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based on 84528 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Superior service. Super clean carpet.
I like the double carpet roller he used to help lift the dirt from the bottom to the top before he cleaned it. He went "above and beyond" and cleaned the "rough" places twice to make sure they got clean. I like that Jaylon had me inspect each area before he moved on. I was able to verify it was cleaned to my satisfaction. He also did a good job showing and explaining to me what he planned to do and finished doing.
You have cleaned our carpets many times before, but this person really worked hard to do a good job. I told him I was not happy with our last cleaning. My husband had a heart attack and I was not able to have you come out and reclean until my husband was stabilized. He listened to my concerns and then worked extra hard to make sure everything got "super" clean.
I am now having an estimate for my a/c duct cleaning. I am also considering buying the air vent filters. I also purchased a mop kit. It is not just the ":great" product that creates a loyal customer, it is the connection your salesman establishes. This person worked really hard to make sure I was happy with your service/product. He deserves a raise.
Great experience
Exemplar service, professional staff, punctuality, carpet safe materials, and prompt scheduling.
Cleaning was thorough and efficient; initial quote from phone was precisely what we were billed
quick and fair
Gentleman was very friendly and we felt confident in the services.
It pulled some stains up I did not have before. The carpet actually looked worse. We went and bought rugs to cover our carpet before a graduation party. I do not know what can be done.
Your techican
Excellent Service and personnel
Prompt, polite, efficient, odorless, neat.
Amazing and knowledgeable tech!
Torrance was excellent- very professional and did a fabulous job. Carpets look and feel clean and without the chemicals! Thanks!
Fast, friendly, professional service.
A great job every time...
Carpets look new again.
Thx
Your procedure does not leave residue.
tile cleaning and friendliness of staff
Great service. Prompt arrival. Service tech was very professional and customer friendly. Customer rep was able to accommodate my time constraints. Been using Zerorez for over 5 years.
Epic service and I love the results!
They cleaned our rugs as advertised and their technician was very professional performing the services.
Clean and natural!
I like that you have environmentally caring products.
Excellent service technician
The estimated time to dry was incorrect, my carpets did not dry until the next day!
It’s completely derailed our moving plans.
If I could receive a phone call from a supervisor that would be appreciated.
Name removed
You stand behind your product
The people were pleasant and professional starting with the person who answered the phone to the technician that came out and cleaned our carpets. They were a delight to work with and the results were stunning.
This is the fourth time that I have used Zerorez and as usual they did a terrific job of cleaning my carpets. My carpets look like new even though they are 20 years old. I recommend Zerorez to friends all the time.
Donald was very thorough & the carpet & tile looked very clean!
The pet stains did not come out. I thought they would but sadly no