Superior Plus Propane
1870 South Winton Road, Suite 200
Rochester
NY 14618
United States

Customer Testimonials

Report a concern   October 17, 2026 — Rated 10 out of 10 by Charles Smith Quarles Fuels
What do you like about our products and services?

Always keep my tanks full very friendly driver and respectful of property

Report a concern   October 17, 2026 — Rated 10 out of 10 by M.S. Downeast Energy
What do you like about our products and services?

Your delivery people are pleasant.

Report a concern   October 17, 2026 — Rated 10 out of 10 by D.C. Holden Oil
What do you like about our products and services?

I've been a Holden oil customer for many years, I'm very satisfied all services.

Report a concern   October 17, 2026 — Rated 10 out of 10 by J.A.V.D. Allen & Mathewson
What do you like about our products and services?

The service

Report a concern   October 17, 2026 — Rated 10 out of 10 by J.B. Freeman Gas
What do you like about our products and services?

THe people on the local level. I know Jason & Jennifer well and they do a fantastic. However, all of the drivers, technicians, etc. from Freeman that I come in contact with are equaly competent, friendly, and likeable. I like the budget payment system, the website, and the tank app.
However, I did experience a delay in delivery (10/15/26) that I requested 3 weeks earlier and had to follow up on twice. That was disappointing. Can't recall that happening before.

Report a concern   October 17, 2026 — Rated 10 out of 10 by C.D. Rymes Propane & Oil
What do you like about our products and services?

Quick delivery.

Report a concern   October 17, 2026 — Rated 10 out of 10 by C.M. Superior Plus Propane
What do you like about our products and services?

Quick service and friendly staff

Report a concern   October 17, 2026 — Rated 10 out of 10 by R.A.A.G. Osterman Propane
What do you like about our products and services?

We like that you monitor our tank and deliver on time. I would love it if you had an option for customers to select a delivery by our selected level, as we would choose more frequent deliveries just to keep the tank fuller, even if it cost a bit more for truck fuel and labor.

Report a concern   October 17, 2026 — Rated 10 out of 10 by George Halleran Rymes Propane & Oil
What do you like about our products and services?

Never had a problem pleased with all of my questions

Report a concern   October 17, 2026 — Rated 10 out of 10 by T.E. Superior Plus Propane
What do you like about our products and services?

They take care of me

Report a concern   October 17, 2026 — Rated 10 out of 10 by W.H.A.J.D. Quarles Fuels
What do you like about our products and services?

Fast service
Deliveryman was friendly and efficient

Report a concern   October 17, 2026 — Rated 9 out of 10 by M.I. Freeman Gas
What do you like about our products and services?

No-nonsense approach. They do their job and move on.

Report a concern   October 17, 2026 — Rated 10 out of 10 by W.R.B. Osterman Propane
What do you like about our products and services?

Service men were very kind and knowledgeable.

Report a concern   October 17, 2026 — Rated 9 out of 10 by Ann Anderson Rymes Propane & Oil
What do you like about our products and services?

Your service is responsive to questions and requests emplyees are easy and pleasant to work witoh

Report a concern   October 17, 2026 — Rated 10 out of 10 by J.S. Rymes Propane & Oil
What do you like about our products and services?

I love the customer service. I never have to wait for a delivery.

Report a concern   October 17, 2026 — Rated 10 out of 10 by T.J.C. Western Propane Service
What do you like about our products and services?

Service is always on time! Your staff arrives earlier than I can get to know them, but I'm sure they're great.

Report a concern   October 17, 2026 — Rated 10 out of 10 by Marianne Smith Rymes Propane & Oil
What do you like about our products and services?

very accommodating and quick to respond to emergency situations

Report a concern   October 17, 2026 — Rated 10 out of 10 by J.H. Holden Oil
What do you like about our products and services?

Reliable and prompt service

Report a concern   October 17, 2026 — Rated 9 out of 10 by M.C. Downeast Energy
What do you like about our products and services?

Usual available for prompt phone calls and reasonable service time plus delivery invoice in door.

My vision is now very limited .. prefer communication by paper mail and phone.

Report a concern   October 17, 2026 — Rated 10 out of 10 by Andrew Klein Rymes Propane & Oil
What do you like about our products and services?

Prompt service by courteous professionals

Report a concern   October 17, 2026 — Rated 10 out of 10 by D.M. Stevens Propane
What do you like about our products and services?

Pricing and delivery.

Report a concern   October 17, 2026 — Rated 10 out of 10 by Sharon Simison Freeman Gas
What do you like about our products and services?

I like having the automatic fill so I don’t have to monitor it myself.

Report a concern   October 17, 2026 — Rated 10 out of 10 by B.G. Osterman Propane
What do you like about our products and services?

I like that my tank's never get low!

Report a concern   October 17, 2026 — Rated 10 out of 10 by S.A.C.B. Quarles Fuels
What do you like about our products and services?

The fact that I have automatic fill up

Report a concern   October 17, 2026 — Rated 9 out of 10 by J.K. Griffith Energy
What do you like about our products and services?

When I call, they take care of my request without my having to follow-up.

Report a concern   October 17, 2026 — Rated 10 out of 10 by C.M. Superior Plus Propane
What do you like about our products and services?

I recently lost my husband and I'm deep in grief. I reached out to Superior Propane to update our account as well as, place an order. I spoke to Patty and not only did she walk me thru the process of how to check our tank, how things work etc..she was extremely kind and patient with me.
Patty let me know when I could expect our next delivery and the delivery driver was prompt & efficient.. In today's world,, heavy in technology it's rare to even encounter another person and to have Patty be so sensitive to my feelings and make sure I was well informed Abt the process was invaluable.
For that experience alone I would highly recommend Superior Propane.

Report a concern   October 17, 2026 — Rated 10 out of 10 by M.R. Freeman Gas
What do you like about our products and services?

Leak checks/tank paint/maintenance as well as you make sure we are topped off during bad weather/wind to keep the generac humming...

Report a concern   October 17, 2026 — Rated 10 out of 10 by F.A.P.M. Holden Oil
What do you like about our products and services?

Service is reliable and on point.

Report a concern   October 17, 2026 — Rated 10 out of 10 by Rosemarie Calabrese Eastern Propane
What do you like about our products and services?

Service without issues

Report a concern   October 17, 2026 — Rated 10 out of 10 by L.M. Osterman Propane
What do you like about our products and services?

Reliable company. This company always takes good care of our supply of propane. Very pleased with them.


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