Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84538 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 8, 2018 — Rated 9 out of 10 by K.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

eco friendly

Report a concern   February 8, 2018 — Rated 10 out of 10 by P.A.J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We have used your service many times. EXCELLENT QUALITY SERVICE AND PRODUCTS!
Our technician was Darwin. He IS ALSO EXCELLENT.....professional, courteous, understanding our requirements! So polite and gracious in every way! (old school!)
He immediately noticed our need to clean our air ducts; got in touch with ZR and we had an air duct tech here that afternoon!!
MOST APPRECIATIVE TO DARWIN and the TEAM!

Report a concern   February 8, 2018 — Rated 10 out of 10 by R.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets and furniture get cleaned!

Report a concern   February 8, 2018 — Rated 10 out of 10 by H.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Love the carpet cleaning services. I'm live as chemical free as possible and I love that the carpet service just uses water!

Report a concern   February 8, 2018 — Rated 10 out of 10 by B.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

MY third time to use Zerorez. Always very happy with the service and results. Ricardo did an outstanding job!

Report a concern   February 8, 2018 — Rated 10 out of 10 by K.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional service and relatively low cost.

Report a concern   February 8, 2018 — Rated 10 out of 10 by J.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets look brand new again.

Report a concern   February 8, 2018 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

How great the carpets looked when the technician was finished!

Report a concern   February 8, 2018 — Rated 10 out of 10 by M.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt arrival, courteous and knowledgeable technicians! Highly recommend!

Report a concern   February 8, 2018 — Rated 10 out of 10 by A.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great tech, friendly, explained everything. Very thorough job. Results were great.

Report a concern   February 8, 2018 — Rated 1 out of 10 by L.D. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

My carpet still has a urine smell and know it's all over and no longer isolated. First time you came out you were great...this time not so much. I called and left a message after service, explained on message my problem and have yet to hear back.

Report a concern   February 8, 2018 — Rated 10 out of 10 by H.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that it’s just water and no chemical residues!

Report a concern   February 7, 2018 — Rated 10 out of 10 by W.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service! Fast and friendly!

Report a concern   February 7, 2018 — Rated 10 out of 10 by S.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professionalism, products and great results!

Report a concern   February 7, 2018 — Rated 10 out of 10 by S.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly and very conscientious.

Report a concern   February 7, 2018 — Rated 10 out of 10 by B.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Torrance was absolutely terrific. Very professional, polite, thorough and did a first class job for us. Highly recommend!

Report a concern   February 7, 2018 — Rated 10 out of 10 by K.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the whole flash process. Fabian was an excellent technician!

Report a concern   February 7, 2018 — Rated 10 out of 10 by G.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was on time, professional and thorough.

Report a concern   February 7, 2018 — Rated 10 out of 10 by A.M.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Robert did a fabulous job. Met expectations and sofa looks like new!

Report a concern   February 7, 2018 — Rated 10 out of 10 by B.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet looks good, on time.

Report a concern   February 7, 2018 — Rated 10 out of 10 by L.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professionalism!

Report a concern   February 7, 2018 — Rated 10 out of 10 by E.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The young man that did our carpets (John) was very professional

Report a concern   February 7, 2018 — Rated 10 out of 10 by T.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and courteous.

Report a concern   February 7, 2018 — Rated 10 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleaning without chemicals

Report a concern   February 7, 2018 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like Valentino. Not rushed. I appreciate that you pick up and return my machine when broken.

Report a concern   February 7, 2018 — Rated 10 out of 10 by R.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

THEY WORK AND THE SERVICE IS VERY GOOD !

Report a concern   February 7, 2018 — Rated 9 out of 10 by B.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick
Carpets look great

Report a concern   February 7, 2018 — Rated 7 out of 10 by L.C. Zerorez Dallas/Ft. Worth
What could we do to improve?

More attention to detail on carpet stretching

Report a concern   February 7, 2018 — Rated 10 out of 10 by J.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician that came out did a great job, was very pleasant, helpful and professional. Will definitely be using your services again.

Report a concern   February 7, 2018 — Rated 2 out of 10 by B.D. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

A new tech came out to redo the carpet in the one room. Convinced us that we needed to Last name removed the “deep” cleaning for the pet smell. Paid an additional $277+ on top of the $250 we already paid and the room did not smell any better. In fact, the room smell the same as before we paid over $500 to get smell fixed. I am extremely disappointed and would not recommend to anyone who needs to remove pet pee smell.


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