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based on 84981 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everything. You all are the best! Fabian was awesome at his job and he worked extra hard I really appreciated his attitude and how kind he was.
The technician, Ricardo, was very neatly dressed and well groomed. He was congenial and very efficient in carrying out his task.
For what I needed, he completed the job in one hour.
I will highly recommend Ricardo to anyone needing your service.
Thank you for a pleasant experience,
Jim Last name removed
Even my 8 year old apartment carpet looks new again-thanks, Zerorez!!
Your tech was good & tried to clean the mess he made on my hardwood floors, but when dry it was a mess & I had to clean them.
Friendly professionals who do a great job cleaning my carpet.
Showed up on time, cleaned fast, and did a very good job.
George did a fantastic job. He was very nice and professional. My carpets look amazing. Thank you.
Everything!!!!!! Beyond happy!
Tech was great as were the results!
Tyler was awesome. He was very knowledgeable and personable. He did an outstanding job. Please make a note in my account to send Tyler to my house every time!
Everything, by far the best carpet cleaning in every way!!!
There were several spots that were not cleaned up, the technition left number 2 in our toilet, it took the whole night for our carpets to completely dry when we were told 4-6 hours of drying time, all the lights were left on in the house and no ceiling fans were turned on to help the drying. Overall we were extremely disappointed. I am planning to call during business hours to explain everything. I have small children so it’s hard for me to find time to call today.
Professional service. No soapy residue
Professional, prompt, courteous, thorough and well worth the price. I like that there is no soap residue or perfume scent. Just clean.
Best carpet cleaning bar none. Not only are my carpets cleaner, but they stay clean longer.
The price is better too.
Good service people, hard working and gracious.
I won't use anyone else.
Thank you all so much!
Libby
The technican was professional and made sure the job was completed as well as billed properly.
Excellent associates who performed the services: friendly, knowledgeable and patient.
I needed my mattress cleaned and it came out perfect. No more sick dog stains. Fresh and clean.
As I texted yesterday, Sebastian was friendly, professional and very good. My 30+ yr old carpet looks practically new and was dry in a few hours.
Tyler was very good at his job so I would say your employees keep us coming back.
Service was great the timing was great ty
Our carpet is 20 years old and looks new. We love Zerorez
The young man was professional and quick. He did a great job and will definitely request him when we need our carpets done.
You and probably all other carpet cleaning companies advertise a great concept but when you arrive it is "Up-sell", "Up-sell", "Up-sell". I scheduled you because of the concept of cleaning with just water. By the time the technician left, I paid $180 in "Up-Grades" because just water does not do the job, interesting. I would say you need to be more upfront with the fact that your system is not better than the others with just water.
No chemical odor.
The floors looked wonderful. Only complaint was that there were a lot of dirt streaks on the wood floors after they dried, and I had to damp mop the whole floors to get rid of them.
Everything was easy-the appointment, the confirmation call, the pre-arrival call and the cleaning process.
The technician was polite and professional.
It was a great experience.
the carpet is fresh again! no stiff carpet after the clean. no chemical residue left behind. no chemical smell. The carpet was dry within a few hours. The service tech was courteous, prompt and very professional.
Employee was very courteous and professional. The schedule was set and followed. Overall the entire process was very positive.

Always can expect a very professional job with courteous technicians.