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based on 84538 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
You always do a good job and your technicians are always courteous and helpful. However, I was not as pleased this visit as I have been in the past.
I only rated a 7 because we had Dalworth clean the carpets the year prior and there was a significant difference in the cleaning. The carpet looked brand new when they finished.
Aside from the cost I like how the entire process was completed in under 2hrs.
Great service. Adarius did a great job and was very professional and courteous.
Thanks for making it right!
Usually great service, no chemicals used, dries quick, does a very good job.
The tech was amazing! very personable and knowledgeable He informed us of what to anticipate and went out of his way to include us in all of the choice we had. We really liked him Great job!
Our tech was great did a great job.
Your products did what we needed them to do. Cleaned the carpet great, protect the carpet and the technician was very knowledgeable and courteous.
looks cleaner than stanley steamer
I was quoted a fee of $99 from a special + $10 environmental fee to clean 3 rooms of carpet. When the tech was finished, his bill showed I was charged a base rate of $139 plus the $10 fee. He could not adjust it for me and said I would have to pay and then call the office on Monday since it was Saturday evening and they were closed.
This is a very misleading way to do business!
Professional in every way. Detailed in walk through explanations. Took care to not make any mess and protected furniture and walls from hose. Cleaning process works on carpet and tile floors. Very good results.
They try to make things right! Honest people.
My carpet and floors are beautiful. The technician was awesome, friendly and hard-working. I had an old ink spot. I did not think it would come out. It did not but it was not for a lack of effort and it is much less noticeable now. My other cleaner never tried to get the spot out!
Zero Rez kept me informed when they would be at my house. The technician came in and protected my walls.
Lastly, my son who has never noticed the clean carpets before said "wow, the carpet looks like new and there is no stinky smell."
Product is good and works well with someone who knows how to use it. My technician rushed through the process i wish he would have been a little more patient in certain areas of the house. Overall a very nice technician well mannerd and respectful of my home.
Ken B.
Loved the service guy, very knowledgeably and professional.
a great product and great service by Garrett. He explained what he was going to do and how it
would work. He is a great asset to Zerorez!!
Efficient and economical
How clean my carpet is!!! It lasts a very long time. It’s so fluffy again
Love! I have already recommended y’all :)
Technician very friendly, quality work
Great job
The young man, Daryl Boston was so nice and professional! He did an amazing job and was always reminding me as a senior citizen to be careful so I didn’t slip or fall.
The young man that was doing my service was kind, well dressed and made a good impression. He asked several times if I needed him to do anything else while he was here.
He also asked if I was satisfied. Good customer service! Explained the cleaning of the tile was he was doing the 100 sq. ft. of complimentary service. That was great. I will be using you again for some more of the tile cleaning. Thank You
Your service tech was wonderful. He was so professional and thorough.
Friendly, yet professional service and no added chemicals leaving the floors not only clean but sanitized
Our carpet cleaner was knowledgeable and friendly. He explained everything thoroughly.
the product to clean floors is the best. No residue left behind.
I like how clean the carpet feels after the treatment.
Friendly professional staff

Jeff was on time, courteous and did a great job on my carpet and upholstery cleaning