Superior Plus Propane
1870 South Winton Road, Suite 200
Rochester
NY 14618
United States

Customer Testimonials

Report a concern   August 15, 2026 — Rated 10 out of 10 by V.P. Freeman Gas
What do you like about our products and services?

Prompt and very friendly

Report a concern   August 15, 2026 — Rated 10 out of 10 by Ross Mellen Downeast Energy
What do you like about our products and services?

Very courteous staff.

Keep up the good work.

Ross

Report a concern   August 15, 2026 — Rated 10 out of 10 by M.V. Freeman Gas
What do you like about our products and services?

Our service professional was very kind and informative.

Report a concern   August 15, 2026 — Rated 10 out of 10 by D.M.A.J.G.J. Quarles Fuels
What do you like about our products and services?

Very prompt delivery

Report a concern   August 15, 2026 — Rated 10 out of 10 by M.A. Coastal Energy
What do you like about our products and services?

If propane runs out, Coastal has always been able to supply on same day as requested

Report a concern   August 15, 2026 — Rated 10 out of 10 by C.A.G.W. Coastal Energy
What do you like about our products and services?

Service

Report a concern   August 15, 2026 — Rated 10 out of 10 by Karen Fraser Freeman Gas
What do you like about our products and services?

What a difference from the winter months, when we found it impossible to contact a customer service representative, request a fill, or leave a message to request a return call.

This week, I was able to connect with a customer service representative right away, who answered all of my questions, scheduled a fill, scheduled a technician to come and check our monitor which did not reflect what our online account stated in terms of our tank status. She also added my husband as an authorized person on the account and added us both to the text notification program.

Within 3 business days, both the technician visit and the propane fill had taken place! I'm thrilled to see the difference in customer service that has taken place!

Report a concern   August 15, 2026 — Rated 10 out of 10 by S.G. Downeast Energy
What do you like about our products and services?

The service is great!

Report a concern   August 15, 2026 — Rated 10 out of 10 by Bill Pauley High Country Propane
What do you like about our products and services?

Bill, Wade and Dan made the transition very smooth from start to finish. They did what they said they would do and for the White mountains that’s unusual. Very professional group.

Report a concern   August 15, 2026 — Rated 9 out of 10 by H.H. Osterman Propane
What do you like about our products and services?

Just recommended you to a neighbor.
Always fills on time

Report a concern   August 15, 2026 — Rated 10 out of 10 by Chris Grant Rymes Propane & Oil
What do you like about our products and services?

So far the service is great, I am a new customer and everything seems to be going in the right direction

Report a concern   August 15, 2026 — Rated 10 out of 10 by H.W. Superior Plus Propane
What do you like about our products and services?

Customer service is outstanding so far.

Report a concern   August 15, 2026 — Rated 10 out of 10 by Robert Annunziata Superior Plus Propane
What do you like about our products and services?

Reliable service

Report a concern   August 15, 2026 — Rated 10 out of 10 by H.H. Quarles Fuels
What do you like about our products and services?

Prompt response.

Report a concern   August 15, 2026 — Rated 10 out of 10 by R.M. Rymes Propane & Oil
What do you like about our products and services?

Service was excellent. The technician came on short notice and fixed the problem. Could not be more satisfied.

Report a concern   August 14, 2026 — Rated 10 out of 10 by Bruce Larson Freeman Gas
What do you like about our products and services?

Jodie was so kind and professional on helping us decide on a wood stove we needed for our lower level of our log cabin. The sales representative was also there that day and gave us alot of information to help us make a informed decision
on our purchase

Report a concern   August 14, 2026 — Rated 10 out of 10 by Robert & Tonya Turnbaugh Superior Plus Propane
What do you like about our products and services?

It’s easy to set up payment plans

Report a concern   August 14, 2026 — Rated 9 out of 10 by Michael Kucsma Downeast Energy
What do you like about our products and services?

Very professional service and staff

Report a concern   August 14, 2026 — Rated 10 out of 10 by B.A.D.F. Kamps Propane
What do you like about our products and services?

Kamps made purchasing my propane simple with a good price and good customer service.

Report a concern   August 14, 2026 — Rated 10 out of 10 by P.A.K.D. Downeast Energy
What do you like about our products and services?

Tony Baril is the only reason I have continued to support Downeast Energy/Superior Plus Propane even after the shortages and fill delays of last year. He personally worked with us to ensure we had what we need. As long as Tony is there in Brunswick ME, we'll be his customer.

Report a concern   August 14, 2026 — Rated 10 out of 10 by Roger Woods Earhart Propane
What do you like about our products and services?

Best propane/fuel service ever .Will not let you run to low

Report a concern   August 14, 2026 — Rated 10 out of 10 by M.T.A.P.A.D. Champagne's Energy
What do you like about our products and services?

Timely and reliable delivery

Report a concern   August 14, 2026 — Rated 10 out of 10 by Paul Currier Rymes Propane & Oil
What do you like about our products and services?

From talking to the delivery man to paying the bill by phone everyone was polite and very helpfull .

Report a concern   August 14, 2026 — Rated 10 out of 10 by L.L. Freeman Gas
What do you like about our products and services?

Very responsible, caring people. Very understanding and when it gets tough you're always there. Appreciate you ands all. Thank you, Freeman gas

Report a concern   August 14, 2026 — Rated 10 out of 10 by Chanelle King Superior Plus Propane
What do you like about our products and services?

Seamless. Never having to manage propane levels makes life easier at home. Great job.

Report a concern   August 14, 2026 — Rated 10 out of 10 by Charles Harrell Freeman Gas
What do you like about our products and services?

Prompt, professional, get in, and get out. Overall, very easy to work with.

Report a concern   August 14, 2026 — Rated 10 out of 10 by C.S. Rymes Propane & Oil
What do you like about our products and services?

Delivery service is always on time and communications are prompt.

Report a concern   August 14, 2026 — Rated 9 out of 10 by F.Z. Downeast Energy
What do you like about our products and services?

Reliable deliveries

Report a concern   August 14, 2026 — Rated 10 out of 10 by D.R. Holden Oil
What do you like about our products and services?

Very friendly customer service, had deal few times always great follow through

Report a concern   August 14, 2026 — Rated 10 out of 10 by Jaclyn Bolia Freeman Gas
What do you like about our products and services?

Great communication, quick service at a great price


Privacy Policy