Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84538 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 13, 2018 — Rated 10 out of 10 by C.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Terrific employees!

Report a concern   February 13, 2018 — Rated 10 out of 10 by J.D.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job!!!!

Report a concern   February 12, 2018 — Rated 10 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service, careful in my home.

Report a concern   February 12, 2018 — Rated 10 out of 10 by M.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service every time. I like that your products are non toxic and leave no residue.

Report a concern   February 12, 2018 — Rated 10 out of 10 by A.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The lack of chemicals

Report a concern   February 12, 2018 — Rated 10 out of 10 by C.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service tech was punctual. He was thorough and explained the whole process to me since he asked and I told him this was my first time using zerorez. Great technician and I loved the "new look" of my old carpets!

Report a concern   February 12, 2018 — Rated 10 out of 10 by C.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet is cleaner and spots are gone. The guy who came to our house explained the process and what he was doing at each step. He was polite and efficient and his work effective in cleaning our carpet.

Report a concern   February 12, 2018 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I loved how there weren’t chemicals or residue used. The carpets and tile came out looking brand new! The service was fast, professional and thorough. My technician, Ricardo was friendly, efficient and did a fantastic job.

Report a concern   February 12, 2018 — Rated 10 out of 10 by C.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No commiit

Report a concern   February 12, 2018 — Rated 8 out of 10 by T.D. Zerorez Dallas/Ft. Worth
What could we do to improve?

I still have a few small spots that were, pretreated and did not completely come out.
Overall a good job

Report a concern   February 12, 2018 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The end result! Our carpets always look brand new after Zerorez has cleaned them, and the stains never return.

I have had other carpet cleaning services performed in the past, and the same thing always happens, the stains come back. This has never been an issue with Zerorez.

The technicians are always extremely knowledgeable and professional, kind and courteous. I recommend Zerorez to anyone who is in the market for this service.

Report a concern   February 12, 2018 — Rated 10 out of 10 by R.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service!

Report a concern   February 12, 2018 — Rated 10 out of 10 by K.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Are not a bunch of chemicals left in my carpet or on my tile.

Report a concern   February 12, 2018 — Rated 10 out of 10 by W.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick & prompt service with friendly techs. I like that you don't use a lot of chemicals to clean.

Report a concern   February 11, 2018 — Rated 10 out of 10 by K.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ricardo Gutierrez did a great job on our carpet cleaning this weekend! He provided a step by step overview of the cleaning process and pointed out several trouble spots that needed additional care. He was very patient with our curious pets (cats and a dog) that followed him as he cleaned. Knowing that they would be safe walking on the carpet while it was damp is one reason we prefer Zerorez. Thanks, all!

Report a concern   February 11, 2018 — Rated 10 out of 10 by E.V.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very friendly and professional. He did a great job! However our quote over the phone was not even close to the amount we paid. It was $200 more than the quote.

Report a concern   February 11, 2018 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

All of the products I have used in my home are GREAT. They are the BEST I have ever tried and now I ONLY use Zerorez for all my carpet and tile cleaning. Also great upholstery cleaning too.

Report a concern   February 11, 2018 — Rated 9 out of 10 by D.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You all are quick and curtious

Report a concern   February 11, 2018 — Rated 9 out of 10 by R.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very nice technicians. Clean/safe products. Fast work.

Report a concern   February 11, 2018 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Timely
Explained process very well

Report a concern   February 11, 2018 — Rated 4 out of 10 by D.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I was pleased with the phone call notification updates. What I was not pleased with is that I was never asked to look the job over. I have pictures I have taken of spots still in my master bed room. I am displeased with that. I would hope I would receive a call back so the company would take care of this. I emailed the photos on another survey I received with my invoice.
Name removed
Phone number removed

Report a concern   February 11, 2018 — Rated 10 out of 10 by M.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very qualified people. Who come to my house and clean. My carpet. I have used zerorez a few times. And have always been satisfied.

Report a concern   February 11, 2018 — Rated 10 out of 10 by C.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt and courteous

Report a concern   February 11, 2018 — Rated 10 out of 10 by P.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

He was very nice!

Report a concern   February 11, 2018 — Rated 10 out of 10 by K.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

John, the technician, was on time, explained all my options, and did a great job. My beige carpet looks a lot lighter now! I will definitely use your services again.

Report a concern   February 11, 2018 — Rated 8 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

I do not feel the result was as good as it had been. I removed everything myself but several small chairs were not moved to clean under them even though there was not soil under them. Surprised a tea stain really didn’t change. I went back with my own stain remover and did a better job. Not as good as seen on Good Morning Texas.

Report a concern   February 11, 2018 — Rated 10 out of 10 by R.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very afficient, great cleaning, so far all the service individuals that have come in to my house to clean carpets have been awesome. I believe I've used zeroes more than 4 times.

Report a concern   February 11, 2018 — Rated 10 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No more odor!

Report a concern   February 11, 2018 — Rated 10 out of 10 by L.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great value. Great service.

Report a concern   February 11, 2018 — Rated 10 out of 10 by R.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech was helpful, knowledgeable, professional and nice! Reasonably priced


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