Customer Testimonials
Rapid efficient service
I like the keep full service. I do not like the fact that you can’t call our local office and talk to them. I waited on hold on the 800 number for 30 minutes and never was able to talk to anyone.
Friendly Associates, Fast Service!! Extremely cold weather and they worked with me to make certain I got my new service in a timely manner. Pricing is on point; well pleased with my service!! Would highly recommend.
dependible
You do a great job , however I'm moving and don't want the automatic refilling option
Automatic monitoring and delivery.
After I get through to someone my propane is delivered in a few days. The online site to order cannot be used....not sure why...and I was on hold this time for 1hour and 54 minutes. I think they need to fix this, but I know with the extremely cold weather that I will have to wait. Maybe offer to call us when a line is free so we don't have to hold on for so long.
I love the automatic delivery, very much appreciated!
Everyone is so polite, courteous and professional.
The service is fantastic, I don’t like the long wait times on the phone though.
Reliability
Fast dependable service.
Simple & easy company to work with !
very responsive to emergencies, especially in freezing weather
Great service. Friendly staff. Very helpful.
Prompt response, easy to use website
Staff
Your delivery associates are great. They always try to get my tanks filled in a few days of requesting a delivery.
Delivery is prompt and mthly. Bill is left on the door. Thank you very much, my home is always warm!
The “10” I gave was mostly for the girls in the office I deal with when I call with questions or concerns… always friendly, patient and eager to help.
The Best customer service.
Reliable automatic delivery. We used to like having a local office, where we could pay bills. no more local office.
Although the wait time is horrible the customer service is great.
Very responsive to delivery requests (refills are so prompt we rarely have to call).
Courteous and professional delivery personnel.
The gentleman who delivered was extremely polite and nice. He was certainly a welcome sight since I was at 8%.
And a nice young man talked to me when I was checking on delivery and explained that the 10% would last a day.
Everyone was very helpful answered questions knew what they were doing answers back quickly they made everything go smoothly
Not the least expensive in the area but dependable. I don't have to worry that I will run out of propane.
On time, pleasant
Have had no issues with the product.. the service is great.. very reliable!!! Thanks for taking care of us 😃
Friendly and professional.