Superior Plus Propane
1870 South Winton Road, Suite 200
Rochester
NY 14618
United States

Customer Testimonials

Report a concern   December 13, 2025 — Rated 10 out of 10 by David Griffith Freeman Gas
What do you like about our products and services?

Been with Freeman Gas since the mid 1990's with no complaints with personnel, delivery or competitive pricing. We have worked with several different locations as we have moved over the years and see the same business ethics and friendly service all along. Freeman Gas gets 5 Stars because they have earned it !!

Report a concern   December 13, 2025 — Rated 10 out of 10 by S.R. Freeman Gas
What do you like about our products and services?

Great people, great service!

Report a concern   December 13, 2025 — Rated 10 out of 10 by E.L. Freeman Gas
What do you like about our products and services?

Good

Report a concern   December 13, 2025 — Rated 10 out of 10 by D.L. Kamps Propane
What do you like about our products and services?

We have been customers of Kamps and Superior for 21 years and the only issue we have is will call waiting time! Waiting 10 to 14 days for propane when you are at 30% means having to lower thermostat when temperatures are very cold. Being a 74 year old man with lots of health problems makes it that more difficult to be comfortable in our home. Listening to my wife complain is also very difficult because basically we are held hostage. Prices are competitive, however, a more substantial discount for seniors would be appreciated.

Report a concern   December 13, 2025 — Rated 9 out of 10 by Ivian C Smith Quarles Fuels
What do you like about our products and services?

Convenient, including the automatic payment ability, though it took some doing to get it started.

Report a concern   December 13, 2025 — Rated 10 out of 10 by Emil & Eileen Dellagicoma Eastern Propane
What do you like about our products and services?

Very reliable service is great

Report a concern   December 13, 2025 — Rated 10 out of 10 by Ernest Pascale Superior Plus Propane
What do you like about our products and services?

Great service excellent office staff and reliable!

Report a concern   December 13, 2025 — Rated 10 out of 10 by D.L. Quarles Fuels
What do you like about our products and services?

timely delivery; fair price

Report a concern   December 13, 2025 — Rated 10 out of 10 by J.M. Rymes Propane & Oil
What do you like about our products and services?

Oil proces

Report a concern   December 13, 2025 — Rated 9 out of 10 by D.L. Downeast Energy
What do you like about our products and services?

Service Plan and Auto -delivery

Report a concern   December 13, 2025 — Rated 10 out of 10 by William Excell Phelps Sungas
What do you like about our products and services?

Everything is so easy.

Report a concern   December 13, 2025 — Rated 10 out of 10 by Terry Beaver Superior Plus Propane
What do you like about our products and services?

I've been a customer since 2015. I have never run out of propane. The budget program is wonderful. The delivery men are friendly and efficient. I am a Superior customer for life.

Report a concern   December 13, 2025 — Rated 10 out of 10 by R.S. Osterman Propane
What do you like about our products and services?

Auto delivery is wonderful. The drivers are very careful to ensure that the gate is closed and latched so my dogs cannot get out. I appreciate their care.

Report a concern   December 13, 2025 — Rated 10 out of 10 by G.B. Rymes Propane & Oil
What do you like about our products and services?

Delivery is timely

Report a concern   December 13, 2025 — Rated 9 out of 10 by M.B. Superior Plus Propane
What do you like about our products and services?

The people

Report a concern   December 13, 2025 — Rated 10 out of 10 by J.P. Earhart Propane
What do you like about our products and services?

good customer service

Report a concern   December 13, 2025 — Rated 10 out of 10 by John Scarcelli Phelps Sungas
What do you like about our products and services?

Great auto refill program. Reasonable prices. Good customer service.

Report a concern   December 13, 2025 — Rated 9 out of 10 by D.M. Virginia Propane
What do you like about our products and services?

Timely and accurate.

Report a concern   December 13, 2025 — Rated 10 out of 10 by Anthony Ferraro Superior Plus Propane
What do you like about our products and services?

Great customer service and polite drivers

Report a concern   December 13, 2025 — Rated 10 out of 10 by T.L. Rymes Propane & Oil
What do you like about our products and services?

all service people are very good.I have only had 1 bad service person that was totally incompetent.Ipaid for his sevices and called for service again. This service man fixed instantly,replaced the igniter I think.The first person was talker who knew nothing

Report a concern   December 13, 2025 — Rated 10 out of 10 by Johnnie and Darleen Rae Griffin Kamps Propane
What do you like about our products and services?

John is very personable, concerned about the customer and provides great serve.

Report a concern   December 13, 2025 — Rated 10 out of 10 by L.G. Quarles Fuels
What do you like about our products and services?

The driver was very friendly and a pleasure to talk with. He went above and beyond his job. Explained what he was doing and were he had to fill up the oil tank.. OUTSTANDING

Report a concern   December 13, 2025 — Rated 10 out of 10 by Jeffry Myers Superior Plus Propane
What do you like about our products and services?

Prices have been fair and reasonable, service has been excellent, and everyone I've dealt with has been friendly and helpful.

Report a concern   December 13, 2025 — Rated 10 out of 10 by B.M. Rymes Propane & Oil
What do you like about our products and services?

Great service.

Report a concern   December 13, 2025 — Rated 10 out of 10 by J.W. Quarles Fuels
What do you like about our products and services?

The remote meter monitoring and automatic refill scheduling is great. This delivery, our tank got below 20% and I had to email to get a delivery scheduled. It would be better if Superior could monitor the meter and when the tank gets below 30% schedule a delivery the coming month and notify by email so I don't have to check and worry. However, once the delivery was scheduled it happened like clockwork with no disruption to us or neighbors.

Report a concern   December 13, 2025 — Rated 10 out of 10 by M.A.B.M. High Country Propane
What do you like about our products and services?

Long time customer. Very responsive.

Report a concern   December 13, 2025 — Rated 10 out of 10 by S.J.H. Brantley Gas
What do you like about our products and services?

They have been prompt with delivery. Staff very friendly and knowledgeable.

Report a concern   December 13, 2025 — Rated 10 out of 10 by Gavin Winship Freeman Gas
What do you like about our products and services?

Everything

Report a concern   December 13, 2025 — Rated 10 out of 10 by Robert Smith Freeman Gas
What do you like about our products and services?

I like the fast response to get product to the customer.

Report a concern   December 13, 2025 — Rated 10 out of 10 by R.G. Western Propane
What do you like about our products and services?

Courtesy and prompt attention.


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