Superior Plus Propane
1870 South Winton Road, Suite 200
Rochester
NY 14618
United States

Customer Testimonials

Report a concern   April 22, 2026 — Rated 10 out of 10 by Meredith (Merry) Trask Freeman Gas
What do you like about our products and services?

Great customer service!

Report a concern   April 21, 2026 — Rated 10 out of 10 by M.A.C.Y. Freeman Gas
What do you like about our products and services?

Always get immediate attention to problems

Report a concern   April 21, 2026 — Rated 10 out of 10 by J.P. Superior Plus Propane
What do you like about our products and services?

All good.

Report a concern   April 21, 2026 — Rated 9 out of 10 by Alan Stulick Reed Gas
What do you like about our products and services?

Installers were friendly and walk me through the steps with my tankless water tank and they said delivery would be sometime Monday and delivery was Monday morning.

Report a concern   April 21, 2026 — Rated 10 out of 10 by B.A.W. Rymes Propane & Oil
What do you like about our products and services?

I have had Rymes deliver my gas for years … I have never run out and am thankful for that!!!

Report a concern   April 21, 2026 — Rated 10 out of 10 by M.K.S. Superior Plus Propane
What do you like about our products and services?

Good service

Report a concern   April 21, 2026 — Rated 10 out of 10 by James Roberts Superior Plus Propane
What do you like about our products and services?

Prompt, professional, very easy to order.

Report a concern   April 21, 2026 — Rated 10 out of 10 by J.A. Kamps Propane
What do you like about our products and services?

You came and delivered , and iI was a suprised that the cost of liquid propane had only increased a few pennies a gallon

Report a concern   April 21, 2026 — Rated 10 out of 10 by C.P.M. Quarles Fuels
What do you like about our products and services?

Finding out about text service to know when deliveries are coming is nice.

Report a concern   April 21, 2026 — Rated 10 out of 10 by K.C. Rymes Propane & Oil
What do you like about our products and services?

On time

Report a concern   April 21, 2026 — Rated 10 out of 10 by E.S. Virginia Propane
What do you like about our products and services?

Dependability

Report a concern   April 21, 2026 — Rated 10 out of 10 by W.R.L. Eastern Propane
What do you like about our products and services?

I felt the team was friendly and helpful. When I asked for a change, they were supportive and acted quickly.

Report a concern   April 21, 2026 — Rated 10 out of 10 by B.L. Downeast Energy
What do you like about our products and services?

I never had a problem with their services. Customer service was always good.

Report a concern   April 21, 2026 — Rated 10 out of 10 by O.P. Superior Plus Propane
What do you like about our products and services?

I was very pleased to get your letter yesterday about getting the free 72 gallons of gas by Nov. l, j2026. That was very nice of your company. It's been a tough winter here in the Catskills/Hudson Valley and I'm sure that was appreciated by all!

Report a concern   April 21, 2026 — Rated 10 out of 10 by G.S. Superior Plus Propane
What do you like about our products and services?

good seamless delivery

Report a concern   April 21, 2026 — Rated 10 out of 10 by D.H. Hopkins Propane
What do you like about our products and services?

Quick for refills or anticipating a refill and getting it done.

Report a concern   April 21, 2026 — Rated 10 out of 10 by B.M. Earhart Propane
What do you like about our products and services?

I like that delivery is automatic. I receive a text when fuel is delivered and an email showing the cost.

Report a concern   April 21, 2026 — Rated 10 out of 10 by L.F. Champagne's Energy
What do you like about our products and services?

Office interaction was good

Report a concern   April 21, 2026 — Rated 10 out of 10 by M.F. Sandhills Propane
What do you like about our products and services?

Courteous service

Report a concern   April 21, 2026 — Rated 10 out of 10 by S.W. Cash Energy
What do you like about our products and services?

Fast, reliable, and good customer service. (Website’s a little bit sub par, but it’s fine.

Report a concern   April 21, 2026 — Rated 10 out of 10 by C.T. Griffith Energy
What do you like about our products and services?

They never let us run out of fuel

Report a concern   April 21, 2026 — Rated 10 out of 10 by S.P. Griffith Energy
What do you like about our products and services?

Dependable and responsible. When an issue arises, you reach out and Griffith takes the required actions to address the matter. Staff, whether on the telephone or the propane truck driver are polite. I’ve been a customer for over decade and am delighted I chose Griffith.

Report a concern   April 20, 2026 — Rated 10 out of 10 by P.A.S.G. Osterman Propane
What do you like about our products and services?

Prompt efficient service. Professional, friendly customer service team.

Report a concern   April 20, 2026 — Rated 10 out of 10 by C.A.M. Eastern Propane
What do you like about our products and services?

Your staff are terrific. The man who came to check the tanks for leaks was very thorough and knowledgeable; and the young man who came to make the delivery was helpful in explaining about the tanks themselves.

Report a concern   April 20, 2026 — Rated 10 out of 10 by Gadson Griffis/Cosmic Grill #2 Freeman Gas
What do you like about our products and services?

Now that Superior runs the show it’s not quite as good but they are improving and things are slowly getting that personal touch that Freeman was so good at.

Report a concern   April 20, 2026 — Rated 10 out of 10 by Sharon Rainville Superior Plus Propane
What do you like about our products and services?

Great customer service

Report a concern   April 19, 2026 — Rated 10 out of 10 by Rebecca Miller Cash Energy
What do you like about our products and services?

Excellent customer service

Report a concern   April 19, 2026 — Rated 10 out of 10 by G.P. Freeman Gas
What do you like about our products and services?

Tank install crew did a perfect job. Nice guys and took their time to make sure it was right.

Report a concern   April 19, 2026 — Rated 10 out of 10 by M.A.J.M. High Country Propane
What do you like about our products and services?

Automatic refill

Report a concern   April 19, 2026 — Rated 9 out of 10 by E.D. Quarles Fuels
What do you like about our products and services?

Your people.


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