Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84528 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 12, 2018 — Rated 10 out of 10 by T.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great experience. Will definitely use Zerorez again.

Report a concern   June 12, 2018 — Rated 10 out of 10 by R.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the fact that you don’t use chemicals!!

Report a concern   June 12, 2018 — Rated 10 out of 10 by Y.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Punctual
Good Service
Quick

Report a concern   June 12, 2018 — Rated 10 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Daryl Boston could not have been more polite and accommodating. He listened to my concerns regarding trouble spots on the carpet. You can just tell that he is proud to be a part of Zerorez and his work shows it.

We are just about to list our home for sale and the carpet looks great -and its 10 yrs old!

I had such a great experience with your representative I think you should consider him for management or as a trainer. I should know - I work with the public in similar capacities and Mr. Boston has charisma.

Thank you Mr. Boston and Zerorez!

Report a concern   June 12, 2018 — Rated 10 out of 10 by K.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Darryl Boston was great! Very professional, KIND, and FRIENDLY! He cared a lot about the job he did and showed pride in his work. He’s a gem.

Report a concern   June 12, 2018 — Rated 10 out of 10 by V.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician (Kadeem Walker) was very friendly and professional. He provided exceptional​ customer service.

Report a concern   June 12, 2018 — Rated 0 out of 10 by K.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The technician did not move any furniture, and I subsequently fell helping him move a sofa and table, due to the solution he sprayed, without moving any furniture. The person who helped us with scheduling told us they would move the rugs outside to clean them. I had to sponge all the excess fluid from the hardwood floors and tile after he left. I am trying to post this on Yelp and Google, as well.

Report a concern   June 12, 2018 — Rated 10 out of 10 by Liz Hooper Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jeff was FABULOUS! We already recommended him to my in-laws and sister-in-law. He was very educational, was sweet to my son and very patient with all of my questions. And he got our carpet super clean and bought us time before we have to replace it. 10/10 for Jeff!

Report a concern   June 12, 2018 — Rated 10 out of 10 by J.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was extremely professional and courteous. He did not rush and did a great job!

Report a concern   June 12, 2018 — Rated 10 out of 10 by Sandra Miller Zerorez Dallas/Ft. Worth
What do you like about our products and services?

AJ did a terrific job getting the stains out of my carpet. As a result of his wonderful work, I was able to get my deposit back. I plan on using Zerorez in the future.

Sandra Miller

Report a concern   June 12, 2018 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It really cleans my carpet

Report a concern   June 12, 2018 — Rated 10 out of 10 by Tiffany Phillips Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was quick and professional. Whenever I have any carpet needs, i’m Coming here!

Report a concern   June 12, 2018 — Rated 10 out of 10 by David Phillips Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that your company is environmentally conscious and I like that your process really works well. It’s easy to recommend something when you know it works.

Report a concern   June 12, 2018 — Rated 10 out of 10 by W.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service and service technician were very good. Rugs look like new and all the spots are gone. Kitchen tile looks like new.

Report a concern   June 12, 2018 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very good service. Explained there process with demonstrations.

Report a concern   June 12, 2018 — Rated 10 out of 10 by H.Q. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly and helpful technician, who make sure you are completely satisfied with the job.

Report a concern   June 12, 2018 — Rated 10 out of 10 by R.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have been very impressed with the level of customer service we have received. From scheduling the estimate to the service and follow up. Everything was done as promised on time. And when I had an issue right after the original service was performed, our service tech came back out and recleaned an area that needed it. Thank you.

Report a concern   June 12, 2018 — Rated 9 out of 10 by R.A.C.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Like most people I like the no residue cleaning process. Also, like the pet treament service that gets rid of stains that I had not been able to get out.

Report a concern   June 12, 2018 — Rated 10 out of 10 by Andrew Ellis Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We were extremely happy with our service and having used multiple other vendors for years, we are very sorry we did not try Zerorez earlier. If you have not tried them before do so now, you wont be sorry.

Report a concern   June 12, 2018 — Rated 10 out of 10 by L.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Edwin explained each step of the process, particularly the treatment for the heavy traffic areas. He was professional, courteous, and efficient. Our carpets looked new again when he finished. We have used Zerorez for a number of years now, and we use you because of the excellent service from technicians like Edwin.

Report a concern   June 12, 2018 — Rated 9 out of 10 by A.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quality work performed by a friendly and knowledgeable tech.

Report a concern   June 12, 2018 — Rated 10 out of 10 by K.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals.

Report a concern   June 12, 2018 — Rated 10 out of 10 by L.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Did a great job and friendly service!

Report a concern   June 12, 2018 — Rated 9 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I really liked the technician Gabriel. He was extremely polite, and more than willing to go over a couple of areas of carpet that I requested. He was on time and very efficient.

Would use Zerorez DFW again!!

Report a concern   June 12, 2018 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet cleaning: Boston arrived on time and did a very thorough job. He was professional and pleasant, and worked quickly: four rooms within 1.5 hours. Carpets were much improved in appearance afterwards. Price was competitive. Scheduling was a little less than perfect, as a request for a morning slot four days in advance could not be confirmed for two days. But all in all, I was very satisfied and will use Zerorez again.

Report a concern   June 12, 2018 — Rated 10 out of 10 by T.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It don't leave a lot of soap build up in carpet.

Report a concern   June 12, 2018 — Rated 10 out of 10 by V.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Dryed quickly and has stayed clean. Told me how to maintain with vinegar and water. We now take off shoes which should help

Report a concern   June 12, 2018 — Rated 10 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Made the carpet look new again and removed stains that had been there for years!

Report a concern   June 11, 2018 — Rated 10 out of 10 by M.R.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and knowledgeable.

Report a concern   June 11, 2018 — Rated 10 out of 10 by Stephanie Smith Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Love the zero residue. Technicians are always excellent and thorough.


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