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based on 84526 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician, Edward, called me to let me know when he would arrive and he did arrive exactly when he said he would. Edward was very courteous, knowledgeable, efficient and professional! He did a fantastic job on our floors. They look better than they have in years! Will definitely be calling again and of course, requesting Edward!
The service is consistent and professional. The personal are always courteous and want to perform to the customer's expectations.
Great service and very friendly.
Promptness. No surprisesz
Great employee, came on time, did a great job cleaning our carpet.
The technician that came to our home (sorry I didn’t catch his name) was very professional and did a fantastic job. He answered all my questions and even educated me about cleaning my wool rugs. We will definitely be calling again for more cleaning! Thanks so much for making the carpets in two rooms of my home beautiful!
Technicians
Technician was on time, efficient & friendly.
Efficient, professional
No soap on carpet, technician was excellent.
The fact that you don't use chemicals
Special offers, two hour service window and service technicians work with you on the work that is needed.
The technician arrived only to leave and come back 30 minutes later. It took 8 hours for everything to dry. This was not the same experience that we had previously with zerorez.
The invoice we received stated that I refused treatment for pet stains, however, this was never even discussed. The signature on the invoice was not even mine. Very disappointed in the service.
Zerorez is the best! Your carpet will look like new again and stay that way because their is no soap to leave those ugly dark spots a week later. Clean carpet, no spots.
Professional technician
Very prompt, very friendly.
The technician came on time the service was great in the carpets look wonderful
GREAT SERVICE!
Zerorez was awesome. My carpet looked brand new when the tech was done. The tech was awesome and knowledgeable....I've already told my neighbors all about him!!!!
Carpets are always clean and technicians are thorough. Price is representative of service received.
The service tech was very professional, but I saw no difference in the tile floor that was “steamed clean”. You should stick to carpet that u appear to do as well as anyone else and not claim to do things that you really don’t do well. I used a washcloth and washed my bathroom tile by hand after it was “cleaned”. I was a shocked at the dirt that was on the tile immediately following the cleaning.
great cleaning services !
Corey was very polite and professional. My carpet and tile looks better than it has after any other competitors.
effort to do what is needed and right
The carpets come out looking like new and the technician are so nice.
I like that Zerorez is environmentally safe and pet friendly. They provide a thorough cleaning with no residue left behind. The technicians and staff are friendly and helpful. Great overall!
Chemical free. A service I can feel good about.
This service was very good - technician was on time, set up corner protectors, treated two spots, and did a great job. He also confirmed the price before he started. This was my second experience with Zerorez, and by far my best experience. Hat's off to the technician!
Green clean!