Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84536 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 20, 2018 — Rated 10 out of 10 by D.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was not completely satisfied after my first appointment. They came back out and the carpet looks amazing. The Technician and customer service staff were outstanding.

Report a concern   February 20, 2018 — Rated 10 out of 10 by M.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Darwin was a competent and thoughtful technician. He did a great job!

Report a concern   February 20, 2018 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My service tech from Zerorez was very thorough, polite, and attentive to my needs and concerns. Carpet cleaning companies are numerous, so you can differentiate yourself with the service tech

Report a concern   February 20, 2018 — Rated 10 out of 10 by C.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets are very clean. Stains are gone. No residue. Dries easily and quickly. Personnel are professional.

Report a concern   February 20, 2018 — Rated 10 out of 10 by T.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick, professional and great work.

Report a concern   February 20, 2018 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our service man was excellent—friendly with good information and knowledge of what he was doing. Love that no soap residue is left behind.

Report a concern   February 20, 2018 — Rated 10 out of 10 by D.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast and very informative

Report a concern   February 20, 2018 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional representative was the best we’ve ever had.

Report a concern   February 20, 2018 — Rated 10 out of 10 by A.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our service provider was excellent!! He explaining the process and pricing very well. He was very friendly and knowledgeable!

Report a concern   February 20, 2018 — Rated 10 out of 10 by J.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love that it’s non-toxic. The guy who did my floors was professional, informative and efficient.

Report a concern   February 20, 2018 — Rated 10 out of 10 by K.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Process leaves carpets clean and fresh. Service reps always courteous and professional. Price is very reasonable.

Report a concern   February 19, 2018 — Rated 10 out of 10 by D.W.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician did a great job on my carpets and tile.

Report a concern   February 19, 2018 — Rated 10 out of 10 by V.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service, great communications, friendly, respectful, efficient tech. Carpet dried quickly and looks great

Report a concern   February 19, 2018 — Rated 10 out of 10 by R.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez makes our 21 year old carpet come back to life. You're in and out quickly and it's like new! This was the first time we used the tile sanitizing service and, just like with carpet...spotless, shiny and new! Zerorez gives our house the flooring makeover it needs saving us the expense of replacement. And your service technicians are the friendliest, nicest most knowledgeable people in the industry.

Report a concern   February 17, 2018 — Rated 10 out of 10 by M.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very knowledgeable and at ease answering our questions. A very personable young man.

Report a concern   February 17, 2018 — Rated 10 out of 10 by A.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your flexibility in changing the day of service to clean just a few days before our open house, your promptness, your servicemen's polite attitude and completing the job within a timely manner!

Report a concern   February 17, 2018 — Rated 10 out of 10 by M.M.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The look great and smell great! Our technician was great as well very friendly we will defiantly call in the future.

Report a concern   February 17, 2018 — Rated 10 out of 10 by S.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your office and field personnel are always courteous and honest. And, the work is of the highest quality.

Report a concern   February 16, 2018 — Rated 10 out of 10 by V.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your prices

Report a concern   February 16, 2018 — Rated 5 out of 10 by T.G. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Carpet did not look good and did not smell fresh. Coffee stains remained. After

the "free"tile clean we found scraps of chips under the toe space.

We will not use you again.

Report a concern   February 16, 2018 — Rated 10 out of 10 by M.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

friendly reliable service

Report a concern   February 16, 2018 — Rated 10 out of 10 by L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt and thorough! No smell afterward!

Report a concern   February 16, 2018 — Rated 10 out of 10 by P.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick and easy appointments. Arrived on time. Good cleaning.

Report a concern   February 16, 2018 — Rated 2 out of 10 by L.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Our carpet now needs to be restretched. No one has followed up on this

Report a concern   February 16, 2018 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service

Report a concern   February 16, 2018 — Rated 10 out of 10 by K.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was helpful and such a better experience than your competitors! The product surpasses the others as well!

Report a concern   February 16, 2018 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The two gentleman that came out were terrific- polite and professional and hard working!

Report a concern   February 15, 2018 — Rated 10 out of 10 by J.A.C.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets look great and free tile cleaning was super

Report a concern   February 15, 2018 — Rated 10 out of 10 by J.A.C.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They were very thorough

Report a concern   February 15, 2018 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great tech very knowledgeable kind and professional


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