- Phone: (214) 372-5326
- Visit Website
based on 84526 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I love your service because my carpet look great. Your employee was very friendly and eager to please. My carpet is very old but I try to keep it up and it's a light color. Also you use filter water and no harsh cleaners. Thank you for doing another great job. I would use Sebastian again. He also arrived on time. Kristy Last name removed
Timely, friendly & professional and did a good job
Carpet finally dry after 4 days! Was very disappointed w the difference in what I was told and what I got.
Not be so rushed and place items back like they said they would
quality and attitude of the service specialists who show up to do the work...
Thorough and well done. Results are excellent.
The tech was friendly, professional & did a great job. One room of carpet that he cleaned is older &, I thought, really needs to be replaced. Now I think it can go awhile longer. Pretty amazing.
Our carpet cleaner was very professional and did a great job. Would have him back again.
I am very happy with the products that ZEROREZ use. My floors feel very clean and soft. I like that there is no sticky messy residue that attracts dirt to carpet.
Torrance Hall was my technician for this cleaning and he was very friendly, professional and knowledgeable. I would highly recommend ZEROREZ for all your floor cleaning needs! Thank you Torrance for making the process run smoothly!
Great service and very cordial and professional technician.
You guys were so thorough and professional. The cost very reasonable. I am definitely using you again and recommending you my friends and neighbors.
There was dirt and a stain that was not removed on my rug that I paid $ 100 to have cleaned in addition to my carpets. I feel there is a residue on the carpets now that wasn’t there before which is surprising given the name.
On time. And Robert was very good in what he was doing. Hope he will be the same guy next time
Tech was professionall and totally focused on customer satisfaction. He asked several times if everything was okay and if we had any concerns. Our carpets were pretty bad and he did a great job getting them clean. Only negatative comment would be the carpets were pretty wet when done. Took a couple days to dry, not what we’ve had in the past from Zerorez.
Great!
Show up on the day of the appointment, not the next day. When you finally came, tech did a very good job.
I'm very happy with the results. Zerorez got the spots out of my carpet and I was very satisfied with the Ricardo Gutierrez. He listened to my concerns and was very professional and courteous. Thanks Ricardo.
I like the fact that the process has No chemicals and just plain water.
Our tech did a great job and was very personable.
prompt arrival, good telephone communication day of service based on time window.
Ricardo was efficient and courteous and careful in his work!
Great product. Very knowledgeable and friendly technician who answered all my questions ! 10 out of 10
the carpets get clean shampooers are clean and friendly
Like no chemicals.
Always does a great job, personable employees every time, fair prices.
Our tech did a fantastic job. Thanks
Professional, friendly, thorough service
My carpets look great! I have to admit they were really really bad. I am a customer for life now and will ask for Alvin he was awesome! Thanks zerorez.
I like that no chemical's are used and that the floor comes out very clean.
It was a wonderful job done by the representative. He was uncertain he could do it, but went beyond the call of duty and found a way to. I was very pleased.
Very professional people and very responsible.