Superior Plus Propane
1870 South Winton Road, Suite 200
Rochester
NY 14618
United States

Customer Testimonials

Report a concern   December 5, 2025 — Rated 10 out of 10 by Ann Marie Farr Freeman Gas
What do you like about our products and services?

Friendly and fast service.

Report a concern   December 5, 2025 — Rated 10 out of 10 by Ken Adams Freeman Gas
What do you like about our products and services?

Good service. Seems to have slipped since Superior Gas bought Freeman.

Report a concern   December 5, 2025 — Rated 10 out of 10 by A.D. Freeman Gas
What do you like about our products and services?

They have friendly and knowledgeable staff. Fast deliveries.

Report a concern   December 5, 2025 — Rated 10 out of 10 by J.E. Freeman Gas
What do you like about our products and services?

I have not had any problems keeping my tank full of gas, Thank you

Report a concern   December 5, 2025 — Rated 10 out of 10 by K.B. Sandhills Propane
What do you like about our products and services?

Very nice people. Very helpful, Delivers promptly.

Report a concern   December 5, 2025 — Rated 10 out of 10 by WESTLEY W.B. and JENNIFER A. Tucker Champagne's Energy
What do you like about our products and services?

Always consistent. Fair price. Decent web platform. A+!!! Would (and have) recommended you to many. Don’t ever change!!

Report a concern   December 5, 2025 — Rated 10 out of 10 by J.A. Rymes Propane & Oil
What do you like about our products and services?

Clean burning gives good heat

But when you call, it’s hard to get a hold of somebody you end up being on hold for a long time

Report a concern   December 5, 2025 — Rated 10 out of 10 by M.D. Yadkin Propane
What do you like about our products and services?

Very responsive and friendly service

Report a concern   December 5, 2025 — Rated 10 out of 10 by Linda Benecchi Superior Plus Propane
What do you like about our products and services?

Excellent customer se4vice! Everyone goes above & beyond!

Report a concern   December 5, 2025 — Rated 10 out of 10 by D.L.C. Virginia Propane
What do you like about our products and services?

Dependable

Report a concern   December 5, 2025 — Rated 10 out of 10 by A.G. Griffith Energy
What do you like about our products and services?

Prompt service

Report a concern   December 5, 2025 — Rated 10 out of 10 by Dowler Garage Inc Superior Plus Propane
What do you like about our products and services?

Great customer service

Report a concern   December 5, 2025 — Rated 10 out of 10 by Susan Milne Reed Gas
What do you like about our products and services?

I make the call they make things happen. No problems or issues. Delivery Man are always friendly and respectful.

Report a concern   December 5, 2025 — Rated 10 out of 10 by Josh Wittemeyer Superior Plus Propane
What do you like about our products and services?

Great service and great communication. Thank you for getting out right away to get us set up at our new home!

Report a concern   December 5, 2025 — Rated 9 out of 10 by S.P. Rymes Propane & Oil
What do you like about our products and services?

This just the start of the year but I did not have to call for a fill up because I ran out. Last year I was allowed to run out of propane on more than one occasion. So this year we are starting out better then last year.

Report a concern   December 5, 2025 — Rated 10 out of 10 by Sherry and Bennett Kaplan Downeast Energy
What do you like about our products and services?

Your delivery folks are always very kind and personable. I checked the fuel level and made a mental note to call for a delivery, but didn’t have to call because the next day propane was delivered. Your company does a great job timing when we need a delivery. Thank you!

Report a concern   December 5, 2025 — Rated 10 out of 10 by Albert Kennedy Reed Gas
What do you like about our products and services?

I'm very pleased with the service . Technicians are very helpful and very professional. They came out within a few days and filled my tank. Only problem I had was getting to talk with someone, I was on hold for a long time. I wish they could have the volume on the phone equal. When they play the music and then explain why it's taking so long, they are at different volume. I was trying to turn down the part where they are explaining things about the company an then go back to the music. If I turn one volume down then I can't hear the person when they come on the line. All in all I am pleased with the company.
Thanks
Al Kennedy

Report a concern   December 5, 2025 — Rated 10 out of 10 by S.C. Freeman Gas
What do you like about our products and services?

I was blessed to talk with Judy when I called regarding filling my tank. Her listening ear and willingness to help me was a miracle.I was struggling financially but she and her boss decided to take what I had to allow me to get service. The propane heater was my only source of he
at. Im grateful.
Additionally I was blessed with kindness by the delivery lady. She was such a genuine person who made sure my heater was on before she left. Also checking to see if I had anymore questions or concerns.
Thank You!💖

Report a concern   December 5, 2025 — Rated 10 out of 10 by K.M. Freeman Gas
What do you like about our products and services?

Helpful service and reasonable prices

Report a concern   December 5, 2025 — Rated 10 out of 10 by L.S. Freeman Gas
What do you like about our products and services?

Easy to contact and make arrangements for the service delivery.

Report a concern   December 5, 2025 — Rated 10 out of 10 by Larry Vickers Freeman Gas
What do you like about our products and services?

Great Propane purchase plans. Reliable deliveries.

Report a concern   December 5, 2025 — Rated 10 out of 10 by Aline Mwamikazi Champagne's Energy
What do you like about our products and services?

Just Thank you

Report a concern   December 5, 2025 — Rated 10 out of 10 by Dale Wood Quarles
What do you like about our products and services?

Member.for 10 years. Your organization is top notch.

Report a concern   December 5, 2025 — Rated 10 out of 10 by W.R.B.J. Freeman Gas
What do you like about our products and services?

Quick delivery!

Report a concern   December 5, 2025 — Rated 9 out of 10 by ROXANNE and CHRISTOPHER Jennings Kamps Propane
What do you like about our products and services?

being prompt, courteous and professional

Report a concern   December 5, 2025 — Rated 9 out of 10 by M.K. Freeman Gas
What do you like about our products and services?

Freeman responded promptly for our request to have our tank filled. Ramon delivered the gas. He was a pleasure to work with and clearly responded to all the questions I had.

Report a concern   December 5, 2025 — Rated 9 out of 10 by D.P.C.A.C. Quarles Fuels
What do you like about our products and services?

Don’t have to worry about asking for a refill, always come when needed and responsive when asked for help.

Report a concern   December 5, 2025 — Rated 9 out of 10 by C.W. Griffith Energy
What do you like about our products and services?

You are timely so my tank never runs out.
Your price is still higher than some of your competition.

Report a concern   December 5, 2025 — Rated 10 out of 10 by D.L. Rymes Propane & Oil
What do you like about our products and services?

Good service

Report a concern   December 5, 2025 — Rated 10 out of 10 by James Fassett Coastal Energy
What do you like about our products and services?

Very good communication and service is fast and friendly. Everything can pretty much be handled over the web site, from ordering refilled to paperless billing.


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