Superior Plus Propane
1870 South Winton Road, Suite 200
Rochester
NY 14618
United States

Customer Testimonials

Report a concern   February 11, 2026 — Rated 10 out of 10 by J.C. Downeast Energy
What do you like about our products and services?

Response time is excellent! 😊😊
Report a concern   February 11, 2026 — Rated 10 out of 10 by C.C. Superior Plus Propane
What do you like about our products and services?

I like the automatic delivery. I don't have to worry about running out.
Report a concern   February 11, 2026 — Rated 10 out of 10 by R.N. Osterman Propane
What do you like about our products and services?

They deliver propane on time
Report a concern   February 11, 2026 — Rated 10 out of 10 by A.P. Superior Plus Propane
What do you like about our products and services?

Great customer service and fast respond time for delivery. Thank you.

Report a concern   February 11, 2026 — Rated 9 out of 10 by A.S. Downeast Energy
What do you like about our products and services?

Reasonable prices and reliable deliveries

Report a concern   February 11, 2026 — Rated 10 out of 10 by J.A. Downeast Energy
What do you like about our products and services?

You are on time and easy to work with.
Report a concern   February 11, 2026 — Rated 10 out of 10 by D.B. Osterman Propane
What do you like about our products and services?

Very reliable

Report a concern   February 11, 2026 — Rated 10 out of 10 by T.P. Osterman Propane
What do you like about our products and services?

Service was quick. No issues.
Report a concern   February 11, 2026 — Rated 10 out of 10 by Marvin Neilson Downeast Energy
What do you like about our products and services?

Excellent service

Report a concern   February 11, 2026 — Rated 10 out of 10 by Dale a. Lowry Gas Inc.
What do you like about our products and services?

Friendly people. Easy to use mobile app
Report a concern   February 11, 2026 — Rated 10 out of 10 by M.H. Allen & Mathewson
What do you like about our products and services?

Good service. Only problem i had was trying to get someone on the phone to inquire about delivery status. I was on hold for almost 20 minutes!!! Really! I did use the website to order a delivery. There was no way to see from that process that my request order was received and where I was in the process for delivery. I was just hanging out there without knowledge of status. This is very very concerning.

Report a concern   February 10, 2026 — Rated 10 out of 10 by J.B. Freeman Gas
What do you like about our products and services?

Professional friendly staff!

Report a concern   February 10, 2026 — Rated 10 out of 10 by Laura Gordon Freeman Gas
What do you like about our products and services?

Reliability and friendly staff
Report a concern   February 10, 2026 — Rated 10 out of 10 by C.M. Central Coast Propane
What do you like about our products and services?

Excellent field service guys and I am happy that you keep me supplied regularly.
Report a concern   February 10, 2026 — Rated 10 out of 10 by J.N. Griffith Energy
What do you like about our products and services?

Good customer service
Report a concern   February 10, 2026 — Rated 10 out of 10 by M.H. Gas Incorporated
What do you like about our products and services?

Reliable, great customer service, order on line and special number for customers who are without gas.

Report a concern   February 10, 2026 — Rated 9 out of 10 by Larry Johnson Griffith Energy
What do you like about our products and services?

Doesn’t matter who provides, prices are through the roof! Great service!
Report a concern   February 10, 2026 — Rated 10 out of 10 by Frank Barttels Superior Plus Propane
What do you like about our products and services?

When I call for propane, they come within a few days. Not like other companies, that come in a few weeks. When I call, the people are always very pleasant & helpful.

Report a concern   February 10, 2026 — Rated 10 out of 10 by L.O. Reed Gas
What do you like about our products and services?

exceptional service
Report a concern   February 10, 2026 — Rated 10 out of 10 by Scot Casscles Superior Plus Propane
What do you like about our products and services?

friendly no there business on time
Report a concern   February 10, 2026 — Rated 10 out of 10 by M.A.S.W. Freeman Gas
What do you like about our products and services?

Delivery drivers are very friendly.
Report a concern   February 10, 2026 — Rated 10 out of 10 by Joanna Manley Cash Energy
What do you like about our products and services?

Very accommodating to my needs for fuel. Great customer service, easy delivery.
Report a concern   February 10, 2026 — Rated 10 out of 10 by T.M. Rymes Propane & Oil
What do you like about our products and services?

Price and service are exceptional

Report a concern   February 10, 2026 — Rated 10 out of 10 by C.W. Western Propane
What do you like about our products and services?

Customer service

Report a concern   February 10, 2026 — Rated 10 out of 10 by J.C.S. Superior Plus Propane
What do you like about our products and services?

The service the office staff (Janet) and the price

Report a concern   February 10, 2026 — Rated 9 out of 10 by M.H. Freeman Gas
What do you like about our products and services?

The balanced billing is a great program.

Report a concern   February 10, 2026 — Rated 10 out of 10 by Michael Thurston Rymes Propane & Oil
What do you like about our products and services?

I very much appreciate that I never have to worry about running low, or running out of propane. It certainly appears that I’m in good hands!

That being said, the per gallon price continues to rise faster than other companies I’ve contacted. Hopefully this will not affect my financial ability to stay with your company.

Report a concern   February 10, 2026 — Rated 10 out of 10 by J.J. Reed Gas
What do you like about our products and services?

Receiving text for the delivery of propane

Report a concern   February 10, 2026 — Rated 10 out of 10 by David Lyndon Williams Fuel
What do you like about our products and services?

Reliable service. They monitor and refill tank as needed. Website platform easy to navigate.
Report a concern   February 10, 2026 — Rated 10 out of 10 by S.D. Quarles Fuels
What do you like about our products and services?

The customer service and communication was excellent. The technician was thorough and explained the gas check process. We are new to Quarles but this first experience was very positive.

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