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based on 84538 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Tristen was so nice and very helpful. Great customer service!
Jonathon did a FANTASTIC JOB!!
I liked that the product doesn't have a smell and that they were able to get rid of all the pet uren. the the service we got was excellent!!!!
We moved into a preowned home and was pretty sure the floors were never professionally cleaned. So I got my carpet specially cleaned due to a lot of pet uren and now I am very excited to say the carpets smell and look brand new. My tile in my kitchen was also cleaned and was surprised at how good it looks and the color of the tile is actually white!!!
The “magic water” makes my carpets look wonderful & spots do not return. The technicians were very conscientious & knowledgeable.
The men who worked my job should be considered company treasures for their abilities and the way they represented themselves with their fine work.
Our carpets always look great after Zerorez!
May I suggest usable gift cards for Ft. Worth customers. Dallas and Addison are not convenient locations!
Very polite tech. Carpets are really clean, no fragrance, so soggy we. Completely dry in4 hours
This was absolutely the best technician we have had and would want him back again. He did a great job on our carpet. You should have him training your other techs.
Seems to do the job.
Eric did a great job?!
Great service and it feels so clean and fresh with no chemical odor. Thanks!
The service was excellent. Mr Roderiquez was knowledgeable and made my floors look great
Convenient and quick scheduling. I like the 30 minute call ahead. John arrived on time. He was very polite, helpful, and did a great job. I look forward to working with John again.
Fast courteous service.
tech was great on time quick carpet looks great tech did an awesome job explained everything. As a business owner i know about good customer service and he was great. Excellent job
Price was over $100 below Sear’s price I paid last time. Zerorez also cleaned my kitchen stone floor in addition to my carpets for that lower price. Sears did not even offer to clean the stone floors. They got the tracks out of my beige carpet which Sears could not do. Ricardo could not have been more professional and nice. Have been recommending to all my friends. My Mom lives in Birmingham, AL but we could not locate a franchise there unfortunately.
Very friendly and on time service.
Quick dry time, eco friendly
Very professional and knowledgable about the product and process. We were very impressed by our tech Jaylon Harris. He went above and beyond to take care of us. Thank you Jaylon!
Zerorez is the best carpet cleaners I have ever had! I have used them repeatedly and they never fail to amaze me. And, with no soapy, sticky, residue my carpets stay clean longer.
Add to that, every cleaning tech I have had in my home has been excellent at his job and very gracious.
I literally will not use anyone else.
Great job!!!! Carpet looks like new. Next day service was great!!!! They were here within the 2-hr window given to me when appt was made. Very please & my wife is very happy.
I was pleased with your tech, Joe, who was very courteous and professional. He explained exactly what he would do and answered all my questions. The process itself resulted in a much improved appearance for old carpeting. Thank you for such a good product and excellent representatives.
I like that it's natural and not harmful to my kids, dog, and husband.
We have an emergency and you came right out and took care of the problem at the same day that we call then.
Your people are always friendly and confident and take care to not leave a mess etc.
He did a good job a little bit on the expensive side but we do appreciate the work that was done for recommending to others and we have recommended relative s
My carpet looks great!
We love the fact that we do not need to replace our carpet as soon as we thought! Although it will need replacing in the next year or so, we can take a sigh of relief right now, enjoy the clean, refreshed carpet and take our time with replacement options. Thanks Zerorez....
Robert was very efficient and explained everything he was doing. Did an awesome job, my carpet looked like brand new when he was finished. Would highly recommend Zerorez I have been using them for the last 6 years and have always been satisfied completely.
Great employees,great service and excellent cleaning service.
this was the first time I had Jimmy do my carpets I have been using Zerorez for quite a few years and my den carpet never looked better.
Great job Jimmy!!
Always professional technicians who have obviously been trained well. Love the cleaning process and how clearly it’s explained to me by the techs. Will never use another company again.