He showed the lint-like balls from the first process. He also showed a hallway line where the left was lighter than the right (and it still is distinctly lighter on the left). He also agreed the higher traffic area was lighter, but still present. Maybe my expectations were too high for amazing results.
Darwin was awesome. Knowledgeable and honest
Timely and professional. My upholstery looks great!
Great service and very helpful! Already recommended to a friend!
There were a few lightly soiled areas (traffic) that did not clean. Disappointed in that ... Waited until the areas were completely dry to inspect .

Fast, efficient, and friendly!