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based on 84534 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
It works very well.....no residue..
However, I did not get my Texas Rangers tickets & yes, I did mention it when I booked....I still have the email with that offer.....any help here for me???
Carpet looks fantastic.
The technician was friendly, skilled and the carpet and flooring look great now.
I liked how J. Harris was professional and kind through a very frustrating situation with the van breaking down and needing to be towed.
The representative was cordial, knowledgeable and took his time in cleaning my carpet. Informed me what I needed to do after the carpet was cleaned.
The product was affected. Remove strains that looked really bad.
My tile looks the same as before. It is not the techician, I think he does a great job. I cleaned my tile using baking soda and peroxide and it is cleaner than what you'll did. I love the fact that it is no chemicals but, I am just not 100% satisfied. Again, our techician did a good job, very knowledgeable and personable.
Everything
I was supposed to get a free tile and grout cleaning. He clearly didn't do it. There was still dirt and dust on the floor from when the previous tenant moved out. I was working in the backyard and didn't think I would need to watch over him. We had pet odor in the carpet and the technician recommended AGAINST a full treatment of it so, of course, we still have pet odor. And finally, I specifically told the scheduler we had 4 bedrooms, stairs, and a game room. The stairs were not on the work order and therefore not on the price quoted to me over the phone. So I got a nice little $60 surprise to have the stairs done. This was my first time to use your company. How would you make this right?
If Paul had been the first one to come out this would easily have been a 10. He did a great job and was very thoughtful and respectful of our home. Because of the original issue I honestly can't say that I would reccomend you to everyone I meet, but I can say I would recommend your service to most of them. Thank you for making it right, it is great to find a company that actually stands behind their service.
I was very pleased with the results of our carpet cleaning. The carpet feels much softer, and I feel great about it being sanitized. I was also very impressed with the care and thoroughness of the technician. Thank you Zerorez!
The service tech did a great job. I have never been disapointed by the service they give.
The technician was very thoughtful and did a great job! The carpet smells so much better!
Our technician was AWESOME!
There was a large chunk of paint taken out of our wall going up the stairs. Another dark mark was also found after the technician left. It appeared that the hoses scraped the corner of the wall and the paint was chipped down to the metal on the wall.
Also, there was a spot at the top of the stairs that reappeared.
I have submitted photos of the damage to the wall to one of the supervisors at ZeroRez.
I'm waiting for a response.
Name removed
Phone number removed
The crew is great!
Our technician was very friendly and effective did a great job
professional, timely, inexpensive
Organic and just water!
Good job cleaning
Zero Rez always does a good job cleaning my carpets and their technicians are always professional.
The technician was very professional, timely, courteous and efficient
Zerorez did a great job and their customer service is wonderful. I highly recommend their services to everyone.
Christie M.
Yes, I was very pleased with the service of Zerorez, and I like that their were no chemicals. My carpets look very good.
The service man was Very helpful, polite, on time, informative and did a great job
Great service and quality work!
EVERYTHING!
The Zerorez process is very effective and we are always pleased with the exceptional results. Our technician was very knowledgeable and friendly. We continue to have great success with Zerorez!
The service was fine. The tech was great. I have pets and really bad odors which I paid money to treat and it did no good at all. I didn’t expect them to be 100 % gone but hoped for some improvements.
Quick response, nice technician, no residue left behind. Just wish the “pet stain” removal costs were discussed when I made the appointment.
None toxic and no articial smell.
Your technicians and friendly and knowledgeable.
The technician arrived exactly on time and I received updates on his location.
A very positive experience in every aspect.