- Phone: (214) 372-5326
- Visit Website
based on 84984 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Eco friendly
Got a very dirty carpet perfectly clean. And our technician was very personable knowledgeable and awesome.
Great service! Terrific results!!
Anthony did an absolutely fabulous job on our carpet. It is the best it has ever been cleaned since Aaron used to do them.
He did a great job! My carpet looks new.
The carpet was great...
We did not get the extra 100 square feet of Grout Tile cleaning that was in the promo.
And sent a note to the office and they did not respond.
Name removed
Phone number removed
Great people and awesome staff this product is incredible.
Clean, clean, clean carpet!!!
Edward and Victor were extremely professional and friendly. My floors look great!
I love that you do not use chemicals in your cleaning process. My carpet and tile is clean and safe now. Your service guys were great; very professional and friendly. When the job was done, they even helped me hang a large painting!
I like Zerorez for several reasons. The main reason is the carpet looks and feels so clean. That’s important because my youngest grandson crawls on it a lot. Another reason that I like Zerorez is the ease of making an appointment. I also like their promotions. Finally, the technicians have always arrived on time, are polite, work hard, and do a good job.
Seems Excellatnt to me. Very polite and competent employee.
The end product was fantastic and the technician was friendly and efficient!
Carpet looks great without chemicals and drowning.
Honest, affordable and efficient
Was able to book appointment for carpet and tile cleaning. I liked that I was advised of date and time of service. Appreciated knowing arrival time. Employee was courteous and helpful in explaining service and I knew exactly what he would be doing. I am pleased with the outcome of the carpet and tile cleaning. And have already recommended your company.
We like that no chemicals are used. We like the ease of setting appointments and the followup with the office staff.
Also, the crew that came out to do the carpets were top notch. We really like Zerorez.
Thanks
There were three spots of hot chocolate dropped in a very visible walkway/ corner, two was removed, one wasn't even touched...I cleaned it up when I got home with a 'wet wipe'....it was placed there as a test.
No chemical! Nice and knowledgeable technicians.
The technician that came to my house very professional and did s fantastic job. I would highly recommend your service.
You guys made a 2nd visit to address my concerns with the original results. 2nd visit resulted in a satisfied customer.
I like the way you clean carpets and how quickly they dry out.
I have already given feedback in text form and responded to your text.
The guys were professional, friendly and did a great job.
Service technician was nice, polite, and did a thorough job.
Efficient, communicative, professionals.
The pricing is too high.
Your serviceman was friendly, knowledgeable, and eager to get the job done right.
Jamal did a great job of explaining and demonstrating the cleaning process and equipment. He checked several times to see if I was happy with the results as he was cleaning our carpet and tile.
They provide complete customer satisfaction and services.
I was told a price over the phone and when the workers came one man said that they should not have given me a price on the phone and that he could not do the job for that price and if I wanted it done then it would cost me twice as much. I had several rooms of tile floors to clean and when they did my kitchen they left a white sticky residue on the floor, which I had to mop with clean water to get off. My entryway was very dirty and I asked the worker if he could go over it twice and he said it was clean and it looked that away because it was wet. Only one worker did the work, which he appeared to be a new employee. My floors after drying did not come clean and felt sticky, so I had to mop each one of them to remove the sticky residue. The grout in the tiles I am aware that in places are a different colors, but the grime and dirt remained. I explained to both workers that it really needed a good cleaning. After the workers were through they left my front porch dirty. The hoses had drained nasty dirty water right in front of my front door. I have had cleaners before and never experienced anything like this. I was very disappointed in the job performed. I didn’t call to complain, because I knew that it would be a hassle and I didn’t want to go through that as well. All of my tiles had to be mopped in order to get the sticky white residue off and my front porch had to be scrubbed to get the dirty residue that the hoses left behind. I paid twice as much for a poor job. I wanted to try your services, because the radio made it sound so good. I am a very disappointed customer and I would not recommend you to anyone because of the poor job you did for me.