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based on 84010 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Excellent results and very accommodating personnel. Eric was so professional and eager to please. Very nice young man who did an excellent job.
Our tech was great. He deserves a medal!!
I just thought everything went well but I already said that in my earlier text.
No comments
I wish he could have gotten the gum out of the carpet, other than that it was great.
Service Rep really did not help move any of the furniture, much less even single and small pieces, such as chairs, end tables etc. I had no choice but to move most of the pieces myself and was not expecting to do this, especially when I am still recovering from frommajor multiple surgeries. My family was definitely not happy with this. I did not have any issues with the Service Rep who did the job for us last year.
The technician did an excellent job and was very personal. I am very satisfied with the results of the carpet cleaning and the upholstery cleaning. The technician went above and beyond. I have already recommended Zerorez to several people.
The staff i
My carpet looks brand new. Quick service. Carpet was dry in very short time.
Your technicians are exceptionally attentive to the customer and the task. Darius, the young man who cleaned out carpets this week, was professional in every way. He was polite, bright and very well spoken. He went about his work with care and diligence.
The process itself leaves our home feeling refreshed with dry carpeting in a matter of hours.
The citrus cleaning solution and the thorougness of the job.
The tech was very informative and professional.
Our person that cleaned the carpet yesterday was so professional and really took his time cleaning. I would highly recommend him. Thank you.
Did a nice job
It was clean!!!!
Great job!
Tristan was wonderful and the carpets look amazing. He was very efficient.
Maybe some pretreatment for harder stains...
Always professional and efficient. Love the product and the results.
Great professional and friendly staff
Even though they arrived after my projected time, an agent called twice to update me on the technician's time of arrival. The technician was very professional and did an excellent job!
The technition was very nice and did a good job.
Your technician he did a good job. He followed instruction and he carried through. It
Technician was professional and did a very good job on the furniture.
Darwin is professional and does a great job.
Informative, no upselling, clean and competent workers.
Knowledge and efficiency of technician
I love Zerorez! Not only do they leave my carpets clean and looking like new but their technicians are always very courteous and do a great job. I highly recommend Zerorez.
The tech was very professional and took time to enplane everything about your products etc. This was my first time using your service and am VERY pleased.
I am extremely happy with the service I received from the young man who preformed the cleaning. He was extremely courteous, explained the services he was going to provide and moved the few items to clean under that I requested. My carpet looks and feels great!
I am NOT happy with the way I had to set the appointment. In essence, I had to wait until 24 hours prior to having the appointment time given to me so that meant I could plan nothing for the day. In addition, I called about three weeks prior to make the appointment and then ended up with a 2 - 4 p.m. time frame. I felt I should have had a much earlier appointment. Basically the entire day was a bust with the exception of the great job your employee did for me.