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based on 84009 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Prompt and courteous
I’m very happy with the service!! It was fast and easy.
Communication on the cleanup after tile has been cleaned and sealed. It took me 2 hours today to mop all my floors to get all the white chalky film off. Then I spent another half hour cleaning all my appliances and furniture legs of white splash. I am still unsure if I got all of it off my refrigerator. I really thought when y’all finished the job it would be sparkling clean.
Very disappointed in that.
very professional, cleaning job result is better than other carpet cleaning
quality
Get an appointment promptly. Do the job
Thoroughly.
They came to my house same day. Great service!
My carpet feels, looks and smells clean. Professional customer service
No chemicals
The man who did our carpet was RUDE!!! After we paid extra for pet damage the stain didn’t come out and he said it was pretty NASTY!!!!! Then to top that off he said he didn’t have time to do one of the last rooms we had paid for!!!!!!
Great results on both my carpets and tile! Your person you sent out was very polite and courteous of my home.
Reputable and dependable service!
Good service, at a relatively fair price. The person that did the cleaning was courteous, professional, and came across as knowledgeable. Process was relatively hassle free.
all good
Promt service and friendly techs,
Not happy u guys had to come 2 times
And I lost a day at work and time
Excellent service.
I think he did a good job. I was worried since I had heard several people say they had not had a good experience.
also, I was promised a gift card for a jeweler, but never received one.
I had a deal that included 100 as ft if tile to clean but the technician did not do it. The techs need to be thorough on what us to be done and not rely on the customer
Punctual, affordable, process explained, good results.
Was pleased with the cleaning Ricardo Guiterrez did on my carpet and furniture. Very professional. Would recommend him.
The technician who came to my home was attentive and he did a good job. He was a totally nice and polite person.
However, I was shocked by the price for cleaning two not-too-large rooms and a hallway- and then the additional cost of treating for pet stains @ an additional $ 75 per gallon for some cleaner-- it would take five gallons to complete my carpets totaling OVER $ 500. I was not prepared for that expense and I would rather put those dollars toward to new carpet. Also, I had to mention to the technician to put wood furniture up on blocks so the legs wouldn't get wet and lift the curtains off the wet carpet. I supplied twine and scissors and we tied the drapery up off the floor.
additionally, the technician said it would take 4-5 hours for the carpets to dry--- and it has been well over 24 hrs and my carpets are still wet- and we have a had large fans blowing on them over night and most today day.
As mentioned, the technician did a good job, my carpets look cleaner and smell better-
but I'm dismayed by the timing, the cost and my having to make those suggestions.
In time
Good tech
Technician was motivated, friendly and very competent. Job was excellent. Very thorough, I am extremely please with the service provided.
Service is excellent.
No chemical smells.
Fast drying.
Carpet looks fresh
Most thorough carpet cleaning I’ve ever had.
Technician was very nice and explained everything very thoroughly. He did a very good and thorough job. Carpets look much better.
Cleans carpet very well. Agents do a great job
Great service and the technician was well educated on industry of carpet cleaning