Superior Plus Propane
1870 South Winton Road, Suite 200
Rochester
NY 14618
United States

Customer Testimonials

Report a concern   July 23, 2026 — Rated 10 out of 10 by P.S. N. Haverhill
What do you like about our products and services?

I like that I can speak to a real person when I call or email. Also the online portal is wonderful for ordering fuel etc. I like getting a senior discount as well and being able to lock in a price and use the budget plan.

Report a concern   July 23, 2026 — Rated 10 out of 10 by J.S. Warner's Gas Service
What do you like about our products and services?

They help you when you do have a problem which is very seldom.

Report a concern   July 23, 2026 — Rated 9 out of 10 by M.A.L.C. Osterman Propane
What do you like about our products and services?

Responsive delivery. Courteous and friendly people.

Report a concern   July 23, 2026 — Rated 10 out of 10 by W.W. Downeast Energy
What do you like about our products and services?

Everything but the price.

Report a concern   July 23, 2026 — Rated 10 out of 10 by William Mclellan Rymes Propane & Oil
What do you like about our products and services?

Quick dispatch from initial request, great On time delivery. professional knowledgeable and skilled drivers, as we have a challenging long steep curvy driveway.

Also just had our Burner serviced. The tech was great! very friendly, professional and skilled. It is great to see this level of service in a time when it is not common. Continue to keep these guys happy and it comes back 10 fold to Rymes.

Report a concern   July 23, 2026 — Rated 10 out of 10 by T.A. Kamps Propane
What do you like about our products and services?

Friendly helpful and on time

Report a concern   July 23, 2026 — Rated 10 out of 10 by Jacob Adams and Eleanor Adams Osterman Propane
What do you like about our products and services?

Prompt on time delivery

Report a concern   July 23, 2026 — Rated 10 out of 10 by Madi Doski Kamps Propane
What do you like about our products and services?

On time service.

Report a concern   July 23, 2026 — Rated 10 out of 10 by R.S. Osterman Propane
What do you like about our products and services?

Courtesy, quick delivery.

Report a concern   July 23, 2026 — Rated 9 out of 10 by J.L. Kamps Propane
What do you like about our products and services?

Service supplied in a timely manner. Communication is good .

Report a concern   July 23, 2026 — Rated 10 out of 10 by R.B.I. Superior Plus Propane
What do you like about our products and services?

Great drivers, courteous service and enough propane on deliveries so I don’t have to worry about running short

Report a concern   July 23, 2026 — Rated 10 out of 10 by Larry & Judy Rowe Warner's Gas Service
What do you like about our products and services?

The personalized atttention we got during a stressful time after the recent Tornado was most appreciated. With the loss of electricity and notice that we would not get it back for another day, we were looking at the possibility of the generator shutting down. For us this meant the high probability that we would be facing not only the flooding of our basement but the pressure of water pressure against our back cellar wall since we also had a sump pump operating outside of it to relieve the pressure of a spring close to it.
Allison took the time to listen why we were most concerned which got us to receive a refill the same day. I am sure she received hundreds of calls that day and could have easily just put us on a list but she accurately “listened”.

Report a concern   July 23, 2026 — Rated 10 out of 10 by D.K. Freeman Gas
What do you like about our products and services?

Dependable and timely

Report a concern   July 23, 2026 — Rated 10 out of 10 by F.K. Freeman Gas
What do you like about our products and services?

Fast, friendly, courteous service from the office to delivery

Report a concern   July 23, 2026 — Rated 10 out of 10 by B.A.K.S. Western Propane
What do you like about our products and services?

Convenience of monitoring

Report a concern   July 23, 2026 — Rated 10 out of 10 by Kathy Prosser Freeman Gas
What do you like about our products and services?

Communication and scheduling are always precise. Customer relations are very friendly.

Report a concern   July 23, 2026 — Rated 10 out of 10 by Sue & Lowry Seva* Sheldon Gas
What do you like about our products and services?

Always deliver propane on time.

Report a concern   July 23, 2026 — Rated 10 out of 10 by Dan Thompson Freeman Gas
What do you like about our products and services?

I am a new customer but so far I have been very pleased. I like the fact that they monitor my tank and fill it up when needed so I don’t have to keep track of it and call for a refill.

Report a concern   July 23, 2026 — Rated 10 out of 10 by T.D. Freeman Gas
What do you like about our products and services?

The delivery driver was very reliable, personable, and conscientious. And it’s always a pleasure to speak with office staff regarding our service!

Report a concern   July 23, 2026 — Rated 9 out of 10 by F.A.C. Osterman Propane
What do you like about our products and services?

QUICK TO RESOND AND VERY NEAT AND PUNCTUAL DELIVERY

Report a concern   July 22, 2026 — Rated 10 out of 10 by Brian Stafford Stiles Fuel
What do you like about our products and services?

Fast service, great driver

Report a concern   July 22, 2026 — Rated 10 out of 10 by Pamela Bridgett Quarles Fuels
What do you like about our products and services?

Excellent and prompt sero

Report a concern   July 22, 2026 — Rated 10 out of 10 by LUIS and FATIMA Perez Kamps Propane
What do you like about our products and services?

Fast service

Report a concern   July 22, 2026 — Rated 10 out of 10 by D.W. Earhart Propane
What do you like about our products and services?

The people and proppness

Report a concern   July 22, 2026 — Rated 10 out of 10 by S.M.G. Quarles Fuels
What do you like about our products and services?

Very quick service for delivery. The downfall was I told the woman on the phone placing the delivery order as in the past I pay the delivery man in person when done fueling. I made the check out and waited for the balance price and the man said we are not allowed to take payment so put it in the envelope with the ticket and mail it and I was disappointed. I had the bill in the mail with the check the same day. I have already received 2 notifications of payment due. This is unacceptable when I offered to pay the driver in person as I have done in the past.

Report a concern   July 22, 2026 — Rated 10 out of 10 by M.A.J.R. Quarles Fuels
What do you like about our products and services?

Very nice delivery personnel.

Report a concern   July 22, 2026 — Rated 9 out of 10 by R.D. Freeman Gas
What do you like about our products and services?

The auto delivery is great, .

Report a concern   July 22, 2026 — Rated 9 out of 10 by R.A.O.W. Griffith Energy
What do you like about our products and services?

Attentiveness to our needs!!

Report a concern   July 22, 2026 — Rated 10 out of 10 by J.L. Rymes Propane & Oil
What do you like about our products and services?

Dependable, attractive pricing, reliable, friendly service.

Report a concern   July 22, 2026 — Rated 10 out of 10 by S.W. Griffith Energy
What do you like about our products and services?

I called to let you know about a gas leak and you were hear with in a few hours.


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