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based on 84984 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fast clean well prices
The technician was excellent. He was here about 2 1/2 hours and did a fantastic job. The products he used to clean pet stains and high traffic areas worked so well. My carpet looks brand new. I am so very happy
Really quick drying, and noticeably soft and clean.
Very friendly and reliable!
A Great clean and a very professional technician.
Great experience. Will definitely use Zerorez again.
I like the fact that you don’t use chemicals!!
Punctual
Good Service
Quick
Daryl Boston could not have been more polite and accommodating. He listened to my concerns regarding trouble spots on the carpet. You can just tell that he is proud to be a part of Zerorez and his work shows it.
We are just about to list our home for sale and the carpet looks great -and its 10 yrs old!
I had such a great experience with your representative I think you should consider him for management or as a trainer. I should know - I work with the public in similar capacities and Mr. Boston has charisma.
Thank you Mr. Boston and Zerorez!
Darryl Boston was great! Very professional, KIND, and FRIENDLY! He cared a lot about the job he did and showed pride in his work. He’s a gem.
The technician (Kadeem Walker) was very friendly and professional. He provided exceptional customer service.
The technician did not move any furniture, and I subsequently fell helping him move a sofa and table, due to the solution he sprayed, without moving any furniture. The person who helped us with scheduling told us they would move the rugs outside to clean them. I had to sponge all the excess fluid from the hardwood floors and tile after he left. I am trying to post this on Yelp and Google, as well.
Jeff was FABULOUS! We already recommended him to my in-laws and sister-in-law. He was very educational, was sweet to my son and very patient with all of my questions. And he got our carpet super clean and bought us time before we have to replace it. 10/10 for Jeff!
The technician was extremely professional and courteous. He did not rush and did a great job!
AJ did a terrific job getting the stains out of my carpet. As a result of his wonderful work, I was able to get my deposit back. I plan on using Zerorez in the future.
Sandra Miller
It really cleans my carpet
The service was quick and professional. Whenever I have any carpet needs, i’m Coming here!
I like that your company is environmentally conscious and I like that your process really works well. It’s easy to recommend something when you know it works.
Service and service technician were very good. Rugs look like new and all the spots are gone. Kitchen tile looks like new.
Very good service. Explained there process with demonstrations.
Friendly and helpful technician, who make sure you are completely satisfied with the job.
I have been very impressed with the level of customer service we have received. From scheduling the estimate to the service and follow up. Everything was done as promised on time. And when I had an issue right after the original service was performed, our service tech came back out and recleaned an area that needed it. Thank you.
Like most people I like the no residue cleaning process. Also, like the pet treament service that gets rid of stains that I had not been able to get out.
We were extremely happy with our service and having used multiple other vendors for years, we are very sorry we did not try Zerorez earlier. If you have not tried them before do so now, you wont be sorry.
Edwin explained each step of the process, particularly the treatment for the heavy traffic areas. He was professional, courteous, and efficient. Our carpets looked new again when he finished. We have used Zerorez for a number of years now, and we use you because of the excellent service from technicians like Edwin.
Quality work performed by a friendly and knowledgeable tech.
No chemicals.
Did a great job and friendly service!
I really liked the technician Gabriel. He was extremely polite, and more than willing to go over a couple of areas of carpet that I requested. He was on time and very efficient.
Would use Zerorez DFW again!!
It was easy to schedule. Boston measured and provided a detailed estimate before starting so I could make any changes.