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based on 84010 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Aaron did an awesome job on my carpets! He explained everything he was doing to me, and showed me the end result after each step, especially on my heavily soiled pet stains. The carpets are cleaner than they have ever been in the four years I've owned the house. The pet solution is amazing. All of the stains and odors are gone. I will definitely use Zerorez again.
Unmarked van - very odd.
cost seemed very wishy-washy - kind of "what can I get by with" type of thing
tech very nice
Very thorough cleaning job. The technician was very polite and worked extremely hard. The value was very good.
Friendly, fast service with excellent quality cleaning
The gentleman was very efficient and courteous. He saturated my carpet which produced spots that were not there previously. I would like these areas looked at and treated.
On time, friendly tech, great job, carpet looks wonderful as always.
They always do a good job. They are usually on time except when the appointment is late in the day. I understand this because many houses take longer to clean than expected. I believe my carpets are the easiest to clean because we have very little traffic even though the carpet is white.
Green! Safe for baby.
Our experience was excellent. Very nice, professional and invested a lot of effort in doing a great job.
Very friendly and professional staff. Carpet looks great, super fast drying time. Awesome job!
High prices for services beyond a basic caroet cleaning, such as for pet stains
Carpet looked darker compared to other carpet cleaning. It looked as if it needed to go Tru a rinse cycle. Saw a representative from Zerorez on Good Morning Texas and decided to change from my previous carpet cleaner Kiwi to Zeroez.
Very disappointed, I now have to call Kiwi carpet to have it look clean again.
They were very friendly and proactive.
Had my game room, loft, 3 bedrooms, and stairs done. Did an excellent job. Will use them again and highly recommended.
Fast drying. Liked the cleaner.
Tristan (?) was great and very informative. This may have been my best Zero Rez appointment yet. Thank you
Prompt service. Technician explained the process and asked us to witness it before proceeding.
Easy to schedule, knowledgeable employees, stains in carpet are gone!
no chemicals.
Everyone I dealt with was professional and friendly. The service was excellent.
$75 for extra cleaning the size of a basketball is way to much for middle class families. Paul was great. He worked extremely hard and did a great job. When we have y’all back, I will be asking for Paul.
The cleaners do a nice job, and are very thorough.
My carpets were not soaked with water.
Helpful, knowledgeable technician, wonderful service.
We have used your services multiple times. The carpet and tile look great! Jeff was a wonderful technician. He was thorough, fast, meticulous, friendly. He explained the services before, during and after.
Our service technician, Pablo, did a great job. He was very thorough and efficient!
I HAVE USED YOUR COMPANY SEVERAL TIMES AND HAVE ALWAYS BEEN PLEASED.
On time, fabulous service people and a perfect job...what else could I ask for?
Great service, best cleaning in Dallas. Thank you for your great service and courteous work.
The technicians are extremely friendly, knowledgeable and efficient! Extremely professional service!