Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84010 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 26, 2017 — Rated 10 out of 10 by S.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional service, knowledgeable technician

Report a concern   December 26, 2017 — Rated 7 out of 10 by L.P. Zerorez Dallas/Ft. Worth
What could we do to improve?

The cost compared to other companies was a bit higher...and the end results of the carpet cleaning was about the same..I actually had some crunchy areas of the carpet once it dried not sure why.

Report a concern   December 26, 2017 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very good

Report a concern   December 26, 2017 — Rated 10 out of 10 by C.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My service tech was very gracious and knowledgeable! He did a great job on the carpet of my new home! I was considering purchasing new flooring until he worked on the carpet, and now it looks like new. I could not have asked for a better experience!

Report a concern   December 26, 2017 — Rated 10 out of 10 by V.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Just when I thought, you couldn't possibly get those stains out, and then I look at the finished product and it looks great!

Report a concern   December 26, 2017 — Rated 10 out of 10 by P.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great services

Report a concern   December 26, 2017 — Rated 10 out of 10 by G.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Spot cleaning animal stains

Report a concern   December 26, 2017 — Rated 9 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Left my house looking and smelling great and clean! Thank you :)

Report a concern   December 26, 2017 — Rated 9 out of 10 by D.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician that did our offices this time did a great job. I would like to request him again.
The carpets look great!

Report a concern   December 25, 2017 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The product used gets stains out.

Report a concern   December 24, 2017 — Rated 10 out of 10 by K.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez scores again! Besides expertly cleaning our carpets this time, we had them clean our hardwood floors and then apply a new polyurethane layer. We had not had our hardwood floors cleaned professionally in 17 years. Yikes! What an amazing change and yes, the stuff that was removed was amazing too...yuck.

Every person we have had in our home from Zerorez over the years has been great, very professional, and easy to work with. However, the man who tackled our list of to-dos this time, Darwin, was/is an 11.

Thank you, Darwin. Thank you, Zerorez.

Report a concern   December 24, 2017 — Rated 10 out of 10 by G.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The guy that arrived was prompt and did an outstanding job. I had scheduled 3 rooms and decided I needed my sofa and over stuffed chair and he did an outstanding job on them.

Report a concern   December 24, 2017 — Rated 9 out of 10 by D.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the special rates & promotional offers. Pretty easy to schedule.

Report a concern   December 24, 2017 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Dries quickly and friendly employee

Report a concern   December 24, 2017 — Rated 10 out of 10 by N.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional each step from the appointment to the completion of the service!

Report a concern   December 24, 2017 — Rated 10 out of 10 by T.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets look fantastic, on time arrival! Great service. Will use again.

Report a concern   December 24, 2017 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Each and every service technician that has ever come out is thorough, professional and courteous. I love that the carpets are cleaned with no chemicals.

Report a concern   December 24, 2017 — Rated 7 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

I had several spots on my carpet downstairs and on the top stair that the guy in May left so I mentioned him to the guy that just came here a couple days ago and he got rid of the ones downstairs but the two on my top stair he couldn't get rid of. I don't understand why.

Report a concern   December 23, 2017 — Rated 10 out of 10 by A.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician who came to my house was just fantastic! I appreciated him explaining everything so thoroughly including the reason why you all don’t have to use harmful chemicals. He was very professional, hardworking, and friendly. He definitely went above and beyond.

Report a concern   December 23, 2017 — Rated 9 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good job! Would recommend!

Report a concern   December 23, 2017 — Rated 5 out of 10 by D.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

You can’t do anything. I feel that the price is too high. All the add-Ins were cost prohibitive.

Report a concern   December 23, 2017 — Rated 9 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Deric was the best Zerorez technician I’ve had. Very thorough and personable.

Report a concern   December 23, 2017 — Rated 10 out of 10 by P.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was great and carpets look excellent. Have been using Zerorez for years and they are always the best.

Nice young man did my carpets very respectful and did a great joy.

Report a concern   December 23, 2017 — Rated 8 out of 10 by M.K. Zerorez Dallas/Ft. Worth
What could we do to improve?

Be more aware of the furniture when pulling the hoses throughout the house. A few items were knocked over during the cleaning.

Report a concern   December 23, 2017 — Rated 10 out of 10 by D.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The young man was very knowledgeable, fast and efficient.

Report a concern   December 23, 2017 — Rated 10 out of 10 by S.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They squeezed me, mad me feel good about my choice. The guys that came and did my carpets was so nice, he was quick, made conversation and told me everything he was doing to the carpets. Awesome work and I am thrilled about how my carpets turned out!!

Report a concern   December 23, 2017 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good customer service and my carpet which is very old looks like new.!

Report a concern   December 22, 2017 — Rated 10 out of 10 by N.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Paul was very professional and did a great job.

Report a concern   December 22, 2017 — Rated 10 out of 10 by J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt service-friendly technician.

Report a concern   December 22, 2017 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

great service


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