Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84010 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 18, 2017 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Most thorough cleaning I've ever received and super friendly technicians!! My son has asthma and severe allergies. We had our carpets cleaned on Saturday evening. He did not need his inhaler before bed and has not needed it at all today. He is not sneezing or coughing. Doctors should prescribe Zerorez instead of steroids! I am one happy mom!!!

Report a concern   December 17, 2017 — Rated 10 out of 10 by A.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

they work and don't leave a soggy mess

Report a concern   December 17, 2017 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service, great technician, great job
Thank you!

Report a concern   December 17, 2017 — Rated 6 out of 10 by M.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Quite a mess was left after scrubbing kitchen tile. Maybe too much white grit was used. I had to scrub baseboards and lower cabinets to get it off.

Report a concern   December 17, 2017 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very knowledgeable serviceman, pleasant product smell, detail oriented.

Report a concern   December 17, 2017 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Garrett your service tech was awesome. Showed up on time , communicated what he was gon f to do and did a great job !

Report a concern   December 17, 2017 — Rated 9 out of 10 by T.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the thoroughness of the work done. The deep cleaning that was done is more than the company I used last year.

Report a concern   December 17, 2017 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I got just what I needed , when I needed it, with wonderful cooperation and attitude from my outstanding field tech - Devin.

Report a concern   December 17, 2017 — Rated 10 out of 10 by M.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Basically you do good work.

You have been doing our rugs for sometime and we have been very pleased

I did think it was a little pricey to have a minimal charge to have one rug that had an oil spot. $161 seem to be a lot but it does look much better.

Report a concern   December 17, 2017 — Rated 9 out of 10 by L.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast, friendly, knowledgeable

Report a concern   December 17, 2017 — Rated 9 out of 10 by T.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

This is the best service I had so far. They are very punctual and professional. I am beyond satisfied with the results.

Report a concern   December 17, 2017 — Rated 10 out of 10 by B.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Competent and friendly service technicians

Report a concern   December 17, 2017 — Rated 10 out of 10 by W.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Johnathan was very professional and pleasant to deal with. He showed up when they said he would and then got after it. The results were better than expected given some of the spots in one of the rooms and no unpleasant odors after completion either. I will use you again when the
need arises.

Report a concern   December 17, 2017 — Rated 10 out of 10 by I.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The process is quick and leaves the carpet looking like new!

Report a concern   December 17, 2017 — Rated 10 out of 10 by D.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tect was polite and did very job on the paths in our hall and livingroom.

Report a concern   December 17, 2017 — Rated 10 out of 10 by C.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My floor looked brand new after the tech finished.

Report a concern   December 17, 2017 — Rated 10 out of 10 by D.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to schedule, on time, polite, knowledgeable and clean carpet!

Report a concern   December 17, 2017 — Rated 10 out of 10 by B.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service!
Carpets look great!

Report a concern   December 17, 2017 — Rated 0 out of 10 by L.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Horrible results! I got service just a few days ago and yet nothing. I wouldn’t recommend until this is solved.

Report a concern   December 16, 2017 — Rated 10 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jeff did a great job and took special care of all of our carpet. His attention to detail and caring for our carpet would make me very, very likely to recommend ZeroRez.
Thank you,
Name removed

Report a concern   December 16, 2017 — Rated 8 out of 10 by A.P. Zerorez Dallas/Ft. Worth
What could we do to improve?

They had my order incorrect on 3 rooms

Report a concern   December 16, 2017 — Rated 0 out of 10 by H.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The guy complained the whole time about his equipment and I had to keep showing him areas he missed. I ended up renting a upholstery cleaning unit from the hardware store the next day and cleaning things more thoroughly and for a $30 rental fee. Compared w $300 for the Zerorez fee

Report a concern   December 16, 2017 — Rated 10 out of 10 by J.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They came to the house on time, a big plus! Did a great job on the carpet and tile!

Report a concern   December 16, 2017 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They young man who cleaned my carpets was so nice and polite. Went over everything very thoroughly & over pricing too. Will definitely recommend y'all to friends and family. Thank you for making my house look great for Christmas!!

Report a concern   December 16, 2017 — Rated 9 out of 10 by C.J.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Kyle was very professional and helpful. He told us our options and we agreed with him since our carpet is quite old and had pet stains. We would definitely use Zerorez again. Thank you.

Report a concern   December 16, 2017 — Rated 10 out of 10 by J.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very nice and proffetional technitian.

Report a concern   December 16, 2017 — Rated 10 out of 10 by H.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly a people person didn't mine answering any questions.he new what was doing.

Report a concern   December 16, 2017 — Rated 10 out of 10 by E.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent technician...very professional and did a great job on all carpet and kitchen tile.

Re; the zerorez pricing, you can easily spend several hundred dollars more than anticipated...

Report a concern   December 16, 2017 — Rated 10 out of 10 by P.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that your product is environmentally safe, plus my carpets always look brand new when the cleaning is finished. My technician was great.

Report a concern   December 16, 2017 — Rated 10 out of 10 by K.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

1. Technician was prompt, polite, friendly and productive.
2. Your product is excellent.


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