Customer Testimonials
That you’re in the vicinity, I’ve never used anybody else in 25 years
Thank you for the service and applying the senior discount. First name removed
Delivery, product and interface/support are great but for the case this last cold season when the ice sheet caused rationing of deliveries. I think more frequent updates would have been welcomed by all.
That I get it when need it
Rymes offers excellent service, knowledgeable staff, and a great price on propane. I have come to trust them for their reliability and honesty.
Reliable, responsive
Nice customer service and quick on getting me gas
The fact that they always show up to refill is a relieving feeling.
Na
Reliable deliveries.
Great follow up
Prompt service
Friendly and efficient.
Have always received deliveries as schedule and customer service is always great!
Quick delivery for propane service.
Dependable
Friendly service and they answer everytime.
XXX
Easy price lock
Always good for use
I like the budget plan and the auto delivery. The website makes it easy to do transactions and know the level of our tank. Great service!
Competitive pricing, and responsive service.
What is NOT good is the wait time for calls.
Prompt friendly service
good service
I have double feedback. I have to say that I love when the call is out in through the Hudson office as everyone is so nice.
There is one girl who is actually pretty rude. We are will-call and everything is so expensive right now as you know. It was freezing last winter and we ran out of fuel and she actually said it wasn’t your problem and that we should plan better. Which ideally yes - but it had been so cold and we went through the fuel much quicker than usual. I told her we had three children and she said that would not get our delivery there sooner.
Since you were acquired by Superior the chances of talking to someone local isn’t likely. But when I do I love how nice they are. This past experience was very positive and the woman I spoke to was very helpful and pleasant.
People like local. I think that you should keep your customer service employees local and not have someone from another geographic location serving your customers. Especially in these financial times and the amount of people with children and senior citizens who may be struggling. Support your community and in the end from a marketing perspective that will come back to you. Because when people call and your staff aren’t nice or if they are in another part of the country we notice and people in NH like local. There are so many fuel companies and they won’t be loyal. It doesn’t work that way any more. You support us and in turn we support and promote you.
Fast delivery
Always had good interactions with office and mechanics who come to the house..
Thank you
Office workers are great to talk with and delivery is always there when needed.
Very courageous and prompt.
We like the timely service and friendliness of the employees and staff. We are newcomers to this area, and appreciate the efficiency of Freeman Gas to meet our needs.