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based on 84538 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Excellent results, dedicated employees who do good work
He was very professional and helpful with all my questions.
Very professional. The carpets get very clean.
good service.
Value, service, product
Excellent service! We had our carpets cleaned and they look great! But the best surprise was the tile cleaning - amazing difference! We intend to be repeat customers. ZeroRez has great services & prices and excellent employees. Charles was wonderful -a great asset to the company!
My carpet was ridiculously dirty. Stains from a baby and 2 giant dogs. Literally giant, dirty drooling dogs. I got just the basic cleaning as it won't be long before it gets dirty again and my carpet literally looks brand new. Cpupsnt be happier.
THE YOUNG MAN THAT CAME TO THE HOUSE (BOSTON) WAS OUTSTANDING; VERY RESPECTFUL, KIND, FRIENDLY: DID AN AWESOME JOB!!!
Great results, great customer service
Great service
Our carpet looks brand new. Our technician did a wonderful job. We will never use anyone but Zerorez for our carpet cleaning.
Service persons are so courteous, well-informed, capable! Very high quality services!
Robert was very personable and prompt, offering many helpful suggestions about upkeep both of tile and carpet.
does not smell, dries quickly
On time. Effective. Communication about process, gave options for other methods if an area didn’t clean as expected.
The stair that were "cleaned"were not done properly - I had to redo them myself - the rooms were ok
Wonderful company that uses no strong chemicals to clean carpets and tile floors. The technician was very professional and did an excellent job. As, a result my floors were spotless and non-chemical cleaning method did not affect my allergies.
Pablo was great! Explained everything very well and my carpet looks amazing!
My first experience with Zerorez was amazing. This time not so much.
The technician was pleasant enough. I feel that he could have done a better job if he had stayed off his phone.
The hallway looked clean, but one of the bedrooms did not appear to be clean. I didn't check out the bedrooms until after the carpets had dried and was so surprised and disappointed.
I now know that the Zerorez technology can be foiled by the wrong technician.
Excellent service. Very professional staff and they do an excellent job.
Very professional and kind staff
My serviceman did a great job....and he was very pleasant! I would ask for him again.
Have technician wear shoe covers even for air duct cleaning & have him vacuum up any messes he makes.
The professionalism from first contact to this survey. Jason was awesome!!!!
Very good technician, very informative. Carpets look great.
It took several calls after hang ups by the sales staff and I never got a return call from a manager. The high rating is for the great service by the technician. The office staff are very unprofessional.
I wish I could remember the name of the young man who cleaned our carpets. He worked so hard without a break, cleaning eight rooms, two hallways and stairs. He did an excellent job and was very professional. (Give him a raise!)
The carpet cleaning solution smelled great and I'm happy to know that it's environmentally responsible. I am very pleased with how the carpets look and feel now.
I also appreciated the communication I received from your office, giving me fair warning about the time the technician would come.
Nontoxic
Clean and convenient service. I also really appreciate the fast response and ability to get an appointment so quickly.
U R THE BEST