Customer Testimonials
Easy to deal with
gracias por sus servicios siempre tan eficietes muy agradesido
Always on time and always correct
I like the company because it’s automatic I don’t have to call or I don’t run out of propane thank you so much
Timely delivery. Automated services
Reliable!!!
I like many things:
that you keep us in fuel, without us having to call and ask where are you?
that the service person is always polite and careful with our lawn, etc. when filling the tank
that I have the choice of using online/email or phone contacts
Thank you!
Good timely service.
Timely and seamless delivery of propane without needing to call to schedule a delivery.
I pick the month to fill my tanks when I want.
Easy to order online
Came sooner than was the estimate
Friendly efficient service when the propane guy came out
would have been a 1 if not for excellent support from your weekend driver and your weekend tech. please let me know how you plan to reward them. driver - spent time trying to correct a leek despite having questionable tools and insufficient parts on the truck which was not his. tech - showed up late evening and replumbed regulator to restore propane service.
Have been on recurring service plan for 20+ years and should rate more than 9 months between service without someone checking on refill need status.
Note to the new ownership - pull this kind of customer care from the front office again and not only a 1 review but probably a lost customer.
Mick E
Great customer service.
Consistently dependable service.
I was disappointed that I had to call multiple times on multiple days because I was on hold for more than 15-20 minutes waiting for a representative to order propane. In addition, when I did order, I was told that my delivery would be there within 7 days. Unfortunately, it came on the 8th day. My representative was very nice and helpful but the phone and delivery service was not typical of Holden.
Automatic fill is a great program
Southern Propane is very friendly and easy to work with.
The Udys filled the tank with no issues and got thru the gate with no issues. Thank you
Last Saturday my gas stove went out while making breakfast. Called Osterman and they were here within 2 hours to fill my tank! Thank you so much for some quick service!
Very prompt
I like how easy it is to order oil online or by phone. I like how I get filled within a week of requesting a fill. I do wish I could order a fill without needing to try to guess how much oil I need and would like to know when you're coming so I know when you will be here. My credit card is on file but when I order to much oil a refund doesn't happen very quickly, and I have to request it to get it.
Timely delivery.
Reliable and I never have to worry about running out.
Your service was quick and your driver was very nice.
I don’t have to think about it!
Michelle in Kalkaska did an awesome job in getting my account established. She called back when she was supposed to. She was very friendly, courteous, and professional.
Ricky is the most knowledgeable, respectful, reliable and kind delivery person. We look forward to him coming to bring our propane each delivery time.
Reliable service
Very reliable
Excellent delivery service. Fast response. Reasonable prices.