Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84533 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 16, 2018 — Rated 8 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What could we do to improve?

They did a great job, but I think they are too expensive. I am new to metroplex so I don’t how to judge price except with price I paid in previous town.

Report a concern   May 16, 2018 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

N O residue

Report a concern   May 16, 2018 — Rated 10 out of 10 by nick la mastra Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Both times I have used yall. The carpets have looked new. Also the technitions were on time and worked fast to get the best results. Definitely will continue to use zerorez

Report a concern   May 16, 2018 — Rated 10 out of 10 by Kim Yesenik Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt arrival, knowledgeable technician

Report a concern   May 16, 2018 — Rated 10 out of 10 by Rebecca Siekmann Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I’ve used many carpet cleaning companies and after Zerorez cleaned my carpets, I won’t ever use anyone else. Professional and kind staff who takes their time and does the job right. My carpet is older and has been beaten down pretty badly. It looks brand new when they’re finished, and the bad smells are gone. It stays looking clean much longer than the competitors, too. Their prices can’t be beat for the quality of the job.

Report a concern   May 16, 2018 — Rated 10 out of 10 by H.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We’ve used zerorez a handful of times now for different treatments and different homes and we’ve never had any issues with them. Every tech has been great and the work is always very well done.

Report a concern   May 16, 2018 — Rated 10 out of 10 by Salena Hubble Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was great, the carpets looked amazing and I loved the fact it was chemical free. Thank you for a great service!

Report a concern   May 16, 2018 — Rated 10 out of 10 by W.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great Job

Report a concern   May 16, 2018 — Rated 10 out of 10 by C.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Walker, the tech, was a pro and so nice. He did such a great job and was very detailed. This young man is a keeper! I would recommend your company and him to any one that would use your service. Thanks!

Report a concern   May 16, 2018 — Rated 10 out of 10 by J.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very good service, happy with the results.

Report a concern   May 16, 2018 — Rated 10 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast service

Report a concern   May 16, 2018 — Rated 4 out of 10 by T.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Though the carpets are cleaner, when the sun came up the next morning I found a dozen blue and black scrapes along the bottom of my walls and the paint had been taken off of the bottom of nearly every wall corner. This was especially upsetting as my home was repainted last month and my house is to be put on the market in two days. I had to spend the better part of my morning running around with a paint brush.

Report a concern   May 16, 2018 — Rated 10 out of 10 by David Caddoo Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The Technician Eric was prompt and on time polite professional knowledgeable courteous and did a fantastic job of both rectifying the problem and informing us the best course of action to take.

Report a concern   May 16, 2018 — Rated 10 out of 10 by S.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No harsh chemicals

Report a concern   May 16, 2018 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

This is my first time using Zerorez to come out to clean my carpet I was very impressed how well my carpets are looking. I had some stains but the carpet haven't been cleaned in a few years. Carpets look great now. I had a coffee stain. I was surprised that it came out as well as it did. The technician that came out Darwin Harrison did a real good job on my carpet I will be calling Zerorez again. Well pleased.

Report a concern   May 15, 2018 — Rated 10 out of 10 by C.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that you came back and fixed an issue with no hassle. All of the people have come have been very pleasant.

Report a concern   May 15, 2018 — Rated 10 out of 10 by L.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have allready submitted a very lengthy fantastic document praising the worker-Boston-and your great process/products

Report a concern   May 15, 2018 — Rated 10 out of 10 by K.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The process - no soap, etc. The technicians are very knowledgeable and helpful!

Report a concern   May 15, 2018 — Rated 10 out of 10 by A.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet is very clean and smells great !

Report a concern   May 15, 2018 — Rated 10 out of 10 by Donesia Huff Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the tech was awesome!!!

Report a concern   May 15, 2018 — Rated 5 out of 10 by M.R. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Took too long to dry

Report a concern   May 14, 2018 — Rated 10 out of 10 by Marilyn Love Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service. Best job on my carpet I've ever had. Service person was very professional. Would certainly recommend to my friend, as my friend recommended Zerorez to me.

Report a concern   May 14, 2018 — Rated 9 out of 10 by R.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You came back to reclean my carpet when there were still spots after it was first cleaned

Report a concern   May 14, 2018 — Rated 10 out of 10 by M.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the fact no chemicals are used.

Report a concern   May 14, 2018 — Rated 10 out of 10 by A.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They did a great job for a great price!

Report a concern   May 14, 2018 — Rated 10 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You don’t use harsh chemicals

Report a concern   May 14, 2018 — Rated 10 out of 10 by Dennis Ferrari Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job and attention to detail

Report a concern   May 14, 2018 — Rated 10 out of 10 by E.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Boston did a great job...keep up the great work.

Report a concern   May 14, 2018 — Rated 0 out of 10 by L.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Once the carpet completely dried, the spots came back. Some of them didn't go away. I don't think he did his best in the living room and in my daughters room.

Report a concern   May 14, 2018 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the fact you do not use harsh chemicals to clean the carpet, etc. The company is mindful by wearing shoe covers in the house.

Jaylon was our guy who was assigned to us. He did an amazing job. Very mature, knowledgeable and confident about your product and the company. I had used you before. This is my daughter’s first purchase of a new home. My daughter is a dentist in Rockwall TX. She was really pleased. I feel quite sure she will talk highly about your company. Thank you Jaylon!


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