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based on 84533 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
They get the carpets super clean.
Love how easy it was to set an appointment, it was quick, and very affordable!
The Technician was friendly and knowledgeable about the process and worked quickly. Assisted me with moving the furniture
Nothing
Very professional
I have exclusively used Zerorez for carpet cleaning over the past 5 years. The technicians do a great job and the carpet looks very clean after they finish.
The technicians are hard working, courteous and do an excellent job.
Jonathan was GREAT!!!!
His professional manner impressed me and that takes a lot.
The person was professional and explained the whiole process and did a good job.
Excellent service - great results!
Raymond was outstanding!
Appointment on time and did the job fast.
The service was great and the technician good. Suggested you to neighbor across the street and used you guys this week and were very happy.
The technician was very helpful took care of my problems and he was very courteous and very knowledgeable thank you.
I like that you do not use harsh chemicals on the carpet. When I had a problem with it or after cleaning the carpet y’all came back out and took care of the problem immediately. The tech that came out was very friendly, explained everything to me and would recommend him to anyone else
Great results, fast, friendly service!
Friendly agent, prompt, well done.
Jamar was the young man who performed the cleaning at my home. He did an excellent job. He was professional, personable & explained in detail everything he was doing.
Technician was thorough, efficient and speedy! Didn't try to sell me any extra stuff that I didn't need.
Your representative was very courteous and did a good job cleaning our carpet and sectional
sofa. I would recommend your company to my friend's if asked.
The fact that there are no chemicals. The technicians are very nice.
I like that you did not use harsh chemicals on my furniture. I also like the idea of a deep cleaning every year or so.
Fresh Start!
I am very happy with the professionalism and quality of work by the technicians who care for my wool carpeting.
Environmentaly friendly service. Carpets look great.
I’ve used your services a few times. The technician that came the week of 5/13/18 was especially attentive to my concerns and was very helpful with my questions. He did a fantastic job!!
I'm usually very impressed with zerorez and have referred a lot of people but the last time yall came out you did not remove all of the stains. Still spots on the carpet. Very disappointing.
When I have a problem, someone has dropped something on my carpet that Zerorez has just cleaned, I get great customer service. For example, I had the building carpets freshened up, within a week, someone dropped a Raspberry smoothie............. yep, RASPBERRY!!
I called my Zerorez team and Ron came out and took care of it. we have a great working relationship with our team Ron and ED. I trust them and count on them, I never worry when they say they will take care of it because they always do what they say.
Service
The technician was an absolute pleasure!
Quick but affective.