Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84529 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 6, 2018 — Rated 10 out of 10 by R.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Donald was very thorough & the carpet & tile looked very clean!

Report a concern   June 6, 2018 — Rated 9 out of 10 by Jennifer Carlile Zerorez Dallas/Ft. Worth
What do you like about our products and services?

There were issues with scheduling the first time we ever used Zeroez. Also, the smell was not gone from my sons room.

Zeroez made called me and rescheduled. This time with out issues and the smell is gone!

I would recommend this company to my family and friends because they are an honest company.

Report a concern   June 6, 2018 — Rated 10 out of 10 by J.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

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Report a concern   June 5, 2018 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Kevin was awesome!

Report a concern   June 5, 2018 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent results, professionalism of technician Jamal. Already referred 5 times to neighbors!

Report a concern   June 5, 2018 — Rated 10 out of 10 by Dwayne Dozier Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My technician was very knowledgeable about rhe serve service. He was quick and professional. I would highly recommend him for my future service.

Report a concern   June 5, 2018 — Rated 8 out of 10 by D.T. Zerorez Dallas/Ft. Worth
What could we do to improve?

He did a pretty good job but i did see a couple of stains after carpet dried.

Report a concern   June 5, 2018 — Rated 10 out of 10 by Mike Connolly Zerorez Dallas/Ft. Worth
What do you like about our products and services?

"Frankie," the service rep, did an excellent job explaining his approach to the problem and why such measures were warranted. We were amazed at the results. The carpet, which had been looking poorly (we were thinking of replacing it) looks new again!

Report a concern   June 5, 2018 — Rated 10 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets were really cleaned and Devin did a superb job. I will call again when’re I need carpets cleaned.

Report a concern   June 5, 2018 — Rated 10 out of 10 by J.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Joe was very professional and did a wonderful cleaning of my rugs and sofas I’m very pleased with your service. Thank you.

Report a concern   June 5, 2018 — Rated 10 out of 10 by Jennifer Roddy Zerorez Dallas/Ft. Worth
What do you like about our products and services?

CLEAN CARPETS, CLEAN CARPETS,CLEAN CARPETS! Made our carpet look new again. Practically dry within hours. Nice fresh carpet and I just want to walk around barefoot, feels so nice.

Report a concern   June 5, 2018 — Rated 10 out of 10 by R.W.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was fabulous and did a fabulous job

Report a concern   June 5, 2018 — Rated 10 out of 10 by K.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet was cleaned best ever

Report a concern   June 5, 2018 — Rated 10 out of 10 by L.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Custom service was great. Technician very friendly. Love that there are no chemicals.

Report a concern   June 5, 2018 — Rated 9 out of 10 by M.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Serviceman went above the minimum requirements and price was same as estimate

Report a concern   June 4, 2018 — Rated 10 out of 10 by George Hanei Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very professional and thorough plus friendly and informative. The cleaning products had a very pleasant scent. They did not smell like heavy or harsh chemicals. It left our carpets very soft under foot. Great first time experience!! Will definitely use and recommend in the future.

Report a concern   June 4, 2018 — Rated 10 out of 10 by Barbara Foster Zerorez Dallas/Ft. Worth
What do you like about our products and services?

A. Your communications are great!
B. Fabian, your tile specialist, was knowledgeable and professional. GREAT JOB!!

Report a concern   June 4, 2018 — Rated 5 out of 10 by K.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I was way too expensive for the service offered.

Report a concern   June 4, 2018 — Rated 10 out of 10 by D.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and was happy with the results.

Report a concern   June 4, 2018 — Rated 10 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The providers are punctual and friendly. I like that no chemicals are used in your cleaning solution.

Report a concern   June 4, 2018 — Rated 10 out of 10 by C.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I never received my emailed receipt. I had my carpets cleaned on Saturday, June 2nd.

Chris Last name removed

Report a concern   June 4, 2018 — Rated 10 out of 10 by F.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Awesome, got rid of all the pet stains and coffee stains. Polite service and detailed explanations.

Report a concern   June 4, 2018 — Rated 10 out of 10 by L.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was wonderful. He was professional, friendly and ensured I was updated on progress during the cleaning process.

Report a concern   June 4, 2018 — Rated 10 out of 10 by C.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that you do not use chemicals in the cleaning process.

Report a concern   June 4, 2018 — Rated 10 out of 10 by Nancy/Thomas Aronson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always on time. Techs efficient & knowledgeable & do a great job every time,

Report a concern   June 4, 2018 — Rated 8 out of 10 by R.T. Zerorez Dallas/Ft. Worth
What could we do to improve?

There were several spots I was told would come out that didn't.

Report a concern   June 4, 2018 — Rated 10 out of 10 by A.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job by the technician in cleaning the carpets. Very professional!

Report a concern   June 4, 2018 — Rated 9 out of 10 by B.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the idea of not having any product left in the carpet...I have plenty of allergies and this doesn't bode well with me..

Report a concern   June 4, 2018 — Rated 9 out of 10 by A.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The entire process from quote, to booking, to service rendered and even payment were pretty seamless. They were there on time and the tech worked quickly. I'm sure it helped the house was empty and properly prepped. The only little hiccup will hopefully be resolved today was the master walk-in closet was quoted at $25 over the phone. The tech got there and I decided not to do the full cleaning. He told me another time or 2 it wasn't on my invoice before I paid (another easy enough process!), but when I looked at my emailed receipt, it was still on there. I called the customer service line right away and they said they hope to resolve today for me. As long as they do resolve, I'll be happy to use zerorez again and refer!

Report a concern   June 4, 2018 — Rated 10 out of 10 by M.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Courtesy and professionalism of the technician who performed the job.


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