Customer Testimonials
They monitor my tank so I don’t have to worry about running low. I’m not having to worry!
They have always been prompt and professional in the years I've used them. The service tech was thoughtful to close the fence gate when he was finished so I didn't have to and I appreciate that, Thanks, Gas Inc.!
Your service crew are nice guys.
I love the auto fill program and prices are decent also
The staff are friendly and helpful.
They deliver!!!
Excellent company and totally reliable. I highly recommend them.
The product is always on time and I’ve never had to call.
We were concerned this winter because of issues that we read on social media and in the newspaper with Superior Propane. We decided to wait it out because we have been with Downeast for close to 20 years. Superior propane showed up and did what our contract promised. It was concerning, however, thinking we might not have enough heat.
They come on time and refuel
Office staff and delivery people are always friendly
efficiency and friendliness as a service provider
The App works really well.
Very professional and always on time.
you always make sure i do not run out
24 hours from delivery request to full tanks and I live in the middle of nowhere. Couldn't ask for better
Quality Service and Timeliness
Answer questions I may have. Very nice.
We have been with you for ten good years now. Thank You for serviceing us through out these times. First name removed
On time deliveries
Responsive. Understands my driveway is challenging!
drivers are very courteous, ordering through the website is easy and straightforward and timeliness of delivery is perfect.
Your people are really helpful and the price was reasonable
Drivers are very thoughtful and kind. Delivery always on time.
We don't have to call for refills. I'm a little confused on the budget plan, it would be nice to get a balance upon delivery as I really don't know if I owe or not. The balance is shown on the statement of $939 (+/-) that is due, but then it reads balance is 0.00 do not pay.
I rec'd the invoice on Thursday, tried calling a couple different numbers listed, and could not get an answer. I called the 24 hr number and also could not get an answer. I'm concerned as I haven't made a payment towards the budget plan in some time. Other than this, you're great!
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When I call with an issue, it is resolved quickly.
Ease of use, the ability to pre-pay.
Great fast service - THANKS
You are very efficient at keeping my tank full and the couple times I have run out you came right away to take care of it.