Superior Plus Propane
1870 South Winton Road, Suite 200
Rochester
NY 14618
United States

Customer Testimonials

Report a concern   May 31, 2026 — Rated 9 out of 10 by F.J. Rymes Propane & Oil
What do you like about our products and services?

good team work

Report a concern   May 31, 2026 — Rated 10 out of 10 by Joe Fogle Gas Inc.
What do you like about our products and services?

Very helpful and informational

Report a concern   May 31, 2026 — Rated 10 out of 10 by R.A.A.S. Quarles Fuels/Dixie Gas
What do you like about our products and services?

The delivery of the product

Report a concern   May 31, 2026 — Rated 10 out of 10 by M.J. Rymes Propane & Oil
What do you like about our products and services?

Automatic delivery

Report a concern   May 31, 2026 — Rated 10 out of 10 by P.F.G. Quarles Fuels
What do you like about our products and services?

Quarles is:

Dependable on deliveries, consistently

Reliable service

As a customer I have no worries about running out of propane

Office staff and technicians consistently friendly and considerate.

Report a concern   May 31, 2026 — Rated 10 out of 10 by J.A. Superior Plus Propane
What do you like about our products and services?

Have never had any problems with them. Always come if we need gas

Report a concern   May 31, 2026 — Rated 10 out of 10 by E.P. Downeast Energy
What do you like about our products and services?

fast response and very helpful and knowledgeable

Report a concern   May 31, 2026 — Rated 10 out of 10 by J.T. Osterman Propane
What do you like about our products and services?

Friendly timely

Report a concern   May 31, 2026 — Rated 10 out of 10 by B.L. Holden Oil
What do you like about our products and services?

Very professional services

Report a concern   May 31, 2026 — Rated 10 out of 10 by Kenneth and Karin Lebo Earhart Propane
What do you like about our products and services?

Earhart has always been timely. When we had an outdoor leak in the coldest days of winter they responded quickly. All the technicians were efficient and explained the situation well.

Report a concern   May 31, 2026 — Rated 9 out of 10 by D.H.P. Superior Plus Propane
What do you like about our products and services?

Response to dlivery requests!

Report a concern   May 31, 2026 — Rated 10 out of 10 by J.R.G. Rymes Propane & Oil
What do you like about our products and services?

Happy with monthly budget plan and automatic delivery,

Report a concern   May 30, 2026 — Rated 10 out of 10 by KIMBERLY and OTTO Avery High Country Propane
What do you like about our products and services?

You are good about checking propane level and filling it. If you have any questions you answer fast.

Report a concern   May 30, 2026 — Rated 10 out of 10 by Daniel Spencer Superior Plus Propane
What do you like about our products and services?

Superior Plus services are timely, fast, accurate and predictable..... Even in the midst of winter you can count on them. It takes the guesswork out of propane supply. Love these guys!

Report a concern   May 30, 2026 — Rated 10 out of 10 by D.N. Downeast Energy
What do you like about our products and services?

Punctual and drivers are professional and friendly!

Report a concern   May 30, 2026 — Rated 10 out of 10 by R.B. Rymes Propane & Oil
What do you like about our products and services?

Love the fact that you make sure the tank never goes empty.

Report a concern   May 30, 2026 — Rated 10 out of 10 by M.M. Central Coast Propane
What do you like about our products and services?

So easy to request delivery online. I have a special request each time which is always honored. Delivery person is very friendly & efficient.

Report a concern   May 30, 2026 — Rated 9 out of 10 by A.L. High Country Propane
What do you like about our products and services?

Bill and crew at the local office were great and easy to work with.

Report a concern   May 30, 2026 — Rated 10 out of 10 by Carol / Alexander Fortier Superior Plus Propane
What do you like about our products and services?

We are on the year around "budget" plan that allows us to pay each month so we are not hit with colossal bills in the winter. Superior automatically delivers and they are very easy to reach with any questions or concerns. We highly recommend them.

Report a concern   May 30, 2026 — Rated 9 out of 10 by I.R. Downeast Energy
What do you like about our products and services?

The staff in Denmark Maine are great... customer oriented... and I can speak to a real person!!

Report a concern   May 30, 2026 — Rated 10 out of 10 by Walter Davis Warner's Gas Service
What do you like about our products and services?

HomeTank exchange was quick and efficient. Drivers are always friendly and professional

Report a concern   May 30, 2026 — Rated 10 out of 10 by M.C. Downeast Energy
What do you like about our products and services?

Automatic delivery 👍🏻
Friendly and helpful on phone👍🏻
Very good company👍🏻

Report a concern   May 30, 2026 — Rated 10 out of 10 by G.G. Holden Oil
What do you like about our products and services?

Propane delivery on time

Report a concern   May 30, 2026 — Rated 10 out of 10 by J.X. Osterman Propane
What do you like about our products and services?

Great service and on time, professional.

Report a concern   May 30, 2026 — Rated 9 out of 10 by J.A.K.P. Osterman Propane
What do you like about our products and services?

Quality of products

Report a concern   May 30, 2026 — Rated 10 out of 10 by R.W.L. Superior Plus Propane
What do you like about our products and services?

Reliable

Report a concern   May 30, 2026 — Rated 10 out of 10 by Shirley Cobb Freeman Gas
What do you like about our products and services?

They are prompt and the staff is very professional

Report a concern   May 30, 2026 — Rated 10 out of 10 by L.S. Rymes Propane & Oil
What do you like about our products and services?

The company is easy to work with. The woman I spoke with on the phone was pleasant and friendly to talk with.

Report a concern   May 30, 2026 — Rated 9 out of 10 by M.H. N. Haverhill
What do you like about our products and services?

I was not happy with my service the first year I signed with Superior Propane. There were multiple issues with the equipment, I was most of the way through the winter of 24-25 when I ran out of fuel because the two tanks were not "talking" to each other even though a technician came out because I was afraid that might happen. I was assured nothing was wrong, until I ran out of fuel.

Then, last summer (2025), I got a notice that I had automatically been enrolled in a Fixed Price Program at $4.599/gal and auto delivery. I never enrolled in that, never asked for it, so I started looking for alternatives. Eventually Superior Propane agreed to a pre-buy at $3.799/gal, but said I had to to auto delivery. When the driver showed up with first time and put in a grand total of 41 gallons, he suggested I talk to the administrative folks and get put on Will Call (which I had tried to do in August but was refused, it was quite an email trail....).

Once I was put on Will-Call last Fall, things worked well, a huge improvement over the previous year.

If I am automatically enrolled in a high-priced Fixed Price Program for next year, I will find another provider.

Report a concern   May 30, 2026 — Rated 10 out of 10 by Gary Draper Rymes Propane & Oil
What do you like about our products and services?

Love the ease in paying for our deliveries. Like that you can call 1-800 # and actually talk to someone friendly and helpful. Also, when you find a company that offers great service, we like to stand by them for years to come. Thank you Rymes


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