Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84536 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 26, 2018 — Rated 10 out of 10 by D.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Hardworking, professional people! Did a great job steam cleaning our warehouse floors.

Report a concern   February 26, 2018 — Rated 10 out of 10 by K.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly people and fast service.

Report a concern   February 26, 2018 — Rated 10 out of 10 by J.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet was well cleaned, and the service was great.

Report a concern   February 26, 2018 — Rated 10 out of 10 by S.A.T.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always do a thorough job and the technicians make sure we are happy with the results before they leave

Report a concern   February 26, 2018 — Rated 9 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My wife likes that you don't use chemicals to clean the carpets.

Report a concern   February 26, 2018 — Rated 10 out of 10 by L.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was very pleased with the quality of service that I received.

Report a concern   February 26, 2018 — Rated 9 out of 10 by J.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good job, would recommend to friends
Janet Last name removed

Report a concern   February 26, 2018 — Rated 9 out of 10 by D.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Efficiency, friendly, informative and professional

Report a concern   February 26, 2018 — Rated 10 out of 10 by J.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service from Eric. Very knowledgeable!

Report a concern   February 26, 2018 — Rated 10 out of 10 by J.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service

Report a concern   February 25, 2018 — Rated 10 out of 10 by S.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our carpet looks brand new! Your associate, Chase, did excellent work. Chase was on-time, professional and explained everything he was going to do for us clearly. We will be requesting him the next time we have our carpets clean. Thanks again Chase!

Report a concern   February 25, 2018 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

great customer experience!!

Report a concern   February 25, 2018 — Rated 9 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

tech was great and friendly. Did a great job getting stains out. The dispatcher, however, was a little rude and not as helpful. I received an email after scheduling the appointment, saying it was confirmed and I would be notified 24-48hr beforehand what the 2 hour window would be. No one ever contacted me. I call the morning of my appointment and the lady dispatcher looked up the time. When I asked why no one contacted me the day before, she said "I don't know, I was off yesterday". She didn't seem interested in finding out or reporting back that it didn't happen.

Report a concern   February 25, 2018 — Rated 10 out of 10 by A.V.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You’re technician Jeff was extremely helpful and educational.

Thanks!

First name removed

Report a concern   February 25, 2018 — Rated 10 out of 10 by A.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician

Report a concern   February 25, 2018 — Rated 9 out of 10 by A.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I believe in your process and product.

Report a concern   February 25, 2018 — Rated 10 out of 10 by M.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The guy who came out to do our carpet was great. Very informative about the services available and what exactly the charge was for each service. He was extremely friendly towards my children. It was a great experience and I would recommend Zerorez to everyone. Oh and our carpet looks great too. Thank you!

Report a concern   February 25, 2018 — Rated 10 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets look great!

Report a concern   February 25, 2018 — Rated 10 out of 10 by E.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent job!

Report a concern   February 25, 2018 — Rated 10 out of 10 by K.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional, friendly, and within my budget

Report a concern   February 25, 2018 — Rated 10 out of 10 by S.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt. Professional. Courteous. My carpet always looks great and stays looking great!

Report a concern   February 25, 2018 — Rated 10 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Nice and clean without the soapy residue

Report a concern   February 25, 2018 — Rated 10 out of 10 by R.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No soap

Report a concern   February 25, 2018 — Rated 10 out of 10 by P.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick and courteous technician

Report a concern   February 25, 2018 — Rated 10 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The product removed dark purple and red wine stains.
I thought I’d have to replace the carpet .
I’m very very pleased with the results of my carpet
Cleaning. As well as the tile I had cleaned as well.

Report a concern   February 25, 2018 — Rated 10 out of 10 by K.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The serviceman was very professional and did the cleaning quickly and efficiently. I recommend XeroX for all carpet and tile cleaning.

Report a concern   February 25, 2018 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and friendly service tech

Report a concern   February 25, 2018 — Rated 10 out of 10 by P.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Gets out stains and makes our home smell good. Well done! Love Torrance. He did an excellent job!

Report a concern   February 25, 2018 — Rated 10 out of 10 by P.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The individual that cleaned our carpets and tile floor did a thorough job. The floors look great.

Report a concern   February 25, 2018 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional


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