Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84010 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 25, 2017 — Rated 8 out of 10 by B.K. Zerorez Dallas/Ft. Worth
What could we do to improve?

Your staff is friendly and careful. I do need the cleaner to come back for one area of my office...it's not clean, and the dark chair left a dark spot on carpet -- no protective strips put under the legs.

Thanks,
Name removed

Report a concern   November 25, 2017 — Rated 10 out of 10 by B.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets always coming out great, technicians that do cleaning are all very nice!

Report a concern   November 25, 2017 — Rated 10 out of 10 by T.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician did a great job! Very professional & made sure our carpets were cleaned to our satisfaction.

Report a concern   November 25, 2017 — Rated 10 out of 10 by K.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job!

Report a concern   November 25, 2017 — Rated 10 out of 10 by A.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Nice friendly and great service !!!

Report a concern   November 25, 2017 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very pleased with Tyler. He did an awesome job.

Report a concern   November 25, 2017 — Rated 10 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Joe did a wonderful job! Very nice and efficient. I will definitely use Zerorez and ask for Joe again!

Report a concern   November 25, 2017 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Rep was professional, on time, explained the cleaning process, was not pushy about extra services after explaining what they were.

Report a concern   November 24, 2017 — Rated 8 out of 10 by L.O. Zerorez Dallas/Ft. Worth
What could we do to improve?

The carpet didn’t look clean when it dried

Report a concern   November 24, 2017 — Rated 10 out of 10 by D.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick and efficient service.

Report a concern   November 24, 2017 — Rated 10 out of 10 by E.K.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We love our service. The company was professional at all time and answer any question's we had. Two thumbs up!

Report a concern   November 24, 2017 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service, turned out great

Report a concern   November 24, 2017 — Rated 10 out of 10 by H.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They were thorough, focused on improving our home and cost conscious. If something isnt needed, they tell you. They made sure I was comfortable throughout.

Report a concern   November 24, 2017 — Rated 10 out of 10 by J.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Darwin was a great technician. I have been using Dalworth and my carpet looks better than it ever has before following cleaning.

Darwin was very thorough--he pretreated the traffic areas and brushed the nap of the carpet. Like I said, it hasn't looked this good in a long time. Very pleased with his efficiency and his attention to the areas that concerned me. Great job.

Report a concern   November 24, 2017 — Rated 10 out of 10 by N.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets look really clean. I could walk on them almost instantly although I stayed off for an hour .
Your employee was very polite and did a wonderful job.

Report a concern   November 24, 2017 — Rated 10 out of 10 by T.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Amazing cleaning - stains, odor gone! Paul did an amazing job. He explained everything, and he did everything he said he would do. I thought there was no hope for the carpets and tile, but Paul spent six hours making the entire house look new.

Report a concern   November 24, 2017 — Rated 5 out of 10 by D.R. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I was disappointed by how much moisture was left in the carpets so long after the cleaning. Up to 8 hours after the carpets were cleaned, they still felt wet.

I also found a lot of water spots on my hardwood floors. I guess this was from the hose dripping.

Report a concern   November 23, 2017 — Rated 10 out of 10 by D.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly and informative service.

Report a concern   November 23, 2017 — Rated 10 out of 10 by R.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Wonderful product! Professional cleaning, friendly and informative service rep. We will definitely use this service again and again!

Report a concern   November 23, 2017 — Rated 10 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Adarius was amazing! Quick, thorough, not pushy and very helpful in moving things around! I give him an 11!

Report a concern   November 23, 2017 — Rated 10 out of 10 by T.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez under promises and over delivers!
Darwin is an excellent tech!!!

Report a concern   November 23, 2017 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals. Friendly technician.

Report a concern   November 23, 2017 — Rated 10 out of 10 by D.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything!

Report a concern   November 23, 2017 — Rated 10 out of 10 by R.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good work carpet looks great.

Report a concern   November 23, 2017 — Rated 10 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was very professional, explained everything to me and answered my questions. The carpet looks great!!

Report a concern   November 23, 2017 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

carpet looks great!

Report a concern   November 23, 2017 — Rated 10 out of 10 by K.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

This is the second time we’ve used zerorez and just like the first time the technicians were friendly, fast and efficient. We had no crunchy residue like we’ve had from other carpet cleaning experiences. They were even able to get out some stains we lost hope on.

Report a concern   November 23, 2017 — Rated 10 out of 10 by T.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Awesome customer service!

Eric is an outstanding technician!

Report a concern   November 23, 2017 — Rated 10 out of 10 by K.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our carpets are cleaner than we've ever seen them with any other service. They also dried quickly. The tile flooring came out very nice, too, especially the grout. Technician was very professional.

Report a concern   November 23, 2017 — Rated 10 out of 10 by B.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Thank You Pablo for doing such a great job on our carpets! You were very courteous, friendly, and punctual. We highly recommend Zerorez!


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