Superior Plus Propane
1870 South Winton Road, Suite 200
Rochester
NY 14618
United States

Customer Testimonials

Report a concern   December 14, 2025 — Rated 10 out of 10 by S.B. Superior Plus Propane
What do you like about our products and services?

Good service

Report a concern   December 14, 2025 — Rated 10 out of 10 by K.R. Superior Plus Propane
What do you like about our products and services?

My experience in switching over to propane has been a good one. The people are accommodating, pleasant to deal with and knowledgeable. The man who delivers my propane is friendly and takes care to make sure my door is firmly closed.

Report a concern   December 14, 2025 — Rated 10 out of 10 by Patty Harisis Southern Propane
What do you like about our products and services?

great people! Very friendly, knowledgeable and helpful! Melainie is always a pleasure to talk to. I can't recall the gentleman's name that delivered our tank, but he was great! He answered all my questions and so respectful and polite!

Report a concern   December 14, 2025 — Rated 10 out of 10 by L.H. Cash Energy
What do you like about our products and services?

Ease of payment and the delivery person is always friendly and professional.

Report a concern   December 14, 2025 — Rated 10 out of 10 by M.A.M.S. Hopkins Propane
What do you like about our products and services?

Competitive pricing, buy-in program for the year, and good service.

Report a concern   December 14, 2025 — Rated 10 out of 10 by R.S. Superior Plus Propane
What do you like about our products and services?

Tanks are always filled as needed

Report a concern   December 14, 2025 — Rated 9 out of 10 by C.H. Kamps Propane
What do you like about our products and services?

I hardly know you exist. My propane is refilled timely. I have had NO issues. Very transparent.

Report a concern   December 14, 2025 — Rated 10 out of 10 by Robin Moody Freeman Gas
What do you like about our products and services?

Delivery on time

Report a concern   December 14, 2025 — Rated 10 out of 10 by B.O.N.B. Baker Gas
What do you like about our products and services?

Have always been reliable and helpful

Report a concern   December 14, 2025 — Rated 10 out of 10 by D.M. Allen & Mathewson
What do you like about our products and services?

Drivers are nice and people in the office are courteous

Report a concern   December 14, 2025 — Rated 10 out of 10 by S.E. Sandhills Propane
What do you like about our products and services?

Good service!

Report a concern   December 14, 2025 — Rated 10 out of 10 by J.V. Griffith Energy
What do you like about our products and services?

Always deliver in a timely fashion.

Report a concern   December 14, 2025 — Rated 9 out of 10 by D.D. Mountain Flame Propane
What do you like about our products and services?

Someone monitors mynlevels

Report a concern   December 13, 2025 — Rated 10 out of 10 by David / Toni Galvan Kal-Gas Propane
What do you like about our products and services?

I like the locked in price of the kalgas propane, when you call to talk to somebody about your account, they're very thorough and very polite.

I do think they should hire more people to take care of the phones. The only problem that I have had was the wait time waiting to speak to somebody.

Report a concern   December 13, 2025 — Rated 10 out of 10 by Thomas Glenn Coastal Energy
What do you like about our products and services?

I like your consistency and dedication to a good service

Report a concern   December 13, 2025 — Rated 10 out of 10 by A.D. Gas Incorporated
What do you like about our products and services?

Fantastic customer service

Report a concern   December 13, 2025 — Rated 10 out of 10 by Cecilia Gonzales High Country Propane
What do you like about our products and services?

1st time service excellent. Hope everything goes well.

Report a concern   December 13, 2025 — Rated 10 out of 10 by Conrad Nash Gas Inc.
What do you like about our products and services?

Great affordable service. The automatic refills are a time saver and comfort. I know I will not be in a situation of running out of gas.

Report a concern   December 13, 2025 — Rated 10 out of 10 by G.R.S. Superior Plus Propane
What do you like about our products and services?

Our usage is monitored so they know when our supply is getting low. They automatically get our tank filled and we’ve never run out!

Report a concern   December 13, 2025 — Rated 10 out of 10 by B.H. Allen & Mathewson
What do you like about our products and services?

Prompt service but unfortunately the automated service is a very lengthy process that is annoying

Report a concern   December 13, 2025 — Rated 10 out of 10 by Stan Roth Downeast Energy
What do you like about our products and services?

Automatic delivery based on your remote level sensor is nice. We have had good service for 13 years now.

Report a concern   December 13, 2025 — Rated 10 out of 10 by Mike Quinn Kamps Propane
What do you like about our products and services?

I like the drivers. Very pleasant and knowledgeable people.

Report a concern   December 13, 2025 — Rated 10 out of 10 by E.T. Superior Plus Propane
What do you like about our products and services?

Superior plus propane has always been reliable for delivery.
The office personnel is always eager to help with anything when called upon.
I can depend on them for good service.

Report a concern   December 13, 2025 — Rated 10 out of 10 by J.R. Virginia Propane
What do you like about our products and services?

Prompt service. Professional and polite employees.

Report a concern   December 13, 2025 — Rated 9 out of 10 by E.L. Rymes Propane & Oil
What do you like about our products and services?

Tyler was our service technician and he was incredibly polite and thorough during his the service call. He called ahead as requested to let me know he was en route and asked and answered questions regarding service and equipment. I would recommend Rhymes based on this interaction but I cannot say the same for interactions with Superior Propane phone service.

Report a concern   December 13, 2025 — Rated 10 out of 10 by M.R. Downeast Energy
What do you like about our products and services?

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Report a concern   December 13, 2025 — Rated 10 out of 10 by David Townsend Superior Plus Propane
What do you like about our products and services?

Always delivered on time, NEVER out of gas

Report a concern   December 13, 2025 — Rated 10 out of 10 by C.C. Osterman Propane
What do you like about our products and services?

The service is so dependable. Thr drivers are all so accommodating.

Report a concern   December 13, 2025 — Rated 10 out of 10 by J.W. Freeman Gas
What do you like about our products and services?

Good service
Works with payment arrangements

Report a concern   December 13, 2025 — Rated 10 out of 10 by Emily Wells Freeman Gas
What do you like about our products and services?

Customer service is outstanding!!!! vICTORIA is running this company like a fine oiled machine Michael the tech is extremely knowledgeable and the delivery process is seamless and perfect. What makes a great company is when all the employees realize that they’re all part of the same team and they want to do their very best and even though they may not know it at times the customers really appreciate this!!
I highly recommend Freeman gas to everyone!


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