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based on 84534 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your service was fast, really good, and courteous. I'll use you for sure in the future.
No chemicals. Nice service people.
lots of spots left, didn't move furniture though the woman who booked it said they would. very expensive.
Great service onsite, no complaints whatsoever with the technician.
However, very poor handling of the setup of appointment, understanding what the customer was asking in advance by phone call to insure that zerorez does the work needed and what cost would be. Cannot quote one price and show up and change amount due to four times more! Long delay in work getting underway as the office dealt with this matter.
Outstanding job cleaning our carpets. Your representative was professional and committed well with me on the costs. Great job!
Very nice and hard working technicians. No chemicals used .
We had our carpet cleaned on 04/19/18 with technician Javier Cornejo. He did a terrific job. We were very pleased with him. He was pleasant and nice.
Polite staff, quick,
Technicians are always professional looking and do the best they can
I was really impressed with Zerorez. I called them and they came out the next day!! They got all the stains out of my carpet and cleaned the kitchen tile that I didn't even know it was that dirty!
The cleaning was awesome! My carpets look brand new. Definitely recommending to my friends
Carpets looked really clean. The technitions did a great job of explaining things and where very friendly.
Eric seemed very honest and trustworthy and did not try to sell us stuff we did not need
The carpets look great & everything smells fresh. Very pleased with the service. Alvin did a great job! The stains / dirt came out & we will definitely recommend & use Zerorez again.
It took 3 visits to clean my carpet due to faulty equipment.
This is thw original carpet. The only company that cleaned it is zerez. And the carpet looks sharp
Ensure the arrival time is better coordinated. I was called the day before by someone indicating service personnel would be on-site between 1:00pm and 3:00pm, with a 30 minute advance call. I received a call the next morning at 8:30 saying the service person would be on-site at 9:12am.
The carpet cleaning itself appears to have been successful.
Technicians forgot to mark our stains. After the first pass through the room he said he would just go over the general area of the stains one more time. After that he said thought they were gone because he couldn’t see them. As soon as the carpet dried the minor stains were actually worse. A complete waste of money. I definitely would not recommend to anyone. I will probably recommend against using the service if asked.
always pleased with your services - service tech, Tyler was professional, friendly and did a great job!
Great people in the main office and the technicians are on time, kind and do great work.
I love how clean my carpets are with no chemicals. Jonathan Sexton our tech was awesome. You could tell he really enjoyed his job. He was very professional and knowledgeable. He took the time to explain everything to me and was never bothered by any of my questions. I have already referred my friend and I told her to ask for him.
Technician was awesome and thorough. Great representative of your company
Professional, efficient and effective.
You all want your customer to be satisfied.
Nothing, moved out of area.
Great experience, great people and very neat and clean.
Our service provider was outstanding! He was honest, respectful & quoted a fair price. Also, the products dried quickly, got out the stains & did not leave an odor behind. We’ve used Zerorez before...& will no doubt use them again!
Very professionally done.friendly staff.very happy with the job done
I love that the Zerorez method uses no chemicals and leaves no residue! They are reliable, their prices are competitive and the technicians are very professional. For these reasons, I no longer consider any other carpet cleaning service.

Good technician & quality of work