Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84538 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 14, 2018 — Rated 10 out of 10 by S.O.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was prompt, efficient and effective

Report a concern   February 14, 2018 — Rated 10 out of 10 by A.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The rugs look clean and stay looking clean for much longer!

Report a concern   February 14, 2018 — Rated 10 out of 10 by D.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

This is first time I used your cleaning service. I am very pleased with the service and also the man who did the cleaning. I will not ever use another company again. I will be calling you again when I need my carpet cleaned.

Report a concern   February 14, 2018 — Rated 10 out of 10 by T.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The guy was very informative about the methods used and how I can prolong the life of my carpet.

Report a concern   February 13, 2018 — Rated 9 out of 10 by S.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleans well and dries quickly

Report a concern   February 13, 2018 — Rated 4 out of 10 by L.F. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I called and was told for another $109.. they would seems someone out to try to remove stain. technician was very nice

Report a concern   February 13, 2018 — Rated 10 out of 10 by K.B.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets look really good and Tyler was excellent.

Report a concern   February 13, 2018 — Rated 10 out of 10 by E.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I liked how I was shown the quote on the phone before paying, itemized and details.

Report a concern   February 13, 2018 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional & did a great job cleaning our carpets.

Report a concern   February 13, 2018 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service!

Report a concern   February 13, 2018 — Rated 8 out of 10 by P.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

Train your cleaners better on how to interact with the homeowner if they are there.

Report a concern   February 13, 2018 — Rated 10 out of 10 by A.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very good service.

Report a concern   February 13, 2018 — Rated 10 out of 10 by N.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very thorough

Report a concern   February 13, 2018 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great JOB, very clean as always. Very professional technician too.

Report a concern   February 13, 2018 — Rated 8 out of 10 by L.P. Zerorez Dallas/Ft. Worth
What could we do to improve?

Keep customers updated on additional cost.

Report a concern   February 13, 2018 — Rated 10 out of 10 by D.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

makes carpet look clean

Report a concern   February 13, 2018 — Rated 9 out of 10 by K.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Dried pretty quick, no odor.

Report a concern   February 13, 2018 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your tech Mr.Darrel Boston was very good and did a great job. Carpets never look so clean.
QUESTION: How do I get the $50.00 VOUCHER for the restaurant you stated on the e-mail blast last week??? I'm waiting as I have not heard a word. Please advise
Mike and Name removed

Report a concern   February 13, 2018 — Rated 10 out of 10 by T.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The product cleans the carpet exceptionally and the service is professional and courteous!

Report a concern   February 13, 2018 — Rated 10 out of 10 by E.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Darryl was professional, good with answering all my questions and worked hard while he was here. I'm very happy with the process of a call ahead and timeliness of the expected time frame.

Report a concern   February 13, 2018 — Rated 10 out of 10 by D.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was great. Ron Self was very responsive and went over and beyond for our needs.

Report a concern   February 13, 2018 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Aaron did the most amazing job! So incredibly thorough and he kept me very informed throughout the process. I would absolutely recommend!

Report a concern   February 13, 2018 — Rated 10 out of 10 by D.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No residue left. Carpets were pretty dry when technician left. Very experienced and thorough technician.

Report a concern   February 13, 2018 — Rated 10 out of 10 by T.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Chase Clemmons did a great job rectifying the issue I had with the prior technician. He stayed until the stain left behind by ZeroRez was lifted/gone. It took several tries and different methods to correct the issue.
I want to ask for Chase by name to be my technician for all future ZeroRez appointments!

Report a concern   February 13, 2018 — Rated 10 out of 10 by M.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything

Report a concern   February 13, 2018 — Rated 8 out of 10 by C.R. Zerorez Dallas/Ft. Worth
What could we do to improve?

My technician was very thorough and considerate. He took the time to explain things and show me how the process worked. Overall the process took 8 hours and the cost was significantly higher than I paid the previous time (over twice as much). I paid a significant amount for pet treatments and they may have been for areas that were treated previously.

The quality of the work was very high and the carpets look fantastic now so I'd definitely recommend the service but would absolutely warn people about upselling.

Report a concern   February 13, 2018 — Rated 10 out of 10 by S.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your tech was extremely thorough and went through all of our options with us and showed us some awesome demonstrations. Our carpets look great!

Report a concern   February 13, 2018 — Rated 9 out of 10 by N.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The gentleman was very nice, helpful, and competent.

Report a concern   February 13, 2018 — Rated 10 out of 10 by E.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Not using chemicals

Report a concern   February 13, 2018 — Rated 10 out of 10 by T.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They are clean and leave no residue behind. I also like that there was no odor or chemical smell left.


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