Customer Testimonials
Prompt service, no complaints. Would highly recommend
Very quick service
Very friendly and helpful customer service agent. Delivery was very quick. Thanks!
We had just received our first real snow fall the day the driver showed up. I have a steep driveway, that presents a challenge when it snows. This day, the driver had to make multiple attempts to get up my driveway. I'm VERY appreciative of his attempts. After 7-8 tries he finally made it and filled my tank. He proceeded to tell me that I was under 10% - so, I'm also very grateful. He told me he was helping out - to get deliveries caught up. You are very lucky to have drivers like him!
Reliable and efficient
Easy and responsive
Quick delivery
Customer service is great.
Their service technicians are very knowledgeable, friendly and courteous.
Pleasant and professional
Adjusted monthly payment plan is helpful in keeping my budget on track. They are aware of how much propane I have and fill automatically when it’s low.
always dependable great service
The people like Tommy go all out for you as do drivers!
Prompt service when needed
Scott the technician that came out on a Sunday was so knowledgeable and efficient! I was impressed how hard he worked to get my heat going.
I was out of heat for 14 days and Scott went the extra mile to make sure he found the problem and fixed it before leaving.
Service
Outstanding professional customer service. Friendly delivery drivers.
Easy to reorder and get filled up. Great to pre-buy in the summer at a lower price!
Drivers are always very nice and deliveries are made as promised.
Service is prompt and meet expectations.
Your ability to watch the usage & make sure to get a delivery in a timely manner.i also like the budget plan.
Excellent customer service
Fast delivery and nice drivers
Dependable delivery for our propane tank.
Driver is efficient and works well with some obstacles I didn’t mean to have in the driveway. Customer service is professional and helpful. Thank you
I was worried about the automatic program but right on time showed up filled it up. I don’t know if that’s because I pre-pay, but thank you
We moved into our new home new years weekend 1990. Unfortunately we ran out of propane and it was really cold. This was our first experience with propane. I called around and couldn't find anyone open - finally talked to one place and found out we had to use the company that owned the tank. Before too long I got a call back from Kamps, don't remember the owner's? name. A short time later we had a full tank and a warm house. Have always really appreciated his coming out on a holiday and filling our tank!
I believe that Justin Morin is a tremendous asset to your company and the good service and good report from me stems from his dedication to your company and the people he serves. I have no issues getting my Propane from Downeast Energy.
Thank you.
Roger Labbe
Superior came through when I called and needed this season. Been a customer for 10 years through the changes.
Reliable delivery