Client Testimonials
Ease of scheduling, availability of dates for service - I didn't have to wait 2-3 weeks. Communication about when they would arrive, honest upfront quote/pricing when the rep saw my house and the areas to be cleaned, the quickness in which my carpets were cleaned - they were in and out within an hour and a half. Knowledge of other services - I asked about air ducts cleaning. My carpets were dry to the touch in about 6 hours.
The tech that came out to clean was very professional, called in advance and was great to work with. Highly recommend him!
You take care of business!!
Remington was very thorough, nice, polite and super professional! He did an amazing job and our carpet looks fantastic!!!
Our carpet was super clean and soft after they cleaned it. Our technician was was very polite and professional. I will absolutely use this company again!
I love that the products you use are pet friendly. Each time I've used your services, the staff are very friendly and knowledgeable.
Our technician was incredibly knowledgeable, great at communicating the play by play - including price, process, product - and at delivering. Our carpet looked terrible and it seriously looks new now.
Carpets are clean with great personel.
Just a quality job. Our carpet looks and smells great.
Cedric was great
Great results. Better than expected.
Scheduling was easy and accommodating and worker who cleaned the carpets was knowledgeable, professional, and efficient.
Eric was efficient and helpful. I am a first time customer, so I was very interested in the process. I am very pleased with the results, and plan to use ZEROREZ again.
Service provider Kevin was prompt, professional and very helpful. Carpet looks great and I am very pleased. Thank you.
Your website is very difficult to use to schedule an appointment.I just entered numbers to add up to the number of wanted. I just guessed. The Tech was very professional.
The technician’s abilities and professionalism were unmatched. Repeat customer for life!
What do I like about Zerorez? EVERYTHING!! We had our carpets cleaned less than a month before I call Zerorez. The other company left me with a mess. They used so much soap that the residue is even on my hardwood floors. ERIC came in assessed the mess and got to work. My carpet looks and smells great!! Thank You Eric and Zerorez!!
Eric was very professional and helpful and explained all of our options and their prices before he started. He answered all questions and exceeded the outcome of cleanliness we expected from our older carpets. We would definitely use them again.
Clean carpets and knowledgeable salespeople. Pleasure to work with.
The technician and cleaning performed at our house I would give a 9/10. The biggest complaint I have is poor customer service/ policies dealing with scheduling the appointment. I scheduled over a month in advance and was told I could not pick a time slot until closer to the date--understandable. I was told I would be contacted. My appointment was on a Monday. When I had not heard form Zerorez I contact them on Thursday. I was told I could not schedule a time slot- which is a 3-4 hour slot- until 2 days prior. Thus I could not schedule anything on Monday. This is a ridiculous policy. I was then texted the next day- Friday- with my assigned slot. I think it was noon to 3 pm. The technician called at 2:45 saying he was running late. Hey arrived shortly after 3 pm and was here until 5 pm. Essentially my day from noon- 5 pm was occupied.
Everything from the customer service, to the gentleman (Kevin) that cleaned my carpet, to the pricing and then the follow up!
Best service ever!!
I’m incredibly impressed with how much came out of the carpet. I thought I was going to have to replace but the room (destroyed over 5 years by 2 young kids) looks like we just put the carpet it recently.
Colin was very thorough & carpets look great.
I like that there are no harsh chemicals used and my carpets looked and smelled great after they were cleaned.
Very efficient and on time. Pricing very competitive.
Knowledgeable technician
The young man who cleaned the carpets did a great job; the products used left some highly soiled areas looking like new. I’d definitely call again.
Was recommended by family, and
Irked that no heavy detergents are used.
Fast, friendly, efficient and clean!
Prompt service and courtesy