- Phone: (214) 372-5326
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based on 84010 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
You arrive on time and the service is done efficiently and courteously
No soap or chemicals.
fast response. good job
Everything! The wonderful smell, and knowing that a lot of water isn't being used.
Your techs are presentable and polite and obviously follow company dictates. They cleaned my carpets and my sofa. No muss, no fuss.
Service is dependable and easy to schedule according to my schedule. Also, no residue is left on the carpet. Discussion of costs upfront and negotiable at time of service, depending upon what I decide to spend. Service tech very polite, friendly, professional. Wears protectors over his shoes. Carpet is well cleaned.
My carpet looks great!
Technician did a great job. Floors look and smell clean, and even though I’m sure he was tired, he worked hard on our floors. Thanks!
We loved both our tile and carpet cleaning. The associate in our home was very friendly, professional, and hard working. The results are very noticeable and clean!
Charles was exemplary in every regard!
The technician did a good on both the rugs and tile. Made a world of difference. Will have him come back again.
I have already recommended Zerorez and my technician. My carpet looks great! I am so pleased.
They work! Whereas other carpet cleaners say they can get stains out and the carpets looking like new, Zerorez delivers!
Quick and efficient. Carpet looks brand new.
I can’t stop admiring my carpet. It looks brand new and feels good under my feet.
Products and Services are both very very good!!!!!!!
DO NOT SHARE MY NAME !!!!!!!!!!!!
I was taken back when I saw on the invoice you sent by email, that my carpet was described as well worn, which it is not.....This, to me, was an excuse as to why it did not clean up as well in certain areas. I understand being an off-white carpet, it will be hard to keep clean, especially in the high traffic areas. When he asked me to come inspect an area that he had just finished, I felt the high traffic area needed to be done some more, because it still showed some gray area, which he did. I came up a little more. Then I asked if he could do better along the baseboard which showed some grey. He did, a little more came up. Then I asked why he did not poke at the impressions in the carpet left by furniture legs. He said no, those will be permanent. I believe that is what he said. Then I said, I am sorry but I believe that Dalworth did a better job. Then I believe I said everything is okay, just finish up. What can you do to make things right? Give me some of my money back!!!!
Awesome service!
Everything!
Your technician Pablo was wonderful. Thorough and efficient, everything looks so clean. I would highly recommend him.
Good prices, good promotions, no residue, great staff
My carpets are 30 years old and they look new. You cleaned some other rooms for me a few years ago and the protectant has kept them clean. I love how fresh the house smells and how pretty the carpets look. I haven't put the furniture back. I'm just admiring the carpet. The technicians arrive promptly and are very professional. They walk through with you to make sure they know exactly what the customer wants done. They work quickly and efficiently and know what they are doing. My technician test cleaned some area rugs and left me the price to have those cleaned as well as some furniture. They are the only company I will ever call for my carpets.
The person who cleaned my carpets and tile was thorough, and everything looked cleaner when he finished.
I really wanted to have chairs and sofa cleaned, but when I found out the price of that service from Zerorez, I decided to go another route. The price for having the tile cleaned (kitchen is much larger than the free offer from Zerorez) was exorbitant!!! I probably would NOT have that done again.
Best ever
Your associate was patient, professional and thorough. He did an excellent job.
Like you use superheated water without chemical residue
Our rep. was great, and did an excellent job.
Out of three visits to our home this is the first time one of your techs has used the scrubber.
Why is this? It did a much better job than just the hose from the truck. Maybe some of your techs are just lazy. The one this time was very good. How about you have your appointment setters tell customers to ask for this service. That is why I rated you an 8.
Steam clean - no soaps or solvents. You do not charge more to remove stains! Others do! YAY! I will only use you in the future!
I love the availability to schedule online. The technician was very professional and knowledgeable. Carpet and upholstery cleaning is perfect. Thank you!