Client Testimonials

I had the pleasure of having a great employee come to my home to clean my carpet from ZeroRez. Mr Spencer Aaron is a consummate professional. He took his time cleaning my carpet in my 2 guest rooms & a foyer. He was thorough as well. He did the best job I’ve ever had done on the carpet in my home. He was able to get the corners and where the rug meets the wall on every inch showing in the guest rooms. Often that is too hard to get for most specialists, but he went above & beyond. There was not a single spot missed in my 2 guest rooms. They aren’t the prettiest of carpet anymore, as I train dogs, but they are the prettiest and cleanest they’ve been in years thanks to Mr Aaron. He really took his time & is very dedicated to his job. It’s nice to hear young people tell me how they love the work they do & the company where they work.

I had several of my rugs picked up to get cleaned at the company. Mr Spencer took great care of my wool rugs that I’ve collected from all over the world. He really cares about his customers & is careful in their homes. I try & take care of people all the time in life & do good by them. I’ve had many good people come to my home from ZeroRez. It was nice that someone came and treated me like I treat people for once. Aaron came with a good attitude, did an absolutely amazing job from cleaning the rugs, to pick up, to loading up. Beginning to end, I have zero complaints, critiques, criticisms, nothing. Not 1 single negative thing to say at all.

From Shawanda to Spencer, you have a great team of people there at the company. They are looking out for ZeroRez and the customer. That’s really hard to find. They need raises. Loyalty, care & concern, along with professionalism is extremely hard to find. Take care of both of these people.

I like carpet cleaning porduct used because it does not contain soap
The service provided by th eTech (I'm sorry I don't rememter his name) was excellent. He was informative as to the process to be used
He was very professional and courteous

Easy to schedule, friendly and timely. Jeff does a great job!

Get a good job and within a week I had my carpets clean

I like your cleaning methods and the results we get with our carpet. Robert did an excellent
job.

We had great results and the service was very professional!

I already wrote a glowing review.

Mike was very personable and knowledgeable.

The customer outreach was almost immediate. A time was scheduled that worked with my convenience. The representative who did the work was personable and had knowledge on rug care. The cost was much better than the nationally recognized carpet cleaner (and a friendly contact). My rugs look beautiful. I have recommended Zerorez to others and will continue to do so.

Matthew is the best! Very proffesional and friendly.

I love everything about this company

First time experience...everything went great. We'll do it again.

Excellent service. Professional acting staff.

My carpet is 30 years old. The young lady that cleaned the carpet did an excellent job. She is an asset to your company.

Right on time. Great service. Great price!

Comes out very clean.

I have never used your service before and found it very customer friendly. From the first phone call to learn of your service and get a quote to the fellow that did the work very customer focused (I'm a retired sales guy and value customer service). The cleaner fellow did great work and no harsh chemical odors from your process. The carpet looks great!

Our carpet has never been cleaner! The fibers feel plush and lovely underfoot, the room smells fresh, and we enjoy our space so much more now that it’s been cleaned. Charles was amazing—he was personable, timely, and informative. Our dog and toddler thoroughly enjoyed him, as did we! We’ll enthusiastically recommend Zerorez to friends and family and will continue to utilize your services as needs arise.

On time and got right to work. They had to revive 18 year old carpet to look 1/2 way young again! Great job Michael and Chelsea. Very pleased. Kathy Casto

High quality carpet cleaning business.

Caitlin was very professional, She explained everything she was going to do and went on with her work. The floors looked spotless when she was finished. I have used Zerorez before and will use them in the future.

Great people.

My cleaner, (Chris?), was personable, explained everything well, and did a fantastic job.

However, I do have two living room traffic areas that are still dark and appear dirty. I know Chris worked on them very thoroughly, but they did not come completely clean.

communication and reasonable costs.

My carpet stays cleaner longer and it feels soft. The last time Z cleaned, however, the bedside cabinets were not cleaned under or if they were, there were no Styrofoam cubes under the corners so the carpet would dry. Everything else was perfect.

Great service tech. Great job on our carpets and furniture!

Caesar was prompt and worked hard to get the coffee smell from a spill out of our couch. He was very friendly and told me exactly what the did to solve the problem. The results of his work were excellent!

The man who came was very nice did a great job.

The technician was on time, friendly, did a great job and was efficient.

Very efficient and reliable. Carpet cleaning was well done. Excellent service.