- Phone: (214) 372-5326
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based on 84010 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great product
No chemical residue, so my carpet can stay cleaner longer.
Arrived in a very timely manner. The company does a great job keeping you posted on the arrival time. The tech explained very clearly how long to dry and how to protect the carpet from the leather furniture. We had everything heavy already on slides and he took care of the other items. Very well mannered and helpful. We felt that this was the safest cleaning option for our carpets. We were please with the outcome.
Thank you,
First name removed
The technician did a wonderful job cleaning my carpets. He was even able to remove a large wine stain out of a light color carpet. I highly recommend them and have used them for years.
All natural. Great staff. Your service technician was great. A little expensive, but you get what you pay for. Superior product
Garrett did an excellent job. Very professional. Carpets look great, dried fast and no sticky feel
Gets the dirt out!
Loved the cleaning rep!! Very nice!! I was charged for three rooms but only had two cleaned and the price wasn't adjusted!
Super JOB!!!!!
Fast, friendly service! They always do a great job!
I really liked your product...I had spots on my carpet that had been there for years and they came up. Your technician (Edwin) was very courteous and explained each step.
The flash cleaning for pet stains.
Fast and friendly service!
Jeff was very professional and did a GREAT job.
My dad's house has carpet that had seen years of neglect. Jeff treated the really bad areas and they cleaned up nicely. He knew his business and explained it all.
I will request him when the carpets need cleaning again.
Sincerely,
Name removed
I like the environmentally safe cleaning solution used on the tile and stain spots in the carpet.
You guys got my master bathroom grout looking like new and you got the stains out of my carpet! Those stains in my carpet were deep! The only down side was my service was late by over an hour past my designated window. I'm glad to have it cleaned though, and the technician was an awesome guy!
My husband was very impressed with the cleaning especially in the heavy traffic areas. He also realizes that wearing shoes was a contributing factor to the heavily soiled areas. Thank you for educating causes to soiled areas.
I like it because it gets the old carpets clean! The stains are gone! Yea!
Prompt and very courteous service.
I LIKE your Services very much, but I do not like the product very much since Not all the dirt are gone...
Absolutely wonderful. the floor tech was really great. He really knew his stuff. He was very professional and went about his job at once. I would recommend zerorez to everyone.
Joe was absolutely the best! He worked tirelessly to complete our job, which was a big one. Joe also was informative about the Zerorez process and helped us identify areas that needed extra attention. I will ask for Joe the next time we clean our carpets with Zerorez.
Name removed
This is the best way to clean your carpets. No residue, no funny smells and no returning stains!
Love this stuff
First name removed H.
Your price quote was competitive and the associate showed up on time. I like that you provide a 2 hour window a day or 2 before the service and call the day of with a more narrow window
The technician that devices my chair and rug was exceptional!! He was on time, respectful and did a fantastic job.
Very prompt, thorough and professional.
My serviceman did a great job. Was on time and did a thorough and professional job.
Frankie did an outstanding job getting out stains and making my carpets look new!!
First, we appreciate the professionalism, knowledge, courtesy, & enthusiasm of Anthony, our tech.
We can’t say enough about him!
He worked fast & hard to clean every area we requested, accommodating every request we added, without any hesitation.
By the way, OUR CARPET & FURNITURE LOOKS LIKE NEW!!!
With his attitude, we thought Anthony was a franchise owner, and hope he will be.
J F
Richardson, TX
Very professional, extremely happy with our first experience.