Superior Plus Propane
1870 South Winton Road, Suite 200
Rochester
NY 14618
United States

Customer Testimonials

Report a concern   March 27, 2026 — Rated 10 out of 10 by Daniel H Marks Freeman Gas
What do you like about our products and services?

Great service. Timely

Report a concern   March 27, 2026 — Rated 10 out of 10 by L.P. Sheldon Gas
What do you like about our products and services?

Sheldon is very good about getting out with gas if I have run low. The driver where I live, Dave, is always good about relighting pilots and is also just a cheerful guy I enjoy seeing.

Report a concern   March 27, 2026 — Rated 9 out of 10 by Leroy Stroman Southern Propane
What do you like about our products and services?

Setting up an account and product was easy, customer service representative was very helpful in the process and knowledgeable.

Report a concern   March 27, 2026 — Rated 10 out of 10 by L.M. Rymes Propane & Oil
What do you like about our products and services?

Very reliable

Report a concern   March 27, 2026 — Rated 10 out of 10 by S.A.R.H. Downeast Energy
What do you like about our products and services?

Services our furnace on a regular schedule. Always on time and do an excellent job

Report a concern   March 27, 2026 — Rated 10 out of 10 by A.D. Griffith Energy
What do you like about our products and services?

I have never run out of propane. I like that you came and filled my tank at 50% instead of 25% when the fuel prices started to rise recently.

Report a concern   March 27, 2026 — Rated 10 out of 10 by Andrea Tremblay Rymes Propane & Oil
What do you like about our products and services?

Rymes never fails to deliver when needed.

Report a concern   March 27, 2026 — Rated 10 out of 10 by Robert Hadley Musco Propane
What do you like about our products and services?

You are prompt getting the propane to my home and the servicemen or women are courteous and helpful. I had a question about the hookup to my grill and the Musco serviceperson showed me how to hook it up safely.

Report a concern   March 27, 2026 — Rated 10 out of 10 by Jen Poulin Rymes Propane & Oil
What do you like about our products and services?

Customer service is very good.

Report a concern   March 27, 2026 — Rated 9 out of 10 by Ralph Creel Gas Inc.
What do you like about our products and services?

Customer service

Report a concern   March 27, 2026 — Rated 10 out of 10 by Lynne Kaplinsky Brown Downeast Energy
What do you like about our products and services?

Downeast is very responsive to requests and emergencies. Their employees are thoughtful and thorough. I've been SUPER happy with every interaction.

Report a concern   March 27, 2026 — Rated 10 out of 10 by David M Kalember Freeman Gas
What do you like about our products and services?

Knowing when to make fuel delivery before possible empty tank. Ou thanks.

Report a concern   March 27, 2026 — Rated 10 out of 10 by S.A.K.C. Quarles Fuels
What do you like about our products and services?

Quarles service has been consistent and timely even without the need to contact the company to refuel our tank. Pricing is market driven, which we understand and have no issue with.

One concern, which was noted to Quarles personnel during the most recent service delivery was the tank needs to be addressed. The top does not lock down and a dial like part on top of the tank is also loose. We asked the employee to address this but she responded that she did not have the equipment at the time of the delivery (refueling) to do so. In response, we asked the employee to report this condition, including having someone come back to address the conditions we asked to be corrected. To date (and its been approximately 2 weeks since the delivery and our request) no follow up has been completed nor has any response on this concern been communicated to us by Quarles. We wonder if what we expressed concern with was even reported. While service has not been interrupted, we do request that Quarles follow up to make any/all repairs to the tank that serves our home.

Other than the above, we are and have been very pleased with our service from Quarles.

Thank you.

Report a concern   March 27, 2026 — Rated 9 out of 10 by S.G. Quarles Fuels
What do you like about our products and services?

Locked in prices

Report a concern   March 27, 2026 — Rated 9 out of 10 by V.B. Reed Gas
What do you like about our products and services?

Staff was helpful and timely

Report a concern   March 26, 2026 — Rated 10 out of 10 by T.L. Quarles Fuels
What do you like about our products and services?

Superior propane. I read a lot of bad things about them, but I find the company to be quite helpful and deliver great customer service. The cold weather and shortage events placed a great demand and I believe Quarles/Superior did a good job

Report a concern   March 26, 2026 — Rated 10 out of 10 by Barbara Wilkinson Freeman Gas
What do you like about our products and services?

Keep us going. I can cook and stay warm in the .winter. They never forget us.

Report a concern   March 26, 2026 — Rated 10 out of 10 by M.C. Osterman Propane
What do you like about our products and services?

I am very happy with your services

Report a concern   March 26, 2026 — Rated 10 out of 10 by Penny Wing Superior Plus Propane
What do you like about our products and services?

Always make sure my tank is not empty on time great delivery service n fair price

Report a concern   March 26, 2026 — Rated 10 out of 10 by J.S. Freeman Gas
What do you like about our products and services?

gas delivery was quick and easy

Report a concern   March 26, 2026 — Rated 9 out of 10 by L.H. Cash Energy
What do you like about our products and services?

Easy online ordering

Report a concern   March 26, 2026 — Rated 10 out of 10 by P.H. Rymes Propane & Oil
What do you like about our products and services?

Wry good service.

Report a concern   March 26, 2026 — Rated 10 out of 10 by B.K. Freeman Gas
What do you like about our products and services?

No problem getting gas delivery or paying
my bill…thank you

Report a concern   March 25, 2026 — Rated 10 out of 10 by Rob Robinett Earhart Propane
What do you like about our products and services?

Easy to work with and fair prices. The people I worked with to setup service were very friendly and knowledgeable. The tank was delivered on time and as promised. I installation
Tech was great, had the tank and service installed in no time. Automated deliveries were as needed so far and the delivery man was quick and efficient.

Report a concern   March 25, 2026 — Rated 10 out of 10 by Mauricio Sierra Freeman Gas
What do you like about our products and services?

Quick turnaround and service

Report a concern   March 25, 2026 — Rated 10 out of 10 by Milica Virag Southern Propane
What do you like about our products and services?

considerate, friendly and companionate . Good service. Thank you for providing propane for heating my home.

Report a concern   March 25, 2026 — Rated 10 out of 10 by J.C. Coastal Energy
What do you like about our products and services?

Prompt

Report a concern   March 25, 2026 — Rated 10 out of 10 by M.L. Superior Plus Propane
What do you like about our products and services?

Customer service

Report a concern   March 25, 2026 — Rated 10 out of 10 by P.C. Eastern Propane
What do you like about our products and services?

They did a great job adding a second tank. The work was completed promptly and professionally.

Report a concern   March 25, 2026 — Rated 10 out of 10 by Kirsten Rowe Osterman Propane
What do you like about our products and services?

Customer survice is helpful and informative


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