Superior Plus Propane
1870 South Winton Road, Suite 200
Rochester
NY 14618
United States

Customer Testimonials

Report a concern   April 16, 2026 — Rated 9 out of 10 by M.R. Osterman Propane
What do you like about our products and services?

I haven't used the service in over 8 years and have to say the service was polite, prompt and effective. Much improved and appreciated.
cheers,
First name removed

Report a concern   April 16, 2026 — Rated 9 out of 10 by M.A. Downeast Energy
What do you like about our products and services?

Don't have to worry about fill ups

Report a concern   April 15, 2026 — Rated 10 out of 10 by M.W. Western Propane
What do you like about our products and services?

It's easy to order. Very prompt response. The geezer discount helps a lot. And, you have the best tasting propane I've ever had!

Report a concern   April 15, 2026 — Rated 10 out of 10 by J.Z. Freeman Gas
What do you like about our products and services?

My technician was kind, knowledgeable and patiently explained everything. My bills over the past few years don’t seem reasonable and he is going to look into this. He is as thorough and checked for any leaks and I’m hoping they figure out why I needed so many gallons in a short amount of time over the last several years.

Report a concern   April 15, 2026 — Rated 10 out of 10 by Helen Stroud Quarles Fuels
What do you like about our products and services?

You keep our propane tanks full. The people in the local office are friendly, easy to talk to, yet they are very professional.

Report a concern   April 15, 2026 — Rated 10 out of 10 by K.M. Osterman Propane
What do you like about our products and services?

They delivered whenever I need it very pleasant to talk to and very helpful too

Report a concern   April 15, 2026 — Rated 10 out of 10 by M.B. Rymes Propane & Oil
What do you like about our products and services?

Quick response.

Report a concern   April 15, 2026 — Rated 10 out of 10 by H.P.S.L. Freeman Gas
What do you like about our products and services?

You always check it and make sure that it’s up-to-date and full very good service

Report a concern   April 15, 2026 — Rated 9 out of 10 by E.O. Freeman Gas
What do you like about our products and services?

friendly people

Report a concern   April 15, 2026 — Rated 9 out of 10 by B.P. Rymes Propane & Oil
What do you like about our products and services?

Genuinely good

Report a concern   April 15, 2026 — Rated 10 out of 10 by C.N. Downeast Energy
What do you like about our products and services?

Automatic delivery

Report a concern   April 15, 2026 — Rated 10 out of 10 by Suzanne and Don Rudalevige Downeast Energy
What do you like about our products and services?

You are always reliable and competitively priced service is excellent, and, in emergencies, immediate . Service contracts have been reasonable, as is tank insurance.
If we weren't moving,, we would certainly renew.

Report a concern   April 15, 2026 — Rated 10 out of 10 by Miller's Organic Dairy Superior Plus Propane
What do you like about our products and services?

Prompt service, very accommodating

Report a concern   April 15, 2026 — Rated 9 out of 10 by Pamela & Jason Perler Eastern Propane
What do you like about our products and services?

The auto delivery is great

the staff has tried to help me to make my payments more in range with my monetary situation.

I do wish that more discounts were afforded seniors who live on social security. There should be cap on what seniors are billed. Plus go back to yearly furnace maintenance.

Report a concern   April 15, 2026 — Rated 10 out of 10 by W.H. Quarles Fuels
What do you like about our products and services?

On time and efficient.

Report a concern   April 15, 2026 — Rated 10 out of 10 by G.M. Downeast Energy
What do you like about our products and services?

The set price is a wonderful option so families can budget their money appropriately. Delivery personnel has always been accommodating and pleasant to talk with. Timing for delivery has also been very accurate this year.

Report a concern   April 15, 2026 — Rated 10 out of 10 by GARY and LINDA Peterson High Country Propane
What do you like about our products and services?

Never have to worry about running out…

Report a concern   April 15, 2026 — Rated 10 out of 10 by P.J. Hopkins Propane
What do you like about our products and services?

Very good company to work with they respond right away through email

Report a concern   April 15, 2026 — Rated 10 out of 10 by P.L. Freeman Gas
What do you like about our products and services?

Regular inspections and prompt service are great .

Report a concern   April 15, 2026 — Rated 10 out of 10 by S.D.R. Eastern Propane
What do you like about our products and services?

We have never had any problems, the driver is always polite, careful of our property and calls when he's on the way

Report a concern   April 15, 2026 — Rated 10 out of 10 by Christine Grace Quarles Fuels
What do you like about our products and services?

Deliveries are easy and prompt. If there are delays or changes they are communicated early and resolved professionally.

Report a concern   April 15, 2026 — Rated 10 out of 10 by C.P. Superior Plus Propane
What do you like about our products and services?

Right on time

Report a concern   April 15, 2026 — Rated 10 out of 10 by W.Y. Eastern Propane
What do you like about our products and services?

The service technician was prompt and courteous. The office was very accommodating when the date needed to be changed.

Report a concern   April 15, 2026 — Rated 9 out of 10 by S.Y. Lumber River Propane
What do you like about our products and services?

Promptness, courtesy, customer service, pricing, website ease

Report a concern   April 15, 2026 — Rated 10 out of 10 by David Benson Kamps Propane
What do you like about our products and services?

Great customer service. Service tech was very helpful.

Report a concern   April 15, 2026 — Rated 10 out of 10 by V.S. Quarles Fuels
What do you like about our products and services?

Staff always courteous and helpful.

Report a concern   April 15, 2026 — Rated 10 out of 10 by N.C. Freeman Gas
What do you like about our products and services?

timely deliveries

Report a concern   April 15, 2026 — Rated 10 out of 10 by S.B. Kal-Gas Propane
What do you like about our products and services?

Prompt service

Report a concern   April 15, 2026 — Rated 9 out of 10 by J.P.C. Griffith Energy
What do you like about our products and services?

I would prefer to talk with someone in person to pay my bills. Over the phone or online are not as secure in my opinion.

Please bring back the people working in your offices!

Report a concern   April 15, 2026 — Rated 10 out of 10 by K.A.S.T. Hopkins Propane
What do you like about our products and services?

On line payment has improved.
Never a pronkem with delivery for fifteen years.
No billing problems.
Fairly priced.
Since changed to Superior I have not needed customer service which is a good thing but cannot rate cudtomer service.

Thank you for your product and services.

Ken and Name removed


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