Customer Testimonials
Very courteous staff.
Keep up the good work.
Ross
Our service professional was very kind and informative.
Very prompt delivery
If propane runs out, Coastal has always been able to supply on same day as requested
Service
What a difference from the winter months, when we found it impossible to contact a customer service representative, request a fill, or leave a message to request a return call.
This week, I was able to connect with a customer service representative right away, who answered all of my questions, scheduled a fill, scheduled a technician to come and check our monitor which did not reflect what our online account stated in terms of our tank status. She also added my husband as an authorized person on the account and added us both to the text notification program.
Within 3 business days, both the technician visit and the propane fill had taken place! I'm thrilled to see the difference in customer service that has taken place!
The service is great!
Bill, Wade and Dan made the transition very smooth from start to finish. They did what they said they would do and for the White mountains that’s unusual. Very professional group.
Just recommended you to a neighbor.
Always fills on time
So far the service is great, I am a new customer and everything seems to be going in the right direction
Customer service is outstanding so far.
Reliable service
Prompt response.
Service was excellent. The technician came on short notice and fixed the problem. Could not be more satisfied.
Jodie was so kind and professional on helping us decide on a wood stove we needed for our lower level of our log cabin. The sales representative was also there that day and gave us alot of information to help us make a informed decision
on our purchase
It’s easy to set up payment plans
Very professional service and staff
Kamps made purchasing my propane simple with a good price and good customer service.
Tony Baril is the only reason I have continued to support Downeast Energy/Superior Plus Propane even after the shortages and fill delays of last year. He personally worked with us to ensure we had what we need. As long as Tony is there in Brunswick ME, we'll be his customer.
Best propane/fuel service ever .Will not let you run to low
Timely and reliable delivery
From talking to the delivery man to paying the bill by phone everyone was polite and very helpfull .
Very responsible, caring people. Very understanding and when it gets tough you're always there. Appreciate you ands all. Thank you, Freeman gas
Seamless. Never having to manage propane levels makes life easier at home. Great job.
Prompt, professional, get in, and get out. Overall, very easy to work with.
Delivery service is always on time and communications are prompt.
Reliable deliveries
Very friendly customer service, had deal few times always great follow through
Great communication, quick service at a great price

Prompt and very friendly