Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84538 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 4, 2018 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great deal. Friendly and professional cleaner. Carpets looked great.

Report a concern   February 3, 2018 — Rated 10 out of 10 by S.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet and tile look fantastic! Thank you, Jimmy!

Report a concern   February 3, 2018 — Rated 10 out of 10 by B.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

All was excellent as usual.

Report a concern   February 3, 2018 — Rated 10 out of 10 by E.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I received a call to say they would be at my house in 10 minutes -and they were on time. The person doing the work was very pleasant, went right to work and did a beautiful job.
The work was finished in a timely manner
As I said my rugs are very clean!!

Report a concern   February 3, 2018 — Rated 10 out of 10 by D.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Serviceman was efficient, polite and explained everything very well. He represented your company very professionally. Carpets look great. Very pleased.

Report a concern   February 3, 2018 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very good process. Leaves carpet looking and feeling great. Our technician did a wonderful job!

Report a concern   February 3, 2018 — Rated 10 out of 10 by C.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jaylon Harris did am awesome job on my floors and he explained everything to me regarding my carpet needs. He was very professional. He was very knowledgeable in his products and services.

Report a concern   February 3, 2018 — Rated 10 out of 10 by C.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our Tech, Robert was very good and very professional. Got the job down quickly.

Report a concern   February 3, 2018 — Rated 10 out of 10 by K.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I took advantage of your Valentine's Day special and was most pleased and impressed by Tyler, the technician who came out to do the cleaning. He was a very knowledgeable, efficient and polite person to welcome into my home.

Report a concern   February 3, 2018 — Rated 10 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Sure like that they come when they say they will and that they try and accommodate my schedule. The tech was very thorough and asked about spots and concerns and worked a little extra on those.

Report a concern   February 3, 2018 — Rated 10 out of 10 by D.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our service was great and very professional.
Thanks

Report a concern   February 3, 2018 — Rated 4 out of 10 by D.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Looked great when tech left. Next morning it didn’t look that great. Was disappointed. The tech was professional. This is the second time i have tried your company and both times was disappointed with the next day results.

Report a concern   February 3, 2018 — Rated 10 out of 10 by S.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician did a great job on the carpets and grout and was very polite.

Report a concern   February 2, 2018 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Alternative to soap and residue.

Friendly staff

Report a concern   February 2, 2018 — Rated 9 out of 10 by K.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet cleaning was really great, a little pricey but it’s OK. The reason I didn’t give 10 is Tile cleaning was not good.

Report a concern   February 2, 2018 — Rated 10 out of 10 by M.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals

Report a concern   February 2, 2018 — Rated 8 out of 10 by M.T. Zerorez Dallas/Ft. Worth
What could we do to improve?

Did a great job

Report a concern   February 2, 2018 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech who cleaned the carpet was professional and courteous doing things beyond the call of duty. For example, since I'm in a wheelchair not able to get around as I once could, he took pictures upstairs as portions of the job were completed. Hopefully we can get him back the next time.

Report a concern   February 2, 2018 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick response. Great service. Will definitely refer to others.

Report a concern   February 2, 2018 — Rated 10 out of 10 by J.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jimmy Ayers was professional and friendly person who did an outstanding job cleaning our carpet. I would definitely use Zerorez again and ask for Jimmy. Yes, I will recommend this company.

Report a concern   February 2, 2018 — Rated 10 out of 10 by W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

He was very nice and knowledgeable
He did try to upsell me which I’m not a fan of but it wasn’t anything I hold against him

Report a concern   February 2, 2018 — Rated 10 out of 10 by P.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

That they clean and sanitize without leaving a residue to collect more dirt and dust particles

Report a concern   February 2, 2018 — Rated 9 out of 10 by A.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The man was on time and very efficient. All the spots were removed. I will definite recommend your company.

Report a concern   February 2, 2018 — Rated 10 out of 10 by S.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets are really clean, love the results.

Report a concern   February 2, 2018 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Sierra Caser cleaned my carpet yesterday. He was polite, knowledgeable about carpet and cleaning, and was efficient. Excellent job.

Report a concern   February 2, 2018 — Rated 10 out of 10 by D.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We have used Zerorez 3 times now and have always been satisfied with the service. The most recent cleaning was not up to their usual quality; carpet and upholstery stains came back. They cheerfully returned to re-do some of the job without extra charge, when requested. A totally class act. And their techs are very friendly, courteous and professional. Definitely recommend them.

Report a concern   February 2, 2018 — Rated 10 out of 10 by C.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech was on time, courteous, and professional. Did a great job; I believe he really wanted to get it just right! Felt very comfortable having him in my home, and that is as important to me as the work that gets done. Second time using this company; will do so again.
C.N.
Richardson, TX

Report a concern   February 2, 2018 — Rated 8 out of 10 by D.K. Zerorez Dallas/Ft. Worth
What could we do to improve?

Be on time.

Report a concern   February 2, 2018 — Rated 10 out of 10 by R.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the service was very professional. the young man was courteous and informed and worked very hard. thank you

Report a concern   February 2, 2018 — Rated 10 out of 10 by D.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was pleased with the walk through for the proposal and the courtesy of all people I had contact with. Service tech was on time and worked diligently to complete the the quickly and thoroughly.


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